Student Handbook - Hillsborough Community College

YOUR STUDENTEMAIL ACCOUNT!HCC Live Information 24/7:“HCC Live Information 24/7” is the name of the college wide call center thatwill connect students with direct assistance with financial aid, admissions, financialservices, distance learning, and the technology help desk.HawkNet is the official form ofcommunication between YOU and HCC.The call center involves more than just phone contacts. You have the ability toreceive assistance via live chat, and e-mail.Check your email at least once a week for important collegecommunication. During registration periods, you should check youremail daily for registration information, course cancellation notices,and information about fees and financial aid.Check out HCC Live Information 24/7 on our website at www.hccfl.edu.The call center contact number is (813) 253-7000 or Toll Free number(877) 736-2575.Your new user ID will be your first initial, your last name (andpossibly a number). Until you change it, your password will beyour student ID number. We encourage all students to change theirpassword for security purposes.Once you have logged on, you will:• Get an email account with anti-virus and anti-spam included.• Have access to college-wide, class schedules.• Have access to course-specific digital resources.• Be able to customize your dashboard.Find out more by logging on to:http:// prod.campuscruiser.com/hcc3