Higher Education Industry-General Staff-Award 2010 - Business SA

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Organisational knowledgeHigher Education Industry—General Staff—Award 2010Perform tasks/assignments which require proficiency in the work area’s rules, regulations,processes and techniques, and how they interact with other related functions.Judgment, independence and problem solvingIn trades positions, extensive diagnostic skills.In technical positions, apply theoretical knowledge and techniques to a range of proceduresand tasks.In administrative positions, provide factual advice which requires proficiency in the workarea’s rules and regulations, procedures requiring expertise in a specialist area or broadknowledge of a range of personnel and functions.Typical activitiesIn trades positions: work on complex engineering or interconnected electrical circuits; and/or exercise high precision trades skills using various materials and/or specialisedtechniques.In technical positions: develop new equipment to criteria developed and specified by others; under routine direction, assist in the conduct of major experiments and researchprograms and/or in setting up complex or unusual equipment for a range ofexperiments and demonstrations; and/or demonstrate the use of equipment and prepare reports of a technical nature asdirected.In library technician positions: undertake copy cataloguing; use a range of bibliographic databases; undertake acquisitions; and/or respond to reference inquiries.In administrative positions: may use a full range of desktop based programs, including word processingpackages, mathematical formulae and symbols, manipulation of text and layout indesktop publishing and/or web software, and management information systems; plan and set up spreadsheets or database applications; be responsible for providing a full range of secretarial services, e.g. in a faculty;42 MA000007
Higher Education Industry—General Staff—Award 2010 provide advice to students on enrolment procedures and requirements; and/or administer enrolment and course progression records.HIGHER EDUCATION WORKER LEVEL 5Training level or qualificationsLevel 5 duties typically require a skill level which assumes and requires knowledge ortraining equivalent to: completion of a degree without subsequent relevant work experience; or completion of an advanced diploma qualification and at least one year’s subsequentrelevant work experience; or completion of a diploma qualification and at least two years’ subsequent relevantwork experience; or completion of a Certificate IV and extensive relevant work experience; or completion of a post-trades certificate and extensive (typically more than twoyears’) relevant experience as a technician; or an equivalent combination of relevant experience and/or education/training.Occupational equivalentGraduate (i.e. degree) or professional, without subsequent work experience on entry(including inexperienced computer systems officer), administrator with responsibility foradvice and determinations, experienced technical officer.Level of supervisionIn professional positions, routine supervision to general direction, depending on tasksinvolved and experience. In other positions, general direction and may supervise other staff.Task levelApply body of broad technical knowledge and experience at a more advanced level thanLevel 4, including the development of areas of specialist expertise. In professional positions,apply theoretical knowledge, at degree level, in a straightforward way. In administrativepositions, provide interpretation, advice and decisions on rules and entitlements.Organisational knowledgePerform tasks/assignments which require proficiency in the work area’s rules, regulations,policies, procedures, systems, processes and techniques, and how they interact with otherrelated functions, in order to assist in their adaptation to achieve objectives, and advise, assistand influence others.Judgment, independence and problem solvingIn professional positions, solve problems through the standard application of theoreticalprinciples and techniques at degree level. In technical positions, apply standard technicaltraining and experience to solve problems. In administrative positions, may apply expertise inMA000007 43
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Higher Education Industry-General Staff-Award 2010 - Business SA

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