Orientation guide for newcomers to New Brunswick - Government of ...

If you are moving from one apartment orhouse to another, Canada Post will providefree change of address cards. For a fee,Canada Post will re-direct mail from your oldaddress to your new one for up to one year. Youcan get more details from your local post office.EmergenciesIf you are in an emergency, telephone9-1-1. This service is provided across thecountry. A specially trained operator willimmediately arrange services such as police,fire, ambulance or connection to your localpoison control centre. It is important to stayon the line long enough for the operator toget all the information he or she needs tohelp you.When you dial 9-1-1 from a land line(a telephone plugged into the wall), theoperator sees on a computer the addressfrom which your call is coming. He or she willsend help even if you are not able to speak.This service is not available if you are callingon a cellular telephone.To learn more about this system, contactthe Department of Public Safety:• toll-free, 1-888-353-4444• www.gnb.ca/0276/911/index-e.asp• e-mail: NB9-1-1@gnb.caIf you cannot access 9-1-1 on your cellulartelephone or if you happen to be in an areathat does not allow the use of 9-1-1, you maystill get help. Dial 0 to speak to a telephoneoperator who will connect you to emergencyservices. You may also dial #RCMP (#7267)to reach the Royal Canadian Mounted Police(RCMP), Canada’s national police force.TransportationIf you need to travel, it is easy to get a mapof New Brunswick. You may buy one at manygas stations, newsstands and bookstores.They are available at tourism informationcentres. You can also find them online. Mapsof local areas may be found in these places aswell as at your local town or city hall.City busesPublic transportation is available in Moncton,Saint John, and Fredericton. Bus schedulesare often available at city hall. You may callyour local transit commission to ask aboutwhere you may find schedules in yourneighbourhood. Buses work on regularschedules. They stop only at specificmarked locations.You must pay to use the transit system.You may want to use coins to pay eachtime you take the bus if you only use itoccasionally. However, if you will beusing the bus often, it is convenient andinexpensive to buy a bus pass. If you area student or a senior citizen (65 and older)you will not have to pay as much. You willhave to have proper identification to getthis less expensive rate.Sometimes you need to take more than onebus. However, you do not have to pay againwhen you switch buses. When you get on thefirst bus, ask the driver for a transfer, a smallpiece of paper to give the second bus driverso you will not have to pay again.Orientation guide for newcomers to New Brunswick29