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innovate 6 - Helen Hamlyn Centre - Royal College of Art

innovate 6 - Helen Hamlyn Centre - Royal College of Art

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go wrong. The problem is particularly acutein large transport terminals where confusingor illegible signage impacts negatively onour ability to understand where to go next.Design cannot resolve the myriad problems<strong>of</strong> public transport in the UK but it can dosomething to improve the typographicquality <strong>of</strong> digital signs.Roundel and Dalton Maag, bothrecognised experts in the field, collaboratedto develop long overdue design protocolsfor electronic signage that will help designers,commuters and computer users, and whichshould set the standard industry-wide.User inputRegular travellers with vision and mobilityimpairments.20User issues> Information confusing or contradictory> Screen positioning problematic> Level <strong>of</strong> illumination for display too lowsince it is intended for home or <strong>of</strong>fice use> Screen glare and reflections render signsillegible> Technology not designed to display type> Resolution on plasma screen/CRT is poor> Scrolling confusing and disliked.

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