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Orientation guide for newcomers to New Brunswick - Government of ...

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Chapter 9Health careCanada has a health insurance programcalled Medicare paid <strong>for</strong> by Canadiansthrough their taxes. It means Canadians donot have <strong>to</strong> pay directly <strong>for</strong> most medicalcare from a doc<strong>to</strong>r or at a hospital. The<strong>New</strong> <strong>Brunswick</strong> government is in charge <strong>of</strong>Medicare <strong>for</strong> people who live in the province.Medical coverageAs part <strong>of</strong> your plans <strong>to</strong> move <strong>to</strong> Canada, it isbest <strong>to</strong> buy some private health insurance.This way, you will be covered <strong>for</strong> any medicalemergency after you arrive.To be eligible <strong>for</strong> <strong>New</strong> <strong>Brunswick</strong> Medicareyou must be legally entitled <strong>to</strong> be or remainin Canada, or be a permanent resident <strong>of</strong><strong>New</strong> <strong>Brunswick</strong>. If you are entering <strong>New</strong><strong>Brunswick</strong> from another country, pleasecheck with Medicare <strong>to</strong> find out if yourimmigration documents meet the criteria<strong>for</strong> Medicare coverage.After you apply, you will get a letter withMedicare numbers <strong>for</strong> each member <strong>of</strong> yourfamily.An application <strong>for</strong>m <strong>for</strong> registration isavailable from the <strong>of</strong>fices <strong>of</strong> Service<strong>New</strong> <strong>Brunswick</strong>. A separate <strong>for</strong>m should befilled out <strong>for</strong> anyone in your family whois 19 or older.• 1-506-684-7901 (outside North America);<strong>to</strong>ll-free (within North America),1-888-762-8600.• www.snb.caYou may also contact Medicare:• 1-506-453-8275; <strong>to</strong>ll-free, 1-888-762-8600(SNB Teleservices)• www.gnb.ca/0051/0394/index-e.asp (• e-mail: medicare@gnb.caTele-CareIf you have a medical problem and you arenot sure what you should do, telephoneTele-Care. A registered nurse will help youdecide whether <strong>to</strong> go <strong>to</strong> a hospital emergencyroom or <strong>to</strong> a walk-in clinic. Tele-Care will alsotell you where <strong>to</strong> find the nearest clinic.The Department <strong>of</strong> Health <strong>of</strong>fers this service,in English and French, 24 hours a day. It iscompletely confidential.When you call Tele-Care, you will be askedquestions about your symp<strong>to</strong>ms. The nursewill tell you how <strong>to</strong> treat the problemyourself, or he or she will help you decidewhether <strong>to</strong> make an appointment with yourfamily doc<strong>to</strong>r, go <strong>to</strong> a clinic, go <strong>to</strong> a hospitalemergency room, or get in contact with acommunity service:• <strong>to</strong>ll-free, 1-800-244-8353• www.gnb.ca/0217/Tele-Care-e.aspOr, refer <strong>to</strong> the first page <strong>of</strong> the telephone book.<strong>Orientation</strong> <strong>guide</strong> <strong>for</strong> <strong>newcomers</strong> <strong>to</strong> <strong>New</strong> <strong>Brunswick</strong>55

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