Transportation Skills Assessment Tool: Test Protocol for ... - CAIT

Definitions Used in the Transportation Skills Assessment Tool for Type of TravelParatransit: A blanket term for many types of shared transportation utilized bytransportation disadvantaged populations (people with disabilities, older adults, lowincomeindividuals, etc.) that are not fixed-route public transportation and are notpersonal vehicles. These services fall in three general categories curb-to-curb, door-todoorand door-through-door.Curb-to-Curb Service: A paratransit service where passenger is picked up at the curbin front of an origin and dropped off at the curb in front of a destination. The driver isusually only required to assist the individual on and off the bus. Paratransit providersmay include extra features but the ADA only requires that complementary paratransitservice be curb-to-curb service. Most of this type of service is public transportation inthat the driver goes from stop to stop picking people up and dropping them off.ADA Complementary Paratransit: This is a service that shadows or compliments thefixed route service. It provides additional service to make the regular transit systemaccessible to all people with different needs required by the Americans with DisabilitiesAct. This type of service can be scheduled during the times and places that the regularfixed route bus travels. Complementary service is often available on-demand forindividuals who are not able to use fixed route buses, train or light rail. The ADAcomplementary service is usually curb-to-curb service.Door-to-Door Service: Door-to-door services add help to the front door of a home.Drivers have more responsibility for the rider getting to the correct place. It is a higherlevel of service than curb-to-curb. This is often provided in municipal & countytransportation.Door-through-Door Service: Door-through-door builds on curb-to-curb and door-todoorparatransit service by helping customers through their door and into thedestination. This may include carrying bags and belongings and even with help puttingthose belongings away as well as communication or contact with parents, guardians orother care providers. This is often provided in human services transportation, dayprogram transportation and municipal trips for nutrition and food shopping.Hand-to-Hand Service: Hand-to-Hand builds on door-through-door paratransit serviceby helping customers into the destination and carrying bags and belongings and evenwith help putting those belongings away. This requires contact with parents, guardiansor other care providers at both the pick-up and the destination for the individual beingtransported.