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innovate 6 - Helen Hamlyn Centre - Royal College of Art

innovate 6 - Helen Hamlyn Centre - Royal College of Art

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£60 billion. The problem is particularly acuteamong those who must follow complex,timed regimes for such chronic conditionsas diabetes, asthma or arthritis.Forgetfulness, insufficient instructionsby the doctor, packaging that is difficult toopen and mystifying small print instructionsall play a part in this daily drama. Seachangeresponded holistically to the life-and-deathnature <strong>of</strong> the issue by developing an interlinkedcommunication and visual codingsystem to be used by all the stakeholdersinvolved in taking prescribed medicines. Thesolution aims to encourage compliance andreduce medical emergencies resulting fromhuman or systemic error.User inputUsers <strong>of</strong> different ages with such chronicconditions as arthritis, multiple sclerosisand asthma.User issues> Delays in prescription reissue can becatastrophic> Current system relies on the patient’sability to collect the prescription in personand then self-administer> Timing <strong>of</strong> complex drug regimes for chronic23

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