LG-E610 User Guide - Cell Phones Etc.

70
Troubleshooting
Message Possible causes Possible corrective measures
Charging error
Number not
permitted
Impossible to
send/receive
SMS & picture
Files not
opening
SD card not
working
The screen
does not come
on when I
receive a call.
Battery is not charged. Charge battery.
Outside temperature is too hot
or cold.
Contact problem
Make sure the phone is charging at a normal
temperature.
Check the charger and connection to the phone.
Check the battery contacts, and clean them if
necessary.
No voltage Plug the charger into a different socket.
Charger defective Replace charger.
Wrong charger Only use original LG accessories.
Battery defective Replace battery.
The Fixed dialling number
function is on.
Check the Settings menu and turn the function
off.
Memory full Delete some messages from the phone.
Unsupported file format Check the file formats that can be supported.
FAT16, FAT32 file system
supported
Proximity sensor problem
No sound Vibration mode
Hang up or
freeze
Intermittent software problem
Check SD card file system via card reader, or
format SD card using the phone.
If you use any protection tape or case, check
to see if it has covered the area around the
proximity sensor. Make sure the area around the
proximity sensor is clean.
Check the settings status of the sound menu to
make sure you are not in vibrate or silent mode.
Remove the battery, reinsert it and switch on
the phone.
Try to perform a software update via the
website.