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Legal Rights of Persons With Disabilities - Ossh.com

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permits, regardless <strong>of</strong> disability. (Ins. Code, '' 1861.02 and 1861.03.) The insurance industry, whether<br />

life, health, or automobile, must provide full and equal services, regardless <strong>of</strong> blindness or other physical<br />

disability. (Ins. Code, ' 1861.03; Civ. Code, '' 51, 53.)<br />

D. Insurance Appeal Procedures<br />

If you believe that you have been discriminated against in health, disability or auto insurance, you<br />

may file a written <strong>com</strong>plaint with the California Insurance Commissioner requesting that the Commissioner<br />

review the manner in which a rate, plan, system or rule has been applied by an insurer. In addition, you<br />

may file a written request for a public hearing before the Commissioner. If you do not agree with the<br />

decision <strong>of</strong> the Commissioner, then you may appeal the decision in a court <strong>of</strong> law. (Ins. Code, ' 1858 et<br />

seq.)<br />

The Unruh Act also provides legal remedies for those who have been discriminated against by the<br />

insurance industry. (Civ. Code, ' 51; Ins. Code, ' 1861.03.)<br />

IV.<br />

NONDISCRIMINATION IN LICENSING AND LICENSED SERVICES<br />

It is unlawful for a licensing board to require any examination or establish any other qualification<br />

for licensing that has an adverse impact on persons with disabilities, unless the practice can be<br />

demonstrated to be job related. (Gov. Code, ' 12944, subd. (a).) Complaints <strong>of</strong> discrimination can be filed<br />

with the Department <strong>of</strong> Fair Employment and Housing. (Gov. Code, ' 12960.)<br />

The Department <strong>of</strong> Consumer Affairs licenses many pr<strong>of</strong>essions and services. Architects, nurses,<br />

physicians, auto repair persons, beauticians, and funeral directors are all licensed pr<strong>of</strong>essionals. People<br />

who hold licenses issued by the state are subject to disciplinary action if they discriminate against persons<br />

with disabilities. The holder <strong>of</strong> the license is not required to permit an individual to participate in, or<br />

benefit from, the licensed activity where the individual poses a direct threat to the health or safety <strong>of</strong> others.<br />

A Adirect threat@ is defined as a significant risk to health or safety <strong>of</strong> others that cannot be eliminated by a<br />

modification <strong>of</strong> policies, practices, or procedures or by the provision <strong>of</strong> auxiliary aids and services. (Bus. &<br />

Pr<strong>of</strong>. Code, ' 125.6.)<br />

Complaints <strong>of</strong> discrimination can be made to the board or <strong>com</strong>mission within the Department <strong>of</strong><br />

Consumer Affairs, which is charged with the regulation <strong>of</strong> the particular pr<strong>of</strong>ession. To file a <strong>com</strong>plaint to<br />

any board or <strong>com</strong>mission within the Department <strong>of</strong> Consumer Affairs, contact the Consumer Information<br />

Division at (916) 445-1254 or (800) 952-5210.<br />

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