Visualiner Series - Snap-on Equipment

<strong>Visualiner</strong> <strong>Series</strong>Operator's ManualThe Leader inAlignment TechnologySince 1925FORM 5021-7

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®309 Exchange AvenueConway, AR 72032 USA(501) 450-1500<strong>Visualiner</strong> <strong>Series</strong>Wheel AlignerOperator's ManualPrint HistoryCurrent Edition Form #5021-7 October 1997Copyright StatementThis manual and the materials contained within are the property ofJohn Bean Company, a division of <strong>Snap</strong>-on Incorporated. Themanual, or any section, page, drawing, or screen capture, may notbe reproduced by any means without the written consent of JohnBean Company.File Information: jbc @ i:\pubs\aligners\v-opsman\v7opman.p65 ejs 10/97

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SAFETY INFORMATIONFor your safety, read this manual thoroughlybefore operating the <strong>Visualiner</strong> <strong>Series</strong> AlignerThe <strong>Visualiner</strong> <strong>Series</strong> Aligner is intended for use by properly trained, skilled automotive technicians. The safetymessages presented in this section and throughout the manual are reminders to the operator to exerciseextreme care when performing wheel alignments with this product.There are many variations in procedures, techniques, tools, and parts for servicing vehicles, as well as the skillof the individual doing the work. Because of the vast number of vehicle applications and potential uses of theproduct, the manufacturer cannot possibly anticipate or provide advice or safety messages to cover everysituation. It is the automotive technician's responsibility to be knowledgeable of the vehicle to be aligned. Itis essential to use proper service methods and perform wheel alignments in an appropriate and acceptablemanner that does not endanger your safety, the safety of others in the work area or the equipment or vehiclebeing serviced.It is assumed that, prior to using the <strong>Visualiner</strong> <strong>Series</strong> Aligner, the operator has a thorough understanding ofthe vehicle systems being serviced. In addition, it is assumed he has a thorough knowledge of the operationand safety features of the alignment rack or lift, and has the proper hand and power tools necessary to performwheel alignments.When using your garage equipment, basic safety precautions should always be followed, including:1. Read all instructions.2. Care must be taken as burns can occur from touching hot parts.3. Do not operate equipment with a damaged power cord or if the equipment has been dropped or damageduntil it has been examined by a qualified serviceman.4. Do not let cord hang over edge of table, bench or counter or come in contact with hot manifolds or movingfan blades.5. If an extension cord is necessary, a cord with a current rating equal to or more than that of the equipmentshould be used. Cords rated for less than the equipment may overheat. Care should be taken to arrangethe cord so that it will not be tripped over or pulled.6. Always unplug equipment from electrical outlet when not in use. Never use the cord to pull the plug fromthe outlet. Grasp plug and pull to disconnect.7. Let equipment cool completely before putting away. Loop cord loosely around equipment when storing.8. To reduce the risk of fire, do not operate equipment in the vicinity of open containers of flammable liquids,such as gasoline.9. Adequate ventilation should be provided when working on operating internal combustion engines.10. Keep hair, loose clothing, fingers, and all parts of body away from moving parts.11. To reduce the risk of electrical shock, do not use on wet surfaces or expose to rain.12. Use only as described in this manual. Use only manufacturer's recommended attachments.13. ALWAYS WEAR SAFETY GLASSES. Everyday eyeglasses only have impact resistant lenses, they areNOT safety glasses.IMPORTANT !! SAVE THESE INSTRUCTION -- DO NOT DISCARD !!Page 5

