03.06.2015 Views

SQS - Supplier Frequently Asked Questions

SQS - Supplier Frequently Asked Questions

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SYSTEM<br />

Contents<br />

2.2 Registration Process<br />

Who has access to my information?<br />

The information you provide in <strong>SQS</strong> will be visible to Shell users; however, please visit<br />

www.shell.com/supplier/qualification for more information about a limited number of Shell business units that will not<br />

have access to <strong>SQS</strong>.<br />

What happens if I have registered at the wrong level?<br />

If you have not provided all of the information that is required from your company, there is an option to go back and<br />

complete this information. Your company profile will be visible to Shell buyers after your initial registration, once your<br />

information has been checked by Achilles.<br />

Can I complete <strong>SQS</strong> in languages other than English?<br />

No, <strong>SQS</strong> is only available in English. However, please note that Achilles’ call centre support is available in 24 languages:<br />

Cantonese, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean,<br />

Mandarin, Norwegian, Pakistani, Polish, Portuguese, Romanian, Russian, Slovakian, Spanish, Swedish, and Turkish.<br />

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