Revenue Administration in Sub-Saharan Africa - International Tax ...
Revenue Administration in Sub-Saharan Africa - International Tax ...
Revenue Administration in Sub-Saharan Africa - International Tax ...
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Moderniz<strong>in</strong>g ITsystems to improveservices andenforcementsEnsur<strong>in</strong>g <strong>in</strong>tegrityand fairnessMa<strong>in</strong>ta<strong>in</strong><strong>in</strong>g qualityand assurancePromote a LifelongLearn<strong>in</strong>g Culture tocont<strong>in</strong>uouslyenhanceknowledge andupgradeskills/competenciesRecruit rightnumber of staffwith requiredknowledge andskills and reta<strong>in</strong>them <strong>in</strong> MRAPromot<strong>in</strong>g e-paymentEstablish<strong>in</strong>g an<strong>in</strong>tegrated <strong>Tax</strong><strong>Adm<strong>in</strong>istration</strong>SolutionIncreas<strong>in</strong>g level ofautomationCode of ethics and<strong>in</strong>tegrity checksAudit<strong>in</strong>g ofsystemsEmployeeDevelopmentStrategyEmployeeResourc<strong>in</strong>g andRetention StrategySource: MauRA corporate plan 2008/10No. of e-payment users 45 43Progress <strong>in</strong> theimplementation of ITASRatio of computers tostaff% of returns filedelectronically to totalnumber of returnsNo. of tra<strong>in</strong><strong>in</strong>g sessionsheld with staff topromote <strong>in</strong>tegrity cultureNo. of cases wheredeclaration of assetsmade by an employeeverifiedPreparation of AnnualAudit Plan us<strong>in</strong>g a riskbased methodologyFrequency of transactionaudits <strong>in</strong> ma<strong>in</strong> areas ofrevenue systems% of wage bill allocatedto staff tra<strong>in</strong><strong>in</strong>g% utilization of amountallocated for tra<strong>in</strong><strong>in</strong>g% of staff complet<strong>in</strong>g<strong>in</strong>duction tra<strong>in</strong><strong>in</strong>g100% by31.3.0875% 90%100%-LTD;100%<strong>in</strong>crease-MSTD5 5100 140September2006Twice peryear0.09% 2%46% 90%% of posts vacant aga<strong>in</strong>sttotal post14.8% 5%Time taken ( months)tofill <strong>in</strong> vacancies after 3 2advertisementRate of staff turn over 0.1% 2%Started <strong>in</strong>September2007 and golive <strong>in</strong> 2 yearsAchievedOnce yearly <strong>in</strong>areas subjectto systemreview113