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such as acquisition of IT-products and relevant handling.<br />
At the same time, management must ensure<br />
IT better supports customers’ business. Everything<br />
from user support and infrastructure to development<br />
of applications critical to business requires more<br />
time and resources. The problem for many ITdepartments<br />
coping with a bigger workload with<br />
fewer resources. Many choose to contract out some<br />
or all IT-product management. In this context <strong>Atea</strong><br />
and the <strong>Atea</strong> Value Chain are a competitive, costeffective<br />
solution.<br />
CONSOLIDATED MARKET WHICH B<strong>EN</strong>EFITS ATEA<br />
The Nordic PC industry used to be characterised by<br />
a relatively large number of local players and a small<br />
number or national players per country. As customers’<br />
requirements change and purchasing decisions are<br />
centralised, the industry is undergoing restructuring.<br />
A number of mergers and acquisitions mean the<br />
number of players per country is greatly decreasing.<br />
Large computer manufacturers such as Fujitsu-<br />
Siemens, HP and IBM usually use a partner to manage<br />
customers’ more stringent requirements regarding<br />
logistical solutions and peripheral services. Even<br />
the customers who buy products directly, e.g. from<br />
Dell, sometimes choose to buy services from the<br />
<strong>Atea</strong> Value Chain. This is mainly because the distribution<br />
route is no longer model-led, but rather customer-led.<br />
This benefits <strong>Atea</strong>.<br />
As regards competition from the traditional retail<br />
sector, we now see a new wave of consolidation,<br />
whereby small and medium-size resellers and integrators<br />
merge so as to reap the advantages of scale.<br />
This development is largely forced by a lack of profitability,<br />
and will create opportunities for certain<br />
niche players. <strong>Atea</strong> is convinced that in 2003 too, a<br />
consistent strategy represents the route to success.<br />
STRONG POSITION GUARANTEES<br />
CONTINUED GROWTH<br />
Growth in the Nordic IT-market in 2003 is estimated<br />
by IDC at around 4%. However, average growth on<br />
the Nordic PC market will be below or near 0% in<br />
2003, not regaining impetus until 2004. But <strong>Atea</strong> is<br />
reckoning on around 3% growth for PCs in the focus<br />
target group – the 300 major companies and organisations<br />
in each country.<br />
The main growth is expected to be in the laptop/<br />
PDA segment. <strong>Atea</strong> also believes in growth in the<br />
server market, and in accessories and updating of<br />
various kinds of peripheral equipment.<br />
In 2003 too, the market for Home PCs will be restricted<br />
to Norway and Sweden. The 2003 Norwegian<br />
market is estimated at 100,000–150,000 units and the<br />
Swedish market at 150,000–200,000 units. <strong>Atea</strong><br />
Sweden has historically (1996–2002) had a share of<br />
around 17% of the Home-PC market, and this is the<br />
target for both Norway and Sweden for 2003 and<br />
future years.<br />
<strong>Atea</strong>’s position on the Nordic PC market is strong.<br />
IBM considers <strong>Atea</strong> – with its well-developed logistics<br />
functions – to be “one of the top three in Europe”,<br />
and Microsoft considers it to be the best player in the<br />
Nordic countries. <strong>Atea</strong>’s favourable market position<br />
facilitates more and faster growth than that of the<br />
market as a whole. This is particularly because both<br />
customers and suppliers clearly emphasise the need<br />
for a partner to manage logistics and services connected<br />
with IT-products, regarding both workplaces<br />
and infrastructure.<br />
In 2002 <strong>Atea</strong> has clearly shown that the <strong>Atea</strong><br />
THE B2B MARKET IN THE NORDIC COUNTRIES INCL.<br />
INTEL-BASED SERVERS, LAPTOPS AND DESKTOPS<br />
(1,000s of units)<br />
2001 2002 +/– 2003 +/–<br />
Denmark 485 437 –9.9% 450 +3%<br />
Finland 385 370 –3.9% 380 +3%<br />
Norway 391 371 –5.1% 380 +3%<br />
Sweden<br />
Total, Nordic<br />
706 671 –5.0% 690 +3%<br />
countries 1,951 1,864 –4.5% 1,920 +3%<br />
Source: IDC, IT-research and <strong>Atea</strong> processing<br />
11<br />
Marknad och omvärld<br />
Value Chain model is more cost-effective than the<br />
various direct models computer manufacturers have<br />
practised for some years (Dell), and to some extent<br />
have begun practising (HP, IBM). Appropriately<br />
permeated by cost-effectiveness and a long-term<br />
approach instead of product price and a short-term<br />
outlook, the customer-led model <strong>Atea</strong> offers is winning<br />
over the market.<br />
The market’s need for the cost-rationalising and<br />
value-creating services the <strong>Atea</strong> Value Chain offers<br />
is deemed to be extensive.<br />
TCO (Total Cost of Ownership)<br />
TCO is the total of both the direct (visible) and indirect<br />
(hidden) costs arising during a PC’s life cycle. Direct<br />
costs include acquisition, administration,<br />
technology/support, training and communication.<br />
Indirect costs include inefficient management of the<br />
above-mentioned costs and inefficient use caused by<br />
lack of routines or deficient knowledge.<br />
TCB (Total Cost of Buying)<br />
TCB is the part of TCO concerning the process of<br />
selecting and administrating purchase of products,<br />
suppliers and services (Analysis & Advisement), as<br />
well as time- and cost-related items arising in conjunction<br />
with this.<br />
ROI (Return On Investment)<br />
ROI is what you get return for a completed investment.<br />
This may be a savings effect after an investment,<br />
e.g. an initial investment in something which<br />
reduces costs and releases resources, in the form of<br />
money, time and/or staff. ROI may also entail investing<br />
in a new business system, new infrastructure,<br />
training etc., aimed at raising the degree of efficiency<br />
throughout the company or in parts of it.<br />
Source: <strong>Atea</strong> processing