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20 Breakout Sessions 203 Developing Leaders In The 2020 Workplace Jeanne Meister, Co-author, The 2020 Workplace: How Innovative Companies Attract, Develop & Keep Tomorrow’s Employees Today Five major trends will affect the workplace of the future: globalization, multiple generations in the workforce, mobile technologies, open innovation and the knowledge economy. The best companies are already preparing their strategies to win the quest for top talent. The 2020 workplace will be defined by how companies re-think their talent management and learning strategies through a mix of formal, informal and collaborative learning. Learn: ❙ Five key competencies for leaders in the workplace in 2020. ❙ How a range of forward looking companies are developing leaders for these competencies. ❙ How companies are piloting accelerated leadership development programs for Millennial workers. 204 10 Communication Strategies Every Leader Needs to Know Dianna Booher, President, Booher Consultants, Inc. Explore ten guidelines for measuring your communication across functional lines and up and down the chain of command. The principles provide strategies for anyone who wants to communicate clear messages, increase credibility, and build stronger relationships. You’ll walk away with guidelines for deciding what to communicate, when to communicate, and how to communicate both routine and highly sensitive messages. Learn to: ❙ Structure clear, concise messages — whether responses to questions in the classroom, hallway interactions, or extemporaneous presentations. ❙ Develop an information-sharing strategy to ensure departmental communication that is credible, complete, reliable, and timely. ❙ Assess your personal communication style to determine effectiveness. 205 Brilliance by Design: Creating Learning to Inspire and Engage Vicki Halsey, VP, Ken Blanchard Companies Learning transforms lives, and teaching is the art and science of bringing out the brilliance that drives those transformations. Unfortunately, some instructors spend 70% of their time on the ‘what’ and only 30% on the ‘how.’ Halsey is here to reverse that equation, laying out a comprehensive instructional design model that deeply engages and energizes by keeping learners front and center in a learner-centered mindset. Discover how to create content that is clear, relevant, easily absorbed, and readily retained because it is tailored to each audience’s specific needs, abilities and inclinations. Use the six step ENGAGE model to make the old “sit and git” learning model obsolete — and to radically democratize the process. Training 2012 Conference & Expo 206 Hype & Reality: Measuring Emotional Preference Dan Hill, President, Sensory Logic, Inc. 20th century marketing was all about being on-message and talking points. But breakthroughs in brain science have confirmed the obvious: people are primarily emotional decision makers. So in the 21st century, the focus is on emotion: creating the right emotions, at the right time, for the right audience, in support of the right positioning. In short, it’s about moving from talking points to feeling points. Learn firsthand about the competitive landscape of options for quantifying emotional response and what it means for learning professionals. 207 Build Once, Train Many: Setting the Strategy for MultiModal Content Rich Mesch, Senior Director, Strategy & Innovation; Reni Gorman, Director, Strategy Consultant, Performance Development Group Excited by concepts like Mobile Learning, Social Media, Virtual Environments, and Augmented Reality Challenged by the rapidly changing needs of your stakeholders Responsible for content that needs to be repurposed to multiple audiences Even if new technologies and modalities are just beyond your reach, you can still take steps to prepare your organization. We’ll discuss the basics of creating a strategic plan and you’ll learn about: ❙ The Innovation Continuum. ❙ Designing Leveragable Content. ❙ Setting Business Improvement Strategies. 208 E-Project Management Basics Steven Yacovelli, Owner/Principal, TopDog Learning Group, LLC E-learning projects are made up of different activities, considerations, resources and people and all of these cogs need to be carefully aligned. Overrunning production times, elusive Subject Matter Experts (or SMEs), “scope creep,” and ignored stakeholders may cause the cogs to falter. Project Management is all about keeping the machine running smoothly. We will explore: ❙ The process for creating a high-quality ‘e’ program, and share tips and tricks that will help you keep things on track. ❙ Your specific role as a ‘PM’ for ‘e’ as well as the roles of the other team players within the e-development team. CASE STUDY POSTER SESSIONS Chronicles of a Successful E-Learning Production Model: Brian Elmore, Learning Technologies Leader, PricewaterhouseCoopers, LLP Launching an Enterprise YouTube: Erica Wadley, Program Manager, Microsoft 209 M-Support: A Powerful Form of Mobile Learning Bob Mosher, Chief Learning & Strategy Evangelist, LearningGuide Solutions, USA mLearning is growing in popularity, but do you know about mSupport (mobile support) It is actually a very strong use of mobile technology. Learners often have a difficult time recalling and applying information after training and it can be difficult to keep reference content current. Aligning single-source authoring with mSupport can solve these issues and more. This case study session will demonstrate mLearning design methodologies and how to create single-source, easy-to-maintain content. Explore the fundamental principles of single source publishing, how to limit development and maintenance issues, and how to design effective blended-learning programs, including mobile. 210 Establishing Performance Coaching in a Military Training System Adrian Rycroft, Head of Human Factors Centre; Danielle Bryant, Human Performance Specialist, RAF, HF Centre, HQ CFS Explore how the Royal Air Force (RAF) has established an ‘Aircrew Performance Coaching’ program throughout its Flying Training (FT) system. The program is based on a five year trial program within the ‘Fast Jet’ training stream and a unique coaching program. This program was developed by the RAF specifically for FT and is currently being accredited by the European Mentoring and Coaching Council. We’ll discuss: ❙ The ‘Coaching Trial’ and its results. ❙ Options considered for implementation of performance coaching in the FT system. ❙ Design and development of the coaching program. ❙ Training of coaches. ❙ The implementation of the coaching program. 211 The Learner’s Journey: Crafting Heroic Learning Experiences Joseph Fournier, Director, Instructional Design & Technology, Amerigroup The Learner’s Journey — based on “The Hero’s Journey”, is a framework for envisioning and leveraging story for dramatic acceleration of learner engagement. Instead of presenting to learners, you create events into which learners become immersed. Each learner embarks on a quest, motivated to learn through targeted emotional appeals, and guided through scaffolding experiences. Explore the dynamics and practical application of the Learner’s Journey. See how to apply the model to “hook” learners. And learn how to leverage the model to drive learners through experiential learning cycles toward “evangelism.” We’ll discuss case studies where the model has been successfully applied by both instructional designers and SMEs designing learning solutions.
