The Quality Measurement Journey - Sikker Patient
The Quality Measurement Journey - Sikker Patient
The Quality Measurement Journey - Sikker Patient
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An Operational Definition...<br />
… is a<br />
description, in<br />
quantifiable<br />
terms, of what<br />
to measure and<br />
the steps to<br />
follow to<br />
measure it<br />
consistently.<br />
• It gives communicable<br />
meaning to a concept<br />
• Is clear and<br />
unambiguous<br />
• Specifies measurement<br />
methods and equipment<br />
• Identifies criteria<br />
Source: R. Lloyd. <strong>Quality</strong> Health Care: A Guide to Developing and Using Indicators. Jones and Bartlett Publishers, 2004.<br />
11<br />
©Copyright 2011 IHI/R. Lloyd<br />
How do you define the following<br />
healthcare concepts<br />
• World Class Performance • Delayed discharges<br />
• Alcohol related admissions • End of life care<br />
• Teenage pregnancy<br />
• Falls (with/without injuries)<br />
• Cancer waiting times<br />
• Childhood immunizations<br />
• Health inequalities<br />
• Complete maternity service<br />
• Asthma admissions<br />
• <strong>Patient</strong> engagement<br />
• Childhood obesity<br />
• Moving services closer to home<br />
• <strong>Patient</strong> education<br />
• Successful breastfeeding<br />
• Health and wellbeing<br />
• Ambulatory care<br />
• Adding life to years and years to life • Access to health in deprived areas<br />
• Children's palliative care • Diagnostics in the community<br />
• Safe services<br />
• Productive community services<br />
• Smoking cessation<br />
• Vascular inequalities<br />
• Urgent care<br />
• Breakthrough priorities<br />
©Copyright 2011 IHI/R. Lloyd<br />
Institute for Healthcare Improvement
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