Terminal User Guide - Hicaps

step 5
The cardholder is to select their account using the
buttons beside each account option.
step 6
The terminal will then prompt for the cardholder to
enter their PIN and press [ENTER].
For a Credit or Charge card transaction the cardholder
can just press [ENTER] if they don’t have a PIN.
step 7
The transaction will be processed by the bank and
be approved or declined. Please ensure you check
the screen and receipt to confirm the transaction was
approved or declined.
SELECT ACCOUNT
PINPAD
CHEQUE
SAVINGS
CREDIT
TOTAL $42.02
KEY PIN AND ENTER
RESPONSE
CLEAR
3.1.2 processing an EFTPOS transaction
step 1
To start an EFTPOS Sale transaction, simply swipe the
patient’s EFTPOS card through the terminal. This could
be Credit: Visa, MasterCard, Charge: Amex, Diners or
JCB, or Debit: Cheque or Savings as per your EFTPOS
agreement.
step 2
If the terminal has MMF active, you will then be
prompted to select the appropriate provider from the
merchant list.
step 3
Enter the amount of the sale.
VISA
SELECT MERCHANT
1. A – Smith St Practice
2. B – Dr Smith
3. C – Dr Jones
4. D – Dr Brown
5. E – Dr White
6. F – Dr A. Smith
SALE AMOUNT
PURCHASE
$25.50
step 8
If the payment was made using a card without a PIN
you will also be asked to confirm the signature once
the transaction is approved by the bank.
RESPONSE
SIGNATURE REQUIRED
step 4
The cardholder is to select their account using the
buttons beside each account option.
SELECT ACCOUNT
ENTER
CHEQUE
SAVINGS
CREDIT
step 9
If the signature matches press YES [ENTER] and the
transaction is complete. If the signature doesn’t match,
press NO [CLEAR] to cancel the transaction and get
payment by another means.
SIGNATURE
CORRECT
SIGNATURE
step 5
The terminal will then prompt for the cardholder to
enter their PIN and press [ENTER].
For a Credit or Charge card transaction the cardholder
can just press [ENTER] if they don’t have a PIN.
PINPAD
TOTAL $25.50
KEY PIN AND ENTER
NO
YES
CLEAR