Employee Trouble Shooting and Sales Guide - Ryko Car Wash ...

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Fleet Code (Edit or Re-Charge the Account) THE "CLEAR ACCOUNT" BUTTON The Clear Account button on the Fleet Account Maintenance screen is used to remove all information from an account number. This includes the programmed account name, limits, codes, totals, and balances. When the account has been cleared the account number will be designated as "Available" on the Fleet Account Maintenance screen and may be re-programmed for a new fleet account customer. IMPORTANT: BE SURE TO SELECT THE CORRECT ACCOUNT BEFORE PRESSING THE "CLEAR ACCOUNT" BUTTON. USE THE LEFT AND RIGHT ARROW BUTTONS IN THE UPPER RIGHT HAND CORNER OF THE FLEET ACCOUNT MAINTENANCE SCREEN TO SCROLL THROUGH ACCOUNT NUMBERS UNTIL THE ACCOUNT NUMBER YOU WISH TO EDIT IS DISPLAYED. THE "PRINT " BUTTONS Press the Print Account Report button to print a detailed report pertaining to the account displayed on the screen. Press the Print Summary button to print a report summarizing the information for all accounts. Press the Print Full Report button to print a detailed report of the information for all accounts On the Main Operation Screen, press Menu. This opens the Setup Menu. On the Setup Menu screen, press Fleet Accounts. The Fleet Account Maintenance screen displays account information for Account #1 (for the account number, see the first line of information in the window). Use the left and right arrow buttons in the upper right hand corner of the Fleet Account Maintenance screen to scroll through account numbers until the account number you wish to edit is displayed. Press the EDIT button. This opens the setups screens for the account number currently shown on the display. Enter changes to the information on all tabs and press the Accept button. THE "RE-CHARGE" BUTTON When a fleet account's Wash Limit washes are all used, the owner/manager may choose to replenish the supply available to the account. Pressing the Re-charge button on the Fleet Account Maintenance screen restocks the full number of washes set in the Wash Limit field. Refer to the Limits tab under Fleet Accounts Setups. IMPORTANT: BE SURE TO SELECT THE CORRECT ACCOUNT BEFORE PRESSING THE RE-CHARGE BUTTON. USE THE LEFT AND RIGHT ARROW BUTTONS IN THE UPPER RIGHT HAND CORNER OF THE FLEET ACCOUNT MAINTENANCE SCREEN TO SCROLL THROUGH ACCOUNT NUMBERS UNTIL THE ACCOUNT NUMBER YOU WISH TO EDIT IS DISPLAYED.
Reports Press the Reports button on the Main Operation Screen to view reports selections on the touch screen or print report information. GENERATING REPORTS Closing The Car Wash The CLOSE WASH button is used to deactivate wash equipment operation and prevents customer actions at the coin box from arming the carwash equipment. Depending on the coin box installed: –The customer may see a visual Car Wash Closed type message on a screen. –Money, credit cards, or wash club cards will be rejected. –Codes will not be accepted. –An audio message may inform the customer that the carwash is closed. TO CLOSE THE CAR WASH: –Press the Close Wash button on the Main Operation Screen. The message "Do you want to close the carwash?" appears on the display. –Press the Yes button. The Close Wash button on the Main Operation Screen turns red and stays red until the carwash is reopened. TO REOPEN THE CAR WASH: Reports may be generated to view information from different perspectives or types. Report screens allow the operator to select which device or wash information is included in the report and the date range included in the report. –Select the device type by touching one of the following in the upper left hand side of the screen: CAW (Code-A-Wash), POS (Point-Of-Sale), Coin boxes, or Vacuums. This will limit the report to information generated by this device's). –Use the arrow buttons beside the selection boxes to scroll and select the date information and what type or device information is used to create the report. When selecting a date, ranges are provided in the selection box or, if preferred, the report dates can be customized to time frames more pertinent to location needs (See Customizing A Report's Date Range). –When the selections for the device, date, and type of report are completed, press the Accept button at the bottom of the screen to display the report. –Reports generate quickly and can be viewed on the display and/or printed. Changes made to the selections determining what and how the report prints immediately alter the report. In cases where all the information cannot be viewed at once, arrowed buttons are provided on the display to scroll the information up or down or right or left as necessary. –Press the Close Wash button on the Main Operation Screen. The message "Do you want to open the carwash?" appears on the display. –Press the Yes button. The Close Wash button on the Main Operation Screen turns white. Click Here For List of Reports Press Here To Close The Wash
Page 1 and 2: N Employee Trouble Shooting and Sal
Page 3 and 4: Daily Drive Through - 1 st Shift Da
Page 5 and 6: Trouble Shooting - Touch Free Washe
Page 7 and 8: Trouble Shooting Circuit Breakers T
Page 9 and 10: To Sell A Wash - CAW IV Touch Scree
Page 11: Fleet Code (General Tab) The Option
Page 15 and 16: Car Wash Tab Manager Report Views -
Page 17 and 18: Code-A-Wash Function CAW IV Reports
Page 19 and 20: What Is Included In Manager Report
Page 21 and 22: Trouble Codes - Continued 37 High V

Employee Trouble Shooting and Sales Guide - Ryko Car Wash ...

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