SAFETY INSTRUCTIONSIMPORTANT!! SAVE THESE INSTRUCTIONSRisk of electrical shock.• Do not operate equipment with a damaged power cord or if the equipmenthas been dropped or damaged, until it has been examined by aqualified service person.• If an extension cord is necessary, a cord with a current rating equal toor greater than that of the equipment should be used. Cords ratedfor less current than the equipment can overheat.• Unplug equipment from electrical outlet when not in use. Never usethe cord to pull the plug from the outlet. Grasp plug and pull to disconnect.• Do not expose the equipment to rain. Do not use on wet surfaces.• Plug unit into correct power supply.• Do not remove or bypass grounding pin.Contact with high voltages can cause death or serious injury.Risk of electrical shock. High voltages are present within the console unit.• There are no user serviceable items within the console other thanthe keyboard and printer.• Service on the unit must be performed by qualified personnel.• Do not open any part of the console other than noted areas.• Turn power switch off and unplug the unit before servicing.Contact with high voltages can cause death or serious injury.Risk of eye injury. Debris, dirt, and fluids may drop from vehicles.• Knock off any loose debris. Clean surfaces as needed to avoid anymaterials from falling.• Wear approved safety glasses when servicing.Debris, dirt, and fluids can cause serious eye injury.Risk of crushing. Vehicles may roll off alignment lift if not secured.• Leave automatic transmission in park or manual transmission in gearunless equipment operation steps require vehicle in neutral.• Apply parking brake unless equipment operation steps require wheelmovement.• Use wheel chocks whenever vehicle is positioned on the lift.• Follow rack or lift manufacturer’s safety recommendations when liftinga vehicle.Vehicles rolling off lifts can cause death or serious injury.Page 6

Risk of entanglement or crushing. There are moving parts on vehicle lifts duringoperation.• Keep all persons clear of lifts.• Read lift manufacturer’s operation instructions carefully.• Follow lift manufacturer’s safety recommendations.Contact with moving parts could cause injury.Risk of pinching or crushing body parts when jacking vehicles.• Keep hands and other body parts away from jacking surfaces.• Do not use unapproved adapters (i.e. wooden blocks) when jacking avehicle.• Do not bypass any jack manufacturer’s safety features.• Read jack manufacturer’s operation instructions carefully.• Follow jack manufacturer’s safety recommendations.Improperly used or maintained jacks can cause injury.Risk of burns.• Do not touch hot exhaust systems, manifolds, engines, radiators, etc.• Wear gloves whenever performing a service near hot components.Hot components can cause burns.Risk of injury. Tools may break or slip if improperly used or maintained.• Use the correct tool for the task.• Frequently inspect, clean, and lubricate (if recommended) all tools.• Follow recommended procedures when performing vehicle services.Tools that break or slip can cause injury.Page 7

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Table of ContentsPage1. Getting StartedIntroduction 15Assembly & Setup 17Aligner Location 17Power On 17Aligner Components 18Console 18Computer Connections 19Measuring Heads 20Wheel Clamps 21Navigation 222. Setup GuideSetup Menu 26Help ? 26Setup Flowchart 28Customizing Aligner 28Rack / Floor 28System Configuration 28Head Selection 29Keyboard 29Turntables 29Printer Selection 30Paper Selection 30Software Configuration 31Customize Interaction 31Alignment Order 31Skip Allowed 32Displays 32Cross Values Selection 32Shim Manufacturer Select 33Advanced Driver Complaint 34Setback/Dimensions 34Calibration Check 34Threshold Setting 34Optional Alignment Styles 35Caster/Camber @ 0 Toe 35Thrust Alignment Only 35All Readings Position 36Language 37Vehicle Spec Selection 37Units of Measure 38Toe Units 38Angle Units 39Linear Units 39Resolution 39Date/Clock 403. Operation InstructionsIntroduction 45Performing a 4 Wheel Alignment 47Attach Wheel Clamps 48Main Menu 49Begin Alignment Menu 49PageCustomer Data 50Vehicle Specifications Entry 51Illustrate Adjustment 52Edit Specifications 52Inspection Menus 53 - 55Runout Compensation 56 - 57Caster Measurement 58 - 59Advanced Diagnostics - Bent Parts 60Rear Alignment Readings 61Soft-keys 61Zoom 62Front Alignment Readings 63Illustrations & Animated Graphics 64All Readings 65Measuring Other Angles 66SAI Measurement 67Toe Out On Turns 68Maximum Turn Angle 69Toe Curve Change 694 Wheel Steering 69Setback / Vehicle Dimensions 70Adjustment Assistant 71A-Arm Adjust 71Live Caster and Camber 72Camber Elevated 72Drag Link 73Shim Information 74EZ Shim Program 74Cradle Alignment 75EZ Toe 76Driver Complaint Menu 77 - 79Printer Menu 79Glossary of Alignment Terms 81 - 834. Files and Customer DatabaseFiles Menu 87Customer Database 87View Customer Records 88Select Disk Drive 89Backup/Restore Database 89Using Database in Alignment 90 - 92Store Name 93Mitchell 935. Maintenance and ServiceMaintain Aligner 97Calibration 99Camber, SAI, Cross Toe 100Track Toe 101Calibration Factors & History 103Measurement Data Display 104Aligner Diagnostics 105User Serviceable Parts 106Troubleshooting Problems 107 - 109

