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Annual Report 2009 - Isagen

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ANNUAL REPORT <strong>2009</strong> / ISAGEN S.A. E.S.P.11Corporation’s solidness, and the excellentcredit image it has reached in both nationaland international capital and credit markets.International businessThe international financial crisis and the hugedemand of resources for construction of theSogamoso Project caused activities relatedto the internationalization of the Corporationalong <strong>2009</strong> to center on study and researchof Latin American markets, and on identificationand selection of projects to be developedin other countries. This allowed definition of asystemic model for the continued study ofsuch markets, as well as selection of two hydroelectricprojects in Peru with a total capacityof 75 MW, whose respective prefeasibilitystudies have already started.Management of theOrganizationSince its inception, ISAGEN has been conceivedas a systemic organization that ensuresits competitiveness through the integral developmentof its workers, availability of an informationplatform that will back decision-making,and incorporation of practices designed tocontribute to sustainable development.With respect to the integral development ofworkers, in <strong>2009</strong> the concept of the IntegratedModel of Human Management was updated,aligning its elements and emphasizing theworker’s recognition as an integral person,in order to turn work into a true space for thedevelopment of the individual and theCorporation. Additionally, a diagnosis of thecurrent corporate culture was conducted,defining the target culture and a corporatetransformation plan for development andadoption of the new model.Information is a fundamental asset forISAGEN; therefore, last year, saw advancementof implementation of the informationsystem for strategy management and riskassessment of energy and gas commercialization,as well as implementation of new informationsystem for electronic managementof mail and correspondence.As to management practices, ISAGEN obtainedrenewal of certifications of Safety andOccupational Health Systems andEnvironmental Systems, as well as QualitySystem under ISO 9001:2008 standard, andinclusion of Calderas plant in every certifiedManagement SystemSo as to strengthen relations and deepen dialoguewith its stakeholders, ISAGEN invitedpersons representative of each group to evaluatethe Corporate Responsibility practicesand report; important evaluations and recommendationswere received from them. Wehighlight here the perception they showed ofthe conviction and integrated focus with whichISAGEN assumes its Corporate Responsibilitypractices, and their invitation to keep onstrengthening communication with the stakeholdersto facilitate their knowledge and understandingof the Corporation’s practices.Along <strong>2009</strong> the Development of Suppliersproject also started, seeking to promote andfacilitate the development of the suppliers’ administrativepractices and improve ISAGENsrelations with this stakeholder.Lastly, and as proof of its strengthening ofGood Governance practices in <strong>2009</strong>,ISAGEN: (i) was granted First Place in thesurvey conducted by Transparencia porColombia for utilities in recognition to itsstandards in Transparency and Ethical Self-Regulation Policies; and (ii) it was votedFirst Real Sector and Utility in GoodGovernance Practices, according to the surveyof Colombia’s Financial Superintendency.Legal issuesIn accordance with its principles, ISAGENstrictly abides by regulation. In compliancewith Article 47 of Law 222 of 1995, amendedby Law 603 of 2000, all software availablefor ISAGEN’s operation is licensed accordingto the provisions of the IntellectualProperty and Copyright Law.The challenges of 2010Messrs. Shareholders, at last year’s Meeting,we pointed out that <strong>2009</strong> would be a crucialyear for ISAGEN’s future, a year to definitelyContents Letter from the CEO Achievements<strong>2009</strong>Good GovernancePractices EvaluationCorporateManagementFinancial Management

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