Breakout Sessions 21 212 Starting Over: Focus on Performance in Online Course Design Dave Goodman, Director, SoftAssist, Inc. Why do we focus on course design rather than performance-based, measurable course outcomes This session will turn the tables on online course design. We will start with the metrics and performance expectations and flow toward designs, exercises, learner engagement, and assessment. Session participants will uncover and investigate four analysis and design “gotchas”: ❙ You can’t measure if you don’t first collect some baseline information for post learning comparison. ❙ Coming to reasonable expectations of learner performance after training. ❙ The role of rewards in performance-based learning. ❙ Means of continuing and enhancing performance learning after the training event is complete. 213 What Works at Work Panel Feed your need for learning at high speed! Join our room host, Eric Parks and enjoy these rapidfire presentations. Each presentation will last 10 minutes and we’ll have time for Q&A at the end of the sessions. • How to Build a Successful Corporate University Brand: Ken Barber, Manager Learning and Development, Shell Oil Company • Awesome Leadership Training Development for Resource-Deprived Training Departments: Pete Blank, Training Advisor, Personnel Board of Jefferson County • Meeting the Needs of Adult Learners through Corporate/College Partnerships: Sylvia Hamilton, Associate VP, Enrollment Management and Strategic Partnerships; Mary Ellen Caro, VP, Enrollment Management and Learner Services, Thomas Edison State College • Delivering a High Impact, Cutting-Edge Executive Leadership Program: Meribeth Germino, Principal Leadership Consultant; Dave Dickey, Director, Leadership Development, Genentech CASE STUDY POSTER SESSIONS Giving Learners Control: Richard Fletcher, Sr. Director of Learning and Organizational Development, Zaxby's Franchising, Inc. How to Create an Umbrella Organization: Katy Jones, Program Manager, Road Safety Academy The Fun Minute Manager: Creating Funomenal Results at Work Now Bob Pike, Founder/Editor, Creative Training Techniques Newsletter What do 50 companies (like Southwest Airlines) that have created the most fun work environ ments for their employees have that the average organization doesn’t Greater productivity, lower turnover, and higher profits! You’ll: ❙ Learn practical strategies you can use with your own team — even if your organization isn’t on board yet! ❙ Explore the nine research-based insights for combining fun and productivity to create high impact results in virtually any workplace. ❙ Learn about activities that provide fun while getting more work done in less time — even in serious work environments. Social Media for Trainers Jane Bozarth, Author, Social Media for Trainers Effective use of social media technologies can help to enhance and extend workplace training and learning efforts. With much of the current talk on social media and social learning occurring at the 50,000 foot level, training and learning professionals report that it offers few ideas for application to their work. This session takes a 100-foot view of concrete, specific uses for using social media tools to enhance and extend existing training programs. While it primarily addresses use of Facebook, LinkedIn, Twitter, Blogs, and Wikis (including some discussion of private alternatives), the emphasis is on recognizing any new social media tool at its root purpose rather than at face value. Moving to the Virtual Classroom: A Trainer’s Roadmap to Success Cindy Huggett, Training Consultant, AchieveGlobal Have you been asked to deliver virtual training but aren’t sure where to start Join us and explore 10 steps you should follow when migrating from classroom delivery to successful virtual training. You will: ❙ Learn important questions to ask before your first virtual class. ❙ Learn how to use your voice to connect with your audience. ❙ Get ideas to engage participants. ❙ Learn tips for multi-tasking success. ❙ Leave the session with a road map to assess yourself against the 10 steps, and create an action plan for application. Rapid Development of Interactive E-Learning (Using Articulate Studio) MONDAY, FEBRUARY 13 12:45 – 1:45 PM Choose one of these Hosted Tracks or a Sponsor Session. Visit TrainingConference.com for the most up-to-date schedule. Learning Gets Social: The Intersection of Traditional and Social Learning Mike Merriman, Director of Strategic Services, Mzinga We’ve seen profound changes in the learning industry: from widespread adoption of learning management systems to web-based courseware to virtual classroom technologies and now — social. The basic instructional elements of the future learning landscape — forums, blogs, ratings & reviews, wikis, Q&A tools, comments, social content — are user-driven and are pushing traditional learning to be more peer-driven and interactive. Learn about the roles of various learning models and how they are changing with the influence of social. And, explore how the merger of traditional and social learning is an opportunity to rethink your learning strategy. Instructional Design for the Synchronous Environment Nanette Miner, President, The Training Doctor, LLC If you’re moving classroom content to online, it’s a whole new world of instructional design! The synchronous environment requires a different perspective on common training activities such as discussion, flip charting, breakout groups and lecture. In addition, the materials (facilitator guides, participant guides and slides) that support the synchronous classroom are quite different. Learn to: ❙ Explain why the ISD process is different for the synchronous environment. ❙ Demonstrate ACE slide design. ❙ Design participant guides that are the “lifeline” for the participant. ❙ Achieve a variety of learning outcomes by applying different facilitation methods used in the synchronous classroom. Building Dynamic Role-Play Simulations (Using SimWriter by NexLearn) Get connected! Take advantage of a free membership and webinars at TrainingMagNetwork.com Log on to TrainingConference.com to register today!
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