2010 Annual Report - Maryland State Highway Administration

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Lost Workdays Severity Rate of Injuries VI Organizational Effectiveness Procurement Training Procurement training is important for employees. SHA provided frequent training for its procurement personnel; one-day basic procurement training for 96 employees, two-day small procurement training and certification for 29 employees and small procurement oversight/FMIS oversight training for 222 FMIS approvers to strengthen and improve data integrity of FMIS reporting. In addition, A/E procurement process training was provided to an entire office. Employee Safety Workplace Safety SHA strives to keep its employees safe and healthy and promotes safety in all aspects of work; in fact, 91 percent of managers and 81 percent of staff reported in the 2010 employee survey that management in their offices and districts are genuinely concerned about safety in the workplace. The SHA Safety Management Team continues to provide resources to promote a safe work environment for all employees, customers and stakeholders by developing workplace and injury prevention procedures, training programs and partnering with other SHA divisions, local affiliations and governments to increase safety awareness. CY 2009 accomplishments included: Reduced lost work days by 23 percent; Reduced lost time cases by 10 percent; Provided Material Safety Data Sheet automated program training to the shops; SHA is required to keep a separate safety data sheet for every chemical in use at SHA and to keep the safety data on file for 40 years; this automated program greatly increased storage capacity and record keeping; Streamlined the Injury/Illness Report packet to make it more user-friendly; Partnered with Injured Workers’ Insurance Fund (IWIF) to develop and deliver injury prevention and reporting training to shop/district personnel; Standardized the contents of first-aid kits where facilities and vehicles formerly required different kits; Kicked off the Report It! campaign to report injuries within 24 hours; SHA is on target in CY 2010 to report 95 percent of injuries to IWIF within 24 hours; Developed two plans of action for StateStat for districts with higher than usual injury claims. One district reported a high number of poison ivy claims; SHA developed prevention training and partnered with the medical facility that treats the injuries; as a result, these claims were substantially reduced. 1,200 1,000 800 600 400 200 0 Workplace Injuries 40.0 35.0 30.0 25.0 20.0 15.0 10.0 5.0 0.0 2005 2006 2007 2008 2009 Calendar Year Lost Workdays Severity Rate of Injuries 50 STATE HIGHWAY ADMINISTRATION | FY 2010 Annual Report
Organizational Effectiveness VI Medical Services The SHA physician provided direct consultation on 224 employee or facility cases relating to medical issues. Many of these cases resulted in medical clearance for the employee to safely return to work or full duty, thus supporting employee productivity while minimizing health and liability risks. Throughout FY 2010, the SHA physician provided consultation to employees on issues of medical concern in the workplace, such as emotional trauma, Lyme disease, mold, asbestos and lead. The SHA physician provided three group emotional trauma interventions involving a total of 70 to 80 SHA employees. These interventions were triggered by either the death or near-death of SHA employees. He provided multiple training classes across the agency on the prevention and recognition of Lyme disease, work injury procedures and the management of sick leave cases. Safety-Sensitive Drug and Alcohol Testing SHA conducts drug and alcohol testing of 75 percent of its safety-sensitive employees on a continual basis and has procedures in place to address those employees who miss this mandatory testing. SHA has met or exceeded the federally mandated goal of alcohol testing of 50 percent of safety-sensitive employees since CY 2004. In addition, SHA identified an additional testing site on the Eastern Shore to better accommodate the needs of SHA; as a result, Concentra added a new testing site to the statewide contract allowing all state agencies access to the new site for drug and alcohol testing as well as other medical services. Wellness Programs SHA assists employees with resources to improve their health and well-being. In FY 2010, the following initiatives were offered: Training on the prevention and recognition of Lyme disease and poison ivy/ poison oak/poison sumac; Information on seasonal and H1N1 flu from MDOT with flu awareness signage posted throughout headquarters; information on flu shot clinics/ sites; and distribution of hand sanitizers at designated sites throughout headquarters; Wellness programs, such as Men’s Health Month, and e-learning in areas such as work/life balance and stress management; Training on work injury procedures; Annual testing of drinking water at headquarters for lead. STATE HIGHWAY ADMINISTRATION | FY 2010 Annual Report 51
Page 1: 2010 MARYLAND STATE HIGHWAY ADMINIS
Page 4 and 5: i Glossary of Terms and Acronyms A
Page 6 and 7: I Overview of State Highway Adminis
Page 8 and 9: The Woodrow Wilson Bridge over the
Page 10 and 11: II Excellence in Our People and Our
Page 16 and 17: 14 STATE HIGHWAY ADMINISTRATION | F
Page 18 and 19: 2000 2000 2001 2001 2002 2002 2003
Page 20 and 21: III Highway Safety Distracted/Drows
Page 22 and 23: 2000 2000 2001 2001 2002 2002 2003
Page 24 and 25: III Highway Safety Motor Carrier Sa
Page 26 and 27: The CHART incident management progr
Page 28 and 29: Million Vehicle Hours Saved User co
Page 30 and 31: IV Mobility and Congestion Relief T
Page 32 and 33: IV Mobility and Congestion Relief P
Page 34 and 35: IV Mobility and Congestion Relief C
Page 36 and 37: All of Maryland’s 23 counties, ex
Page 38 and 39: Number of Hours V System Preservati
Page 40 and 41: V System Preservation and Maintenan
Page 42 and 43: Percent of SHA Roads That Have an A
Page 44 and 45: Miles of Road Percent Acceptable V
Page 46 and 47: SHA continued to manage the financi
Page 48 and 49: VI Organizational Effectiveness ARR
Page 50 and 51: VI Organizational Effectiveness Com
Page 54 and 55: VI Organizational Effectiveness Emp
Page 56 and 57: VI Organizational Effectiveness Dev
Page 58 and 59: VI Organizational Effectiveness Pro
Page 60 and 61: VI Organizational Effectiveness Lea
Page 62 and 63: Highway beautification involves imp
Page 64 and 65: VII Environmental Compliance and St
Page 66 and 67: Acres of Wetland Miles of Stream VI
Page 68 and 69: Compliance % VII Environmental Comp
Page 70 and 71: VII Environmental Compliance and St
Page 72 and 73: VIII Customer Communications, Servi
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2010 Annual Report - Maryland State Highway Administration

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