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INDUSTRIAL COATINGS NORTH AMERICA<br />
Solid platform for future growth<br />
A positive business environment coupled with<br />
intensified efforts to reduce raw material costs were the<br />
ingredients in structural profitability. These results were<br />
obtained despite the economic turmoil in Asia and<br />
South America and a temporary price erosion due to<br />
overcapacity in the U.S. coil coatings market.<br />
Geographic expansion continued with the acquisition of<br />
Oxylin Industrial Ltda, São Paulo, Brazil. This state-ofthe-art<br />
and competitive industrial coatings production<br />
facility will serve as a strategic bridgehead for our<br />
industrial coatings business in South America.<br />
In addition, a new production facility was commissioned<br />
in García, Nuevo Léon, Mexico.<br />
Wood <strong>Coatings</strong> performed excellently, strengthening its<br />
position as a leading supplier of high-quality finishes to<br />
the furniture industry.<br />
The coil coatings industry worldwide will remember<br />
1998 as a year of tough competition and price erosion.<br />
We nevertheless managed to improve our market<br />
position through high-quality products and innovation.<br />
The process of integrating the former Courtaulds coil<br />
activities will result in a strengthened market position.<br />
Commitment to R&D continues to be vital for the<br />
success of our business, yielding a stream of new<br />
products that keep renewing and enhancing our<br />
competitive position. For example, 1998 saw our<br />
Ceram-A-Star® coil coating systems, with their<br />
exceptional exterior durability and modest cost,<br />
increase their market penetration. Our waterborne<br />
Durasoft® soft feel coatings systems also gained greater<br />
acceptance in both the automotive and truck markets.<br />
In addition, we commercialized a new ultra-performing<br />
system for wooden office furniture and dining room<br />
tables, cured by ultraviolet light.<br />
AKZO NOBEL ANNUAL REPORT 1998<br />
37<br />
COATINGS<br />
CAR REFINISHES<br />
Sales NLG 1,300 million (1997: NLG 1,270 million)<br />
Onward and upward<br />
Car Refinishes enjoyed another successful year, with<br />
sales up from 1997 and an improvement in operating<br />
income. We made good progress in pursuing our<br />
fundamental strategy, which is to:<br />
• consolidate and improve positions in established<br />
businesses in developed markets;<br />
• grow in new market segments;<br />
• grow in emerging markets.<br />
Performance in Western Europe was considerably<br />
strengthened, as is reflected in gains in sales and<br />
operating income and in a larger market share. In the<br />
Sikkens® high-end segment, we successfully introduced<br />
waterborne and high-solids products to meet growing<br />
demand for products with a low VOC (volatile organic<br />
compounds) content. Upgraded versions of<br />
conventional products also sold well. In the middle<br />
segment Lesonal® sales continued to grow in Western<br />
Europe. We also achieved strong growth in<br />
the commercial vehicles segment, especially in<br />
emerging markets.<br />
In North America we consolidated our Sikkens®<br />
business in a highly competitive market that is being<br />
transformed by the introduction of nationwide VOC<br />
legislation. Lesonal® sales developed well, enabling us<br />
to strengthen the distribution network. The commercial<br />
vehicles segment has become a key part of our market<br />
strategy in North America. The joint venture in Mexico<br />
again gained market share with the Sikkens® product<br />
lines, supported by the newly opened training center in<br />
Mexico City.<br />
In Asia we concentrated on extending our market<br />
position. We took over operations from importers and<br />
set up operations of our own in South Korea, Malaysia,<br />
Singapore, and the Philippines. We also established two<br />
new branches in India. In China we opened a new<br />
training center and strengthened our sales force.