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IntroductionThis manual is designed to give installation, operational, and maintenance informationfor the <strong>Visualiner</strong> <strong>Series</strong> Alignment system.The <strong>Visualiner</strong> <strong>Series</strong> is the most advanced alignment system on the market todayand is designed to give many years of profitable service. As with any piece of equipment,proper maintenance of the system will help keep the <strong>Visualiner</strong> operating atpeak performance.The John Bean <strong>Visualiner</strong> is designed for easy operation and maintenance. Threemajor components make up the system.The first, and the one less obvious, is the computer microprocessor, electronics,and software used to provide the <strong>Visualiner</strong> with fast and accurate readings. Theseitems are located in the console assembly and require very little operator interactionor maintenance. The console also provides storage for the measuring heads, adrawer for the optional printer, and storage in the lower cabinet.The second component is the SVGA monitor display and operator control systems.Located in the console assembly, the <strong>Visualiner</strong> is available with 19" or 14" monitors.Control and operation of the unit is done through interaction with the softwareon the remote control unit, the head keypads, or the optional console keyboard.The third part of the system consists of the measuring heads and wheel clamps.The heads attach to the wheels and contain advanced electronic sensors for measuringall wheel alignment angles. The heads and clamps are designed to be versatile,durable, and easy to use. The heads require periodic maintenance and calibrationto keep the <strong>Visualiner</strong> at peak operating condition.Thank you for purchasing the <strong>Visualiner</strong> <strong>Series</strong> Alignment system. We at John BeanCompany are confident that you will enjoy the many years of profitable service andare available to serve your equipment needs. Refer to the back page of this manualfor John Bean Company facilities worldwide or contact your local John Bean CompanyDistributor or Representative.Page 11

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TM<strong>Visualiner</strong> <strong>Series</strong>Getting Started

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IntroductionThis section is designed as a starting point for owners and operators of the <strong>Visualiner</strong> ModelV6 and V7 Aligners. The <strong>Visualiner</strong> software provides a powerful tool for service centers whooffer wheel alignment services. The setup, operation, and maintenance of the <strong>Visualiner</strong> iscovered in sections 2 - 5. The first part of this section describes what is necessary to getstarted using the Aligner. The components of the system are described, and navigationthrough the software is shown.The <strong>Visualiner</strong> requires a very specific set of computer hardware components. All thesecomponents are integrated together to optimize the speed and functionality of the software.Substitution of these items, or the addition of any other computer components to the aligner,could compromise proper operation and is not recommended. Consult John Bean CompanyTechnical Support prior to performing any changes to the hardware configuration.The <strong>Visualiner</strong> program is DOS-based, with the bulk of the program residing on a CD-ROM.Do not manipulate, change, or copy any files or system configurations unless qualified to doso. The aligner may not operate properly if unauthorized changes have been made.Thank you for purchasing the John Bean <strong>Visualiner</strong> system. We at JBC are confident thisstate of the art alignment machine will provide many years of profitable service. Should anyadditional assistance or information be required, call the following number in the USA:1-800-362-8326or1-501-450-1500John Bean Company is a registered trademark of <strong>Snap</strong>-on Incorporated.Page 15

