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Atea „r 52+4 EN

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Branding and marketing<br />

With the aim of supporting the vision of becoming<br />

the best in Europe, the strategic market targets are for<br />

<strong>Atea</strong> to be customers’ and partners’ first choice, to be<br />

the market leader, and to have the biggest market<br />

share as well as profitable growth on every geographical<br />

market in which we are represented.<br />

ALREADY A STRONG MARKET POSITION<br />

Following <strong>Atea</strong>’s launch on the Nordic market in April<br />

2001, two measurements of brand strength in the<br />

target group have been performed – the first in<br />

October 2001 and the second in October 2002. The<br />

results show that <strong>Atea</strong> has in general assumed a<br />

strong position on all geographical markets where it<br />

operates.<br />

In 2002 <strong>Atea</strong>’s market shares barely moved.<br />

<strong>Atea</strong>’s primary target group, each market’s 300<br />

biggest companies and organisations, has been the<br />

segment which has most reduced its IT-purchases.<br />

Home PCs in Sweden and Norway, licence sales in<br />

Denmark, Finland and Sweden and the public sector<br />

in all four countries have helped keep figures at<br />

an acceptable level. For 2003 <strong>Atea</strong> is reckoning on<br />

increased growth in the target group and thus an<br />

increased total market share again.<br />

As well as the market position and market share,<br />

<strong>Atea</strong> is working on the Customer Score Card (CSC),<br />

a customer-satisfaction index developed in-house.<br />

<strong>Atea</strong> – a brand on the way up<br />

Since the <strong>Atea</strong> brand was launched in April 2001 the company has taken a strong position on all<br />

geographical markets where <strong>Atea</strong> operates.<br />

The results of completed CSC investigations show<br />

that <strong>Atea</strong> occupies a very strong position amongst<br />

existing customers. This applies both to qualitative<br />

key ratios and to customer share (share of wallet).<br />

EMPHASIS ON STANDARDISATION<br />

<strong>Atea</strong>’s offering is about simplifying and rationalising<br />

its customers’ management of IT-products with the<br />

aid of the <strong>Atea</strong> Value Chain. <strong>Atea</strong> is striving for<br />

standardisation of products, services and processes.<br />

REWARDING SALES CAMPAIGNS DURING THE<br />

YEAR PRODUCED RESULTS<br />

Brand-building is to be enhanced by the values<br />

which support <strong>Atea</strong>’s overall strategy: operational<br />

superiority and proximity to the customer.<br />

In addition to <strong>Atea</strong>’s aim as a brand and company<br />

to be perceived as the most cost-effective player<br />

regarding management of IT-products, in 2002 <strong>Atea</strong><br />

began increasing its offering to include analysis and<br />

planning of major infrastructure projects and more<br />

advanced relevant infrastructure products.<br />

In Finland <strong>Atea</strong> already holds that position. In<br />

2002, sales campaigns were performed in Denmark,<br />

Norway and Sweden, emphasising analysis and<br />

advisement as well as sales of server and storage<br />

products.<br />

The Best in Server Class and Best in IT-Class<br />

24<br />

campaigns were very well received in the target<br />

group and generated increasing sales figures. The<br />

campaigns also led to good results in terms of measurements<br />

performed.<br />

Three-stage model<br />

Marketing communication<br />

Services & Business areas<br />

• Marketing Tool Box<br />

• Sales activities (ROI, TCB, TCO)<br />

Products<br />

• Product offering<br />

• Distribution & Logistics<br />

Marketing Focuses on sales<br />

<strong>Atea</strong> Brand<br />

Tomorrow´s IT-thinking<br />

Brand<br />

• Leading in the<br />

Nordic countries<br />

• One Step Ahead<br />

Why<br />

How<br />

What<br />

<strong>Atea</strong>’s marketing is oriented towards supporting the sales<br />

team’s work by creating and developing fruitful long-term<br />

business relations with old and new customers.<br />

This is done partly through long-term brand-building and<br />

partly through more direct use of customer-focused salessupport<br />

activities, and in collaboration with the sales team.<br />

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