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making the business case for culturally and linguistically appropriate ...

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A Family Physician's Practical Guide to Culturally Competent Care.https://cccm.thinkculturalhealth.orgNational St<strong>and</strong>ards <strong>for</strong> Culturally <strong>and</strong> Linguistically Appropriate Services in Health Care.US Department of Health <strong>and</strong> Human Services; Office of Minority Health; March 2001.http://www.omhrc.gov/assets/pdf/checked/finalreport.pdfNational St<strong>and</strong>ards <strong>for</strong> Culturally <strong>and</strong> Linguistically Appropriate Services in Health Care:Executive Summary, Office of Minority Healthhttp://www.omhrc.gov/assets/pdf/checked/Executive%20Summary.pdfNational St<strong>and</strong>ards <strong>for</strong> Culturally <strong>and</strong> Linguistically Appropriate Services in Health Care:Final Report, Office of Minority Healthhttp://www.omhrc.gov/assets/pdf/checked/finalreport.pdfNational Study of Culturally <strong>and</strong> Linguistically Appropriate Services in Managed CareOrganizations (CLAS in MCOs Study). US Department of Health <strong>and</strong> Human Services;Office of Minority Health; August 2003http://www.cosmoscorp.com/Docs/FR-CLAS-1_ManagedCare.pdf64

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