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2010 Annual Report - Maryland State Highway Administration

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Organizational Effectiveness<br />

VI<br />

35 employees are involved in the <strong>Highway</strong> Maintenance Succession<br />

Planning and Development Program to prepare employees for filling future<br />

specialized maintenance leadership vacancies;<br />

188 individual development activities (such as training classes, on-the-job<br />

training, mentoring, job shadowing, participating on task force/teams, etc.)<br />

have been completed by program participants to ensure their<br />

developmental needs are being met;<br />

Under a federal Transportation Education Development Pilot Program<br />

grant, the following deliverables have been completed: Corporate<br />

University’s Best Practice <strong>Report</strong>, Maintenance Career Handbook,<br />

Percentage of Vacant Allocated PINs<br />

10%<br />

8%<br />

6%<br />

4%<br />

2%<br />

0%<br />

2006 2007 2008 2009 <strong>2010</strong><br />

Fiscal Year<br />

Achieved Goal<br />

Maintenance Training Analysis <strong>Report</strong>, and a maintenance skills assessment<br />

(analysis underway);<br />

Four leadership development programs helped develop SHA’s succession<br />

program and future leaders in FY <strong>2010</strong>; the Graduate Engineers Training<br />

Program which graduated 100 students, the Advanced Leadership Program<br />

with 22 graduates, the e-LEAD program with 60 graduates and New<br />

Supervisor Training Program with 66 graduates.<br />

SHA University<br />

SHA University provides the strategic mechanism for delivery of the agency’s<br />

required training programs. This nationally-recognized award winning model<br />

identifies curriculums for each functional classification for career progression.<br />

More than 94 percent of SHA employees have a professional development plan<br />

in place for FY 2011, our highest rate ever. In addition, through SHA’s R.O.A.D.<br />

Scholar e-learning portal, online learning has been adopted to a greater degree<br />

to provide a wider array of training on demand, in less time at reduced cost.<br />

Core training continues to be a priority with more than 4,000 completions with<br />

a majority of the employees completing the training online. Course evaluations<br />

indicate 90.1 percent of employees said courses met their training needs; 84<br />

percent noted that online courses are an effective way to learn.<br />

Training Process Improvements<br />

Piloted the combination of assigned testing sites and assigned testing<br />

packets with SIGMA (MDOT’s applicant tracking database) auto-generated<br />

identification numbers in lieu of social security numbers for FMT IV, FMS I,<br />

ARME and RME testing;<br />

Implemented an evaluation program database for SHA’s New Employee<br />

Orientation pre/post surveys to share results of the surveys and measure<br />

the success of the orientation;<br />

STATE HIGHWAY ADMINISTRATION | FY <strong>2010</strong> <strong>Annual</strong> <strong>Report</strong> 53

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