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SQS - Supplier Frequently Asked Questions

SQS - Supplier Frequently Asked Questions

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SYSTEM<br />

Contents<br />

2.9 Support & Contact Details<br />

What support is available?<br />

For any enquiries regarding <strong>SQS</strong> you can email <strong>SQS</strong>@achilles.com. There is a variety of hints and tips in <strong>SQS</strong> to help<br />

guide you through the process, including a section where you will find useful documents (<strong>SQS</strong> User Guides, Product Code<br />

Guide etc) . You will be provided with contact details of your local Achilles customer support team in your invitation<br />

email.<br />

How can I contact Achilles?<br />

Achilles’ head office is in Abingdon, UK, and they have offices globally. Please see Achilles contact details below:<br />

Achilles Information Limited<br />

Email: <strong>SQS</strong>@achilles.com, Achilles Website: www.achilles.com/Shell<br />

Shell Website: www.shell.com/supplier/qualification<br />

Europe/Africa: (Enquiries +421-2-2099-2320), (System Support +421-2-2099-2370)<br />

Indian Sub-Continent/Middle East: (Enquiries +852-3996-7317) (System Support +91-22-2832-40-79)<br />

South East Asia/Australia/New Zealand: (Enquiries +852-3996-7317) (System Support +852-2815-7154)<br />

North America: +1-281-809-4400<br />

Central and South America: +56-2-585-9690 37

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