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Getting StartedThe <strong>Visualiner</strong> offers extraordinary power and versatility.With proper setup, operation, and maintenance,the system will provide many years of profitable service.This section of the manual describes how tobegin enjoying the many features and benefits of theAligner. References are often made to other sectionsof the <strong>Visualiner</strong> Operator's Manual .Assembly and SetupInstallation and setup of a new <strong>Visualiner</strong> is besthandled by a qualified John Bean Company Representative.If unsure of who to contact, refer to theback of this manual.The aligner must be calibrated to at least one rack,lift, or other surface where wheel alignments are tobe performed.The Compact Disc that contains the alignment softwareshould be placed into the CD-ROM drive priorto software loading. Leave the software CompactDisc in the CD-ROM drive unless the on-screen instructionssay otherwise.Instructions for operational setup of the <strong>Visualiner</strong>program are covered in detail in Section 2 of thisOwner's Manual. The setups for the PC hardware andMS-DOS are preset at the factory and should not bealtered.Power ONThe power switch for the <strong>Visualiner</strong> is located on therear of the unit (see Figure 3 on Page 18). This switchturns on all of the aligner's components. Make surethe monitor's power switch and the computer's powerswitch (in lower cabinet) are left in the ON positionat all times.When the power switch is turned on, the unit initiatesthe computer bootup. The monitor flickers asthe video system is loaded. Text should appear onthe screen as bootup begins and counting numbersare shown as the memory of the unit is checked andverified. Many additional lines of computer configurationwill appear on screen and scroll up as the computercompletes the system boot sequence. Thenext screen display will be a bar graph that indicatesthe loading of the <strong>Visualiner</strong> Alignment program.Finally, after the software has loaded, the JBC LogoScreen will appear, followed by the Main Menu (Figure1) when any key is pressed, indicating the Aligneris ready for operation. This boot sequence shouldtake about two minutes. If any problems are encounteredduring the Power On bootup sequence,consult the Maintenance and Service section of thisOwner's Manual.All the software in the <strong>Visualiner</strong> <strong>Series</strong> is propertyof the respective companies who developed it. Unauthorizedcopies or distribution of these software productsis strictly prohibited by federal law.Aligner LocationEach shop is unique. Locate the aligner in a locationin the spot that provides the most conveniencefor the operator. Remember, visual contact with themonitor is necessary during most steps of a wheelalignment. Most shops position the aligner in frontof the alignment lift, offset to either the left or rightsides.Figure 1 - Main Menu ScreenPage 17

ConsoleAligner ComponentsThe console houses many of the aligner componentsincluding the power supplies, the computer system,the head interface components, and provides placesfor the display monitor, keyboard, and printer. Themeasuring heads are placed on the sides of the lowercabinet when not in use.The upper portion of the console provides a locationfor the display monitor, computer system, and keyboard.The monitor has no external adjustments. Thecomputer system is housed to the right side of themonitor. The front of the computer is accessed by adoor that swings up and can be slid back. Thecomputer has a front-mounted power switch thatcontrols power to the entire system. The computeralso contains a CD-ROM drive where the operatingsoftware is loaded, plus a floppy drive used for futureuse.The lower part of the console has a printer drawer tokeep the printer away from shop elements. Thedrawer is mounted on a slide mechanism to easeusage and paper replacement. The storage cabinetis used to store extra fanfold computer paper, and hasother pockets for storing additional items.NOTE: Be careful not to expose the aligner ormeasuring heads to water, heavy dust environments,or operations that produce metal chips.Do not block the rear of the computer or disablethe cooling fan.The main On/Off switch for the aligner is locatedbehind the computer access door on the front of thealigner. The main power cable connects to the rear ofthe unit. Next to the plug are a series of protectivefuses. In the event of a power overload, one or moreof these fuses may blow, rendering the aligner unusable.Check the fuses whenever the unit is nonoperational.The head interconnect cables plug into the back ofthe console. There are 6 female connectors -- one foreach of the 4 heads, one for the optional remotedisplay unit, and one spare. When the aligner isutilized with a rack wiring kit, all 6 connectors areused. The connectors are universal -- it does notmatter which head is plugged into any of the 6connectors.MonitorOn/Off SwitchCD/FloppyDrive AccessKeyboardRemoteControllerPrinter DrawerLower CabinetPaper StorageFigure 2. <strong>Visualiner</strong> Front ViewPage 18

