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Branding and marketing<br />
With the aim of supporting the vision of becoming<br />
the best in Europe, the strategic market targets are for<br />
<strong>Atea</strong> to be customers’ and partners’ first choice, to be<br />
the market leader, and to have the biggest market<br />
share as well as profitable growth on every geographical<br />
market in which we are represented.<br />
ALREADY A STRONG MARKET POSITION<br />
Following <strong>Atea</strong>’s launch on the Nordic market in April<br />
2001, two measurements of brand strength in the<br />
target group have been performed – the first in<br />
October 2001 and the second in October 2002. The<br />
results show that <strong>Atea</strong> has in general assumed a<br />
strong position on all geographical markets where it<br />
operates.<br />
In 2002 <strong>Atea</strong>’s market shares barely moved.<br />
<strong>Atea</strong>’s primary target group, each market’s 300<br />
biggest companies and organisations, has been the<br />
segment which has most reduced its IT-purchases.<br />
Home PCs in Sweden and Norway, licence sales in<br />
Denmark, Finland and Sweden and the public sector<br />
in all four countries have helped keep figures at<br />
an acceptable level. For 2003 <strong>Atea</strong> is reckoning on<br />
increased growth in the target group and thus an<br />
increased total market share again.<br />
As well as the market position and market share,<br />
<strong>Atea</strong> is working on the Customer Score Card (CSC),<br />
a customer-satisfaction index developed in-house.<br />
<strong>Atea</strong> – a brand on the way up<br />
Since the <strong>Atea</strong> brand was launched in April 2001 the company has taken a strong position on all<br />
geographical markets where <strong>Atea</strong> operates.<br />
The results of completed CSC investigations show<br />
that <strong>Atea</strong> occupies a very strong position amongst<br />
existing customers. This applies both to qualitative<br />
key ratios and to customer share (share of wallet).<br />
EMPHASIS ON STANDARDISATION<br />
<strong>Atea</strong>’s offering is about simplifying and rationalising<br />
its customers’ management of IT-products with the<br />
aid of the <strong>Atea</strong> Value Chain. <strong>Atea</strong> is striving for<br />
standardisation of products, services and processes.<br />
REWARDING SALES CAMPAIGNS DURING THE<br />
YEAR PRODUCED RESULTS<br />
Brand-building is to be enhanced by the values<br />
which support <strong>Atea</strong>’s overall strategy: operational<br />
superiority and proximity to the customer.<br />
In addition to <strong>Atea</strong>’s aim as a brand and company<br />
to be perceived as the most cost-effective player<br />
regarding management of IT-products, in 2002 <strong>Atea</strong><br />
began increasing its offering to include analysis and<br />
planning of major infrastructure projects and more<br />
advanced relevant infrastructure products.<br />
In Finland <strong>Atea</strong> already holds that position. In<br />
2002, sales campaigns were performed in Denmark,<br />
Norway and Sweden, emphasising analysis and<br />
advisement as well as sales of server and storage<br />
products.<br />
The Best in Server Class and Best in IT-Class<br />
24<br />
campaigns were very well received in the target<br />
group and generated increasing sales figures. The<br />
campaigns also led to good results in terms of measurements<br />
performed.<br />
Three-stage model<br />
Marketing communication<br />
Services & Business areas<br />
• Marketing Tool Box<br />
• Sales activities (ROI, TCB, TCO)<br />
Products<br />
• Product offering<br />
• Distribution & Logistics<br />
Marketing Focuses on sales<br />
<strong>Atea</strong> Brand<br />
Tomorrow´s IT-thinking<br />
Brand<br />
• Leading in the<br />
Nordic countries<br />
• One Step Ahead<br />
Why<br />
How<br />
What<br />
<strong>Atea</strong>’s marketing is oriented towards supporting the sales<br />
team’s work by creating and developing fruitful long-term<br />
business relations with old and new customers.<br />
This is done partly through long-term brand-building and<br />
partly through more direct use of customer-focused salessupport<br />
activities, and in collaboration with the sales team.<br />
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