2006-2007 Student Handbook - University of the Incarnate Word

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Student Receipt of Complaint Procedure Guidelines and Forms(Approved by VPASA, 11/4/05)The University of the Incarnate Word (UIW) is committed to maintaining a learningenvironment which promotes academic excellence and personal development. Procedureguidelines assure students the opportunity to register their complaints about what theybelieve to be unfair treatment involving their academic work and to receive promptresolution of matters related to the complaint.Here is a summary of the Procedure Guidelines that explain the process a student mustfollow in registering a complaint:1. Hold an Informal Meeting with the Instructor to Resolve the Complaint.If the complaint is not resolved, the student may decide to initiate a Formal Conferencefor the record.2. Hold a Formal Conference with the Instructor after filling out Part I of theConference Documentation Form.If the complaint is still not resolved to the satisfaction of the student, the studentshall have the right to appeal a decision in writing to the Dean of the College/Schoolin which the instructor resides.3. Initiate the process of appealing to the Dean by completing the form called theAppeal Form for Student Complaints about Faculty Decisions.I understand the basic 3-step process for resolving a complaint related to facultydecisions about student course work and realize that for further details I must read theProcedure Guidelines and Forms I have received. I also understand that the Dean is theappropriate administrator for making a final decision on the appeal and that I am notentitled to appeal to another administrator or office.Print Student Name: __________________________________Student Signature: _______________________________ Date: _________________96
Formal Conference Documentation Form(For a Student Complaint about an Instructor’s Decision)Part I The student completes this part prior to the meeting with the instructor.Student Name: ____________________________ ID #: ________________________UIW email: ____________________Phone/cell: (____) ___________________Address: _____________________________________________________________________________________________________________________________________________________________Instructor’s Name: ____________________________UIW extension #: ___________Issue (completed by the student prior to the conference):____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________………………………………………………………………………………………………………………By signature I acknowledge that I have met with the above named student to discuss thisissue. I am/am not (circle one) providing written comments. (Comments must besubmitted to your dean within three days of this meeting.)Signature of Instructor: _______________________________ Date: ________________………………………………………………………………………………………………………………Part 2The student, after the meeting, describes whether resolution of the complaint wasreached or not:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Signature of Student: _________________________________ Date: ________________Whether there is resolution or not, the student delivers this form in a sealed envelope tothe Dean of the college/school in which the instructor resides.If resolution was not reached and the student wishes to appeal the instructor’s decision,then the student requests from the Dean’s Office the Appeal Form for StudentComplaints about Faculty Decisions completes it and returns to the Dean’s Office withinthree days.cc: StudentInstructor97
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Table of ContentsNon-Discrimination
Page 6 and 7:
Dean of Campus Life WelcomeDear Stu
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STUDENT GOVERNMENT ASSOCIATION EXEC
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UIW Directory (Back to TOC)Topic Co
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Athletic ComplexPhone: 829-6050 (Ba
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Once the student has had returned c
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The University ID card is nontransf
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Call BoxesTo enhance access to secu
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student tuition (which covers appro
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We assist first year students in id
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At the Media Services Center (or on
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Coffee ShopFinnegan’s in Room 126
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with other Greek organizations, for
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Registrar’s OfficePhone: 829-6006
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Student LockersPhone: 829-6034 (Bac
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First, point your browser to:http:/
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• The turning in of the same work
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Complaint Policy (Back to TOC)Stude
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Resources, Administration Building,
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If the complaint involves an indivi
Page 46 and 47: 9. Date and place of birth10. Major
Page 48 and 49: off-campus conduct affects a substa
Page 50: employees have a legitimate need to
Page 53 and 54: a. Threatening or causing physical
Page 55 and 56: 4. Decisions made by the SCRC or th
Page 57 and 58: hearing officer who feels they cann
Page 59 and 60: e. Loss of PrivilegesDenial of spec
Page 61 and 62: F. Final Review1. Accused students
Page 63 and 64: Section 11Policy on Parental Notifi
Page 65 and 66: 6. After the Dean of Campus Life ap
Page 67 and 68: 3. Long-Term Health ProblemsAlcohol
Page 69 and 70: Sanctions imposed by the university
Page 71 and 72: 3. Stimulants (Amphetamine, Cocaine
Page 73 and 74: or conduct that may violate this po
Page 75 and 76: half-naked in extreme heat at the r
Page 77 and 78: educe the risk of infection; and (2
Page 79 and 80: Canvassing or solicitation for fund
Page 81 and 82: 7. On this campus, silence and pass
Page 83 and 84: ehavior based on the type of pressu
Page 85 and 86: of the campus community. The univer
Page 87 and 88: What should I do if I am uncertain
Page 89 and 90: charge of the hearing will exercise
Page 91 and 92: Registration and BenefitsStudent or
Page 93: Information properly obtained for l
Page 98: Appeal Form For Student Complaints
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2006-2007 Student Handbook - University of the Incarnate Word

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