2010 Annual Report - Maryland State Highway Administration

Organizational Effectiveness
VI
Advertised nine batches of condemned equipment on GovDeals.com,
recouping more than $28,000 back to the State in direct costs and $9,000 in
person-hour savings for a total of $37,000 this year.
30
25
20
15
10
5
0
IT System Enhancements
2008 2009 2010
Fiscal Year
Achieved
Goal
IT Efficiencies
Improved customers access to project information and collaboration by
expanding the use of Microsoft’s SharePoint collaboration software;
Implemented a token-less secure remote network access system; this
allowed SHA to save over $7,600 in fees for replacement tokens that are
now not needed;
Implemented photocopier reductions that totaled $100,000;
Implemented cell phone reductions that totaled $25,000;
Achieved a savings of more than $200,000 by capping onsite contractors to
limited number of hours from September through December 2009 in
anticipation of assisting SHA with winter storm costs;
Took a leadership role in MDOT computer hardware procurement that
saved more than $100,000 over the amount spent for the same number of
units in FY 2009;
Saved about $154,000 on software and software maintenance costs
through licensing consolidation and server reduction efforts;
Implemented automated IT security procedures for account lockouts as per
MDOT and Department of Information Technology revised security
standards on all SHA IT-managed Oracle databases;
Published a link to the national Freecycle.org from the SHA Intranet to
continue and enhance SHA’s commitment to environmental stewardship
and awareness;
Developed a service level agreement on the Automated Hauling Permits
System, the most critical application, that required a recovery time
objective of less than 16 hours;
Implemented email-based faxing in order to eliminate phone/fax lines.
STATE HIGHWAY ADMINISTRATION | FY 2010 Annual Report 55