Computer ConnectionsInstallation of the <strong>Visualiner</strong> includes connection ofdevices to the computer. Should there be any reasonto examine those connections, or change a componentsuch as the printer, Figure 3 illustrates thelocation on the back of the aligner for each connection.CAUTION! There are no serviceable parts insidethe computer. DO NOT attempt to open thecomputer case for any reason. Call for service ifa computer problem is suspected.Keyboard InputAC Power to Computer Console12 Volt DC Head Power SupplyCD Audio OutputCooling FanPrinter Cable ConnectionVGA Monitor Cable ConnectionHead Interface Cable115/220 Volt CPU Switch.Infrared Remote InputAudio output to Speaker115/220 Volt CRT SwitchComputer Power SupplyPrinter Power SupplyAC Input Power ConnectionMain 8 Amp Fuses12 Volt 3 Amp FuseHead Cable ConnectionsGround WireFigure 3. Rear ConnectionsWARNING ! DO NOT REMOVE THE REAR COVER UNLESS INSTRUCTED BY JOHN BEANPERSONNEL. Remove power from the aligner prior to removing cover. Call for a certifiedJohn Bean Co. technician if you are in doubt as to how to make any connection. Making aconnection incorrectly could damage the unit and void the warranty.Page 19

Measuring HeadsThe operation of the <strong>Visualiner</strong> can be controlled at any of the measuring heads. Study Figure 4 below tobecome familiar with the layout of the head keypads.Keypad FunctionsNumber Keys: Invoke soft-keyfunctions.Help: On screen assistance forany program function.Menu: Returns to the MainMenu instantlyRunout: Press this buttonduring wheel runout procedureArrow Keys: Move selectionbar and cursor controlPage Back: Returns to the lastscreen displayed.Page Forward: Advances to thenext page when there is morethan one page availableEnter: Accepts a selection andadvances program to next step.No: Rejects an operationSoft-key toggle: Selects desiredset of soft-keysFigure 4Figure 5 below shows some of the components of the <strong>Visualiner</strong> optical measuring heads.Head KeypadHead Locking KnobTrack ToeOptics ModuleLevel VialCross ToeOptics ModuleCable ReceptacleBoom TubeFigure 5 -- Head ComponentsPage 20

Wheel ClampsThe wheel clamps allow for placement of the headson a variety of vehicles. Figure 6 identifies the componentsof the wheel clamp. See page 48 of thismanual for instructions on how to attach the clampto various wheels.Notice the wheel clamps are adjustable to differentwheel sizes by moving the upper and lower brackets.The center slide bracket can be moved to anyposition prior to wheel runout compensation, allowingfor a clear line of site for the toe measurementsystem.Tightening Knoband ScrewSliding UpperBracketStub ShaftSlide TensionersCenter SlideBracketWedge GripsExtension RodsAdjustableLower BracketWheel GrabbersFigure 6Page 21

NavigationBefore we begin to explore the many features of the<strong>Visualiner</strong> let's become familiar with the basic navigationand operation of the aligner.There are several ways to control movement withinthe aligner program. All <strong>Visualiner</strong> <strong>Series</strong> models areequipped with a hand-held remote control whosevarious buttons permit full aligner function. In addition,the measuring heads on all models are fitted witha keypad with the same button layout as the remote,allowing operation from any wheel (see Page 20).Models equipped with the optional remote displayunit will also have a similar keypad. Study Figure 7carefully to become familiar with the functions of eachbutton.In addition, the optional keyboard has a "Print Screen"key. When this key is pressed the currently displayedscreen will be captured and printed. Theexception to this print screen function is the animationsequences on the CD-ROM software which cannotbe printed.Note: The numeric keypad located to the far right onthe keyboard does not function in the <strong>Visualiner</strong>software.For <strong>Visualiner</strong> <strong>Series</strong> models equipped with the optionalprinter package, an IBM-style keyboard isincluded. All aligner functions can be controlled fromthe keyboard as well as the remote and the measuringheads. The function keys located on the top rowof the keyboard are the equivalent of the remote andkeypad buttons. Refer to the diagram for identificationof the icons and their respective functions.Remote FunctionsNumber Keys: Invoke softkeyfunctions.Help: On screen assistancefor any program function.Menu: Returns to the MainMenu instantlyStar: Reserved for futuresoftware enhancementsArrow Keys: Move selectionbar and cursor controlPage Back: Returns to the lastscreen displayed.Page Forward: Advances to thenext page when there is morethan one page availableEnter: Accepts a selection andadvances program to next step.No/Cancel: Rejects or cancelsan operationSoft-key toggle: Selects desiredset of soft-keysFigure 7 -- <strong>Visualiner</strong> Remote ControlPage 22

