Employee Trouble Shooting and Sales Guide - Ryko Car Wash ...

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Maintenance & Diagnostics CAW IV Programming Selections: Pressing ENTER result: Report* To Print: Selections: Pressing ENTER result: Report* To Print: Fleet Code Maintenance Allows the setup of up to 150 fleet accounts Maintenance & Diagnostic (Refer to Maintenance Mode Functions or Diagnostics Mode Functions) Maintenance accesses options for setting up the CAW IV configuration. Diagnostics accesses testing capabilities. (Provided for service technician only). Fleet Account Status Prints a report displaying information about all active fleet accounts X Press ENTER Edit Manager's Pass code Allows entry of a 6 digit code to use as access to the Manager's Mode in place of the manager's key. Print Programming Report Edit Company Name/Address WEI Output Names Clear Out All Codes Prints the current CAW IV programming configuration. Allows entry/edit of the site name & address that prints on the wash tickets. Allows the manager to name the 12 WEI outputs. Clears the CAW IV code storage memory. X Press ENTER Edit Sales Tax Rate Security Setup Edit Serial Number Allows the manager to edit two tax values. Allows the manager to set security locks to the keypad, programming (wash key, fleet account, miscellaneous) and various reports and information. Displays a serial number that can be edited. *An "X" in this column indicates that the Code-A-Wash IV can provide a printed ticket report containing this information. Edit Dispenser Bits Allows the setup of the dispenser (vacuum) arming bits. There are 12 arming bits that can be set up. *An "X" in this column indicates that the Code-A-Wash IV can provide a printed ticket report containing this information.
What Is Included In Manager Report ADDITIONAL INFORMATION (PRINT/SHIFT MANAGER'S REPORT) The following information pertains to items appearing on the printed the Shift / Manager's Report. •TYPE OF TOTAL–Ticket shows the type of report it is, Shift or Manager's total. Print Shift/Manager Report • The "Print Shift/Mgr's Report" provides the manager with a printed ticket report of combined totals of all shifts since the last Manager's Report was cleared. Areas of management concern on the report include: total washes made, number of free washes given, coin deposits made at the coin box (if coins used), discounts given, cash received, and the number of times cleared. For descriptions pertaining to the report see Additional Information .• The ticket report is in two sections: "Shift Total" and "Mgr's Total" •Further information on the manager's report is provided to explain the shift number printed on the "Shift Total" portion of ticket, and the shift count number printed on the "Mgr's Total" portion of the ticket. Steps To Get Manager’s Report •To receive a printed Shift and Manager's Report, enter the Manager's Mode .•When the LCD displays the message, "Print Shift/Mgr's Report", press the ENTER key .–When the ENTER key is pressed, the first portion of a two (2) part ticket is printed. The first caption on the first portion of the ticket will read "Shift Total" .–The "Shift Total" report shows the business transactions that have occurred during the shift. –After the "Shift Totals" portion of the ticket is printed, the manager then has a choice of clearing the ticket totals or not. If totals are to be cleared, press the CLEAR key and the additional message, "Totals Cleared", will be printed on the ticket .–After the "Totals Cleared" message is printed on the ticket, the second part of the ticket is automatically printed, listing the caption, "Mgr's Total". If the "Shift Total" report is not cleared, then the ENTER key must be pressed in order for the manager's totals to print. –On receiving the "Mgr's Total" printed ticket report, the manager can press the CLEAR key to clear the combined shift totals from the system. This will return the unit to a first shift (01) status. If the "Shift Total" has been cleared, but the "Mgr's Total" is not, the next "Shift Total" report will read asshift 02 then 03, 04, etc. until the "Mgr's Total" is cleared .NOTE: The Manager's Report cannot be cleared unless "Shift Totals" have been cleared. If, for any reason, the manager does not want to clear these totals, the ENTER key must be pressed. •BUSINESS/ADDRESS–Ticket shows the business/company name and address (if programmed). •DATE -TIME–The day of the week (Sun, Mon, etc.), the date (day, month, year) is printed on ticket. •TICKETS ISSUED–This portion of the receipt/ticket provides a break down of the number of times a wash or wash function has been keyed in (entered), and the total combined cost for each •TOTAL–This is a running total of 1) the value of all ticket sales that have been printed and; 2) the number of keys pressed to print all tickets. •DISCOUNT #1 AND DISCOUNT #2–Each of these values represents the total value in discounts given. This value is not included in the Cash Sales or Credit Sales totals. •NET–This value represents the total of wash ticket sales less the given discounts. •SALES TAX 1 & 2–This value represents the total of sales tax charged on wash ticket sales •TOTAL REVENUE–This value represents the total value of the net wash ticket sales less the sales tax charged. •TOTAL # PAID–This is the total number of tickets printed for which either a cash or credit sale was made. •TOTAL # FREE–This is the total number of tickets printed for a wash or wash function where a value (free) was not designated or applied. •TOTAL #FLEET–This is the total number of tickets printed for fleet washes •REMOTE TICKETS–This is the total number of tickets generated from a Code-A-Wash IV or Point-of-Sale device remote unit. This item will only appear on the ticket if the unit is set for a "Host" setting andif a remote unit has printed tickets. If a Point-of-Sale device is being used to print tickets, this same principles apply. •COIN BOX TOTALS -COIN -DOLLAR/TOKEN -DISCOUNTS–This reflects the total coins and dollars or tokens (if applicable) deposited in the coin box during a specific shift. •WASHES USED–This figure is the total number of times a wash was activated.
Page 1 and 2: N Employee Trouble Shooting and Sal
Page 3 and 4: Daily Drive Through - 1 st Shift Da
Page 5 and 6: Trouble Shooting - Touch Free Washe
Page 7 and 8: Trouble Shooting Circuit Breakers T
Page 9 and 10: To Sell A Wash - CAW IV Touch Scree
Page 11 and 12: Fleet Code (General Tab) The Option
Page 13 and 14: Reports Press the Reports button on
Page 15 and 16: Car Wash Tab Manager Report Views -
Page 17: Code-A-Wash Function CAW IV Reports
Page 21 and 22: Trouble Codes - Continued 37 High V

Employee Trouble Shooting and Sales Guide - Ryko Car Wash ...

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