The <strong>Visualiner</strong> <strong>Series</strong> software is "menu driven" forease of use. Most of the screens allow choices to bemade about which direction to go to access variousfunctions. Menus with choices will always have awhite selection box on the screen. When the selectionbox is positioned over a menu item using the up/down arrow keys and the Enter button is pressed, thatitem is activated.Many areas of the software contain several layers ofsub-menus to give the operator maximum control overthe aligner's functions. Upon entering a selection ona menu, there may be additional selections on thesub-menu, and so on. When moving through thenetwork of sub-menus the "Enter" button movesforward and the "Page Back" button moves backwardsone page at a time. The "Menu" button can bepressed any time to return to the aligner's Main Menuscreen shown above.The <strong>Visualiner</strong> <strong>Series</strong> software also utilizes "softkeys"to streamline operation and allow movement toadditional functions. The soft-keys are located alongthe bottom of almost every screen in the aligner.Numbered 1 - 4, they correspond to the 1 - 4 keys onthe remote and head keypad as well as the 1 - 4function keys on the optional console keyboard.Press the keys on any location and the appropriatesoft-key operation will begin.Page 23

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TM<strong>Visualiner</strong> <strong>Series</strong>Setup Guide

SetupAfter the unit has successfully powered up it is necessary to give the computer some information about theway alignments will be performed. Configuration of the <strong>Visualiner</strong> <strong>Series</strong> takes only a few minutes. Many itemsare setup by the John Bean Representative who installs the aligner and will not need to be changed. Otheritems involve the flow of the alignment program and the access to certain functions that may need to be changedin the future depending on operator preference and the alignment and diagnostic routines necessary to properlyservice vehicles.All setup items are accessed through the Setup item on the Main Menu. Upon entering the Setup Menu, therewill be a series of additional menus and sub-menus for the various setup options. Consult the User Guide portionof this manual for instructions on how to use the various functions that can be enabled during the aligner setup.Consult the menu flow chart on Page 5 to locate the path for the desired function.Here is a list of some of the things to tell the <strong>Visualiner</strong>before beginning to do alignments:-- Type of wheel alignments normally performed.-- The routine the operator is most comfortable withwhen performing an alignment.-- Which alignment rack or surface is to be utilized-- The units of measurement for toe, caster, camber,and others measurements-- Which software features are a part of the alignmentprogram sequence-- The Language for the CRT display and the optionalPrinter.To enter the Setup Menu, place the highlight boxaround Setup on the Main Menu and press the Enterbutton.Setup Menu choices are:Rack/Floor -- which one of 3 calibrated alignmentsurfaces will be utilizedSystem configuration -- setup of hardware itemssuch as heads, keyboard, printer, etc.Customize interaction -- allows the operator totailor the program sequence and options as desiredLanguage -- certain software may allow the alignerto operate in languages other than EnglishUnits of measure -- selection of units when toe,camber, caster, and other angles are displayedDate/Clock -- for resetting the aligner's internal clockHELPUse the Help function should you require further assistance on Setup procedures.The <strong>Visualiner</strong> has a unique operator help system which is designed to provideinstant access to information relative to the function being used. Use this any timeyou require further assistance by simply pressing the Help key.Page 26

SetupMenuRack/FloorSystemConfigurationCustomizeInteractionLanguageUnits ofMeasureDate / ClockRackSelectionAlignmentOrderSkip Allow edDisplaysOpt AlignFeaturesOpt AlignStylesSecurityCode WordHeads Keyboard Toe Range TurntablesPrinterSelectionPaperPrinterRunoutCustomerData EntryVehicleInspectionVehicleSpecificationCasterSw ingHead LevelSet Clock Time Format Date Format Date OrderToe Units Angle Units Linear Units ResolutionCrossValuesColorsLogoSelectionDealer PhoneNumberVolumeBrightnessShim ManfctSelectionAdv DriverComplaintSetback/VehDimensionCalibrationCheckThreshold SetForce Recalib.ScreenLanguagePrinterLanguageVehicle SpecSelectionCaster/Cam@ 0 ToeThrust LineAlign OnlySpecs SelectMethodPrintout TypeAll ReadingsPositionSetup Notes> Not all setup options are available with all software configurations.> Some setup items require a password for entry and are reserved for John Bean service personnel.> Many setup items are done once at the time of aligner installation and do not need to be changed. Othersare software, user-interface related and may be changed depending on operator preference. Here is a list ofsetup items typically found in each category:One Time, Upon InstallationHeads, Keyboard, Turntables, Printer,Skip items, Cross values, Colors, Logo,Dealer phone #, Calibration check,Specs select method, Printout type,Security code wordUser Configuration ChangesRack selection,Alignment order, Language,Units of Measure, Clock, Volume, Brightness,Shim man. select, Adv. driver complaint, Setback,Caster/Cam @ 0 toe, Thrust line only, All readings,ResolutionPage 27

Customizing The <strong>Visualiner</strong>Once the <strong>Visualiner</strong> has powered up and the MainMenu is displayed an Alignment can be performedusing the standard default settings. The followingpages will assist in the setup and customizing of yournew <strong>Visualiner</strong> <strong>Series</strong> Aligner.1. Rack / FloorThe first item on the Setup Menu is used to selectwhich of three calibrated alignment work surfaces areto be utilized. In most shops the primary alignment liftis designated as "Rack A".Select the rack type used to perform most wheelalignments. Use the up/down arrow keys and pressEnter when the choice is the one with the white boxdisplay around it. The rack choice may be changedwhenever using a different surface for performingalignments.Note: In order to perform accurate alignments, eachlift/rack surface must be properly calibrated.2. System configurationThe next item on the Setup Menu is used primarily tosetup various hardware and system options. Placethe highlight box around System configuration andpress Enter.The System Configuration Menu choices are:Heads -- selection of the various measuring headoptions offered for the <strong>Visualiner</strong> <strong>Series</strong>.Keyboard -- which language will the optional IBMtypekeyboard be used with.Toe Range -- not utilized.Turntables -- the selection for standard mechanicaltypes or special optional electronic models.Printer -- selection for the type of optional printer tobe used with the <strong>Visualiner</strong>.Page 28

2a. Heads -- choose the measuring head configurationfor the <strong>Visualiner</strong> model being set up. JohnBean currently offers only optical measuring heads.Earlier models also offered toe-line (string) heads,with the difference being the type of technology usedto measure the vehicle toe angles.Optical <strong>Visualiner</strong> models are equipped with either 4heads or 2 heads plus 2 retros. The 4 head units mayhave 6 toe sensors (beams going front/rear andacross front) or 8 sensors (beams going front/rear,across front, and across rear).When using 4 heads or 2 heads with retros, the<strong>Visualiner</strong> can perform either centerline, thrust, orcomplete 4 wheel alignments. The 2 head setup canbe used to perform front total toe settings with eitheroptical or string heads.2b. Keyboard -- the <strong>Visualiner</strong> software supportskeyboards designed for a variety of language applications.If such a keyboard is used, this is the place togo to change the configuration. Select the properkeyboard using the up/down arrow keys to scroll,then press Enter once the desired selection is checked.2c. Turntables -- from the System ConfigurationMenu, place the highlight box over "Turntables" andpress Enter. Most units will operate with standardmechanical-type turntables used on the front of thealignment lift. John Bean Company also offers ElectronicTurntables to automate some measurements.Selections are:Standard turntables -- mechanical-type utilized onmost alignment lifts and racks (may be John BeanCompany or another manufacturer).Electronic turntables -- sophisticated specializedturntables containing electronic components to addadditional capabilities.Note: Do not select Electronic turntables unless liftis so equipped. Operational problems will be createdif erroneously chosen.Page 29

2d. Printer Selection -- if equipped with theoptional Printer Package, from the System ConfigurationMenu choose "Printer selection". At this pointa Printer Menu screen appears with two setup choices:Paper type -- select the size of paper to be used inthe printer.Printer selection -- what type of printer drivers are tobe used by the program to generate printouts.2d-i. Paper Type Selection -- the <strong>Visualiner</strong> softwaresupports two different paper standards. The 11"size is the standard for the United States and NorthAmerica, while A4 paper is the standard in Europeand many other parts of the world. If incorrectly set,paper feed length and printout margins will be affected.2d-ii. Printer Selection Menu -- the <strong>Visualiner</strong>supports either generic IBM or Epson 9-pin printeremulations plus the Epson 24-pin emulation for higherresolution printing. Most commercially available dotmatrixprinters support one of these printer languages.If not, the printer will not function at all or willprint illegible information. John Bean Co. alwayssupplies a compatible printer with the optional printerkits. Select the proper printer based on the unitinstalled with the Printer Package.Page 30

2e. Software Configuration Menu -- the <strong>Visualiner</strong>CD-ROM software includes special programs designedto accommodate vehicle alignment proceduresof particular automotive manufacturers. Whenapplicable, these special routines can be enabledthrough the Software Configuration Menu:Standard options only -- the alignment routines andfeatures are the standard ones recommended by themajority of auto manufacturers.Suspension Plus program -- this option enables aspecial routine for the newest Audi and Volkswagonvehicles (1996 Audi A4, A8 and 1998 VW Passat).Renault options -- this option enables a specialroutine for Renault vehicles that includes ride heightmeasurements to generate camber specifications.3. Customize InteractionThe Customize Interaction portion of the Setup Menuallows the operator to tailor the alignment softwareprogram based on personal preferences and the needto include specialized procedures.The Customize Interaction Menu choices are:Alignment order -- alters the order in which certainscreens appear during alignments.Skip allowed -- enables the operator to skip certainitems, or disables the ability to skip these items.Displays -- changes the look of some screens,includes volume and brightness controls.Optional alignment features -- select certain alignmentroutines as in the path or on-demand.Optional alignment styles -- further selection ofroutines and other special items.Security code word -- used by John Bean Companyto upgrade future software releases, update specifications,and enable certain software options.3a. Alignment Order -- Use the up/down arrowkeys to select the Alignment function to be changedand press Enter. The instructions at the bottom of theMenu say to enter a number (1-6) to designate theorder the items appear during alignments. Use thearrow keys to scroll the number up or down or type thedesired number on the keyboard. Press Enter whensatisfied with the selection. A soft-key has beenprovided to return the <strong>Visualiner</strong> back to its factorydefault settings. Press soft-key #1 on the remote oron the keyboard to perform this function. After allselections have been made, press Enter.Note: Some items such as Runout, cannot beremoved from the alignment program. Also, someitems cannot be moved behind others.Page 31

3b. Skip Allowed -- this menu allows certainfunctions to be skipped during the alignment programsequence by pressing the "NO" button on the remote,head keypad, or keyboard. If Skip "Not Allowed" isenabled for any item, the equipment operator will notbe allowed to bypass that step -- it must be performedto allow progression of the alignment program.Note: Skipping runout, caster sweep, and head level(Surround Sensor models only) is primarily for theconvenience of John Bean Company personnel. Skippingany of these items during actual wheel alignmentsmay result in incorrect angle measurementsand customer comebacks.3c. Displays -- Choose Displays from the CustomizeInteraction Menu. The choices are:Cross values -- select whether to have Cross valuesshown on the Front and Rear Readings screensColors -- choices are standard color or monochromeLogo selection -- option which allows the choice ofmany custom logos for the Logo screen. This selectionis password protected -- for John Bean Companypersonnel only.John Bean Co. dealer phone number -- the numberfor the John Bean Company sales or servicerepresentative can be put in for display on the LogoscreenVolume/Brightness -- adjusts aligner sound volumeand screen brightness using the soft-keys #2 and #3.Test the sound using soft-key #1.3c-i. Cross Values Selection -- cross values is thedifference between the left and right readings for thecaster and camber angles. These values are useful fordiagnosing pull conditions, and on some vehicles amaximum cross value is specified. We highly recommenddisplaying the cross values on screen.Page 32

3c-ii. Colors Selection -- the choices for colordisplays are standard colors or monochrome (grayscale). The monitors offered on the <strong>Visualiner</strong> <strong>Series</strong>are VGA color so the best choice is standard.3d. Optional Alignment Features -- from here,additional setup items include:Shim manufacturer selection -- choose the brandof aftermarket rear shim utilized during the rearalignment process on many front wheel drive cars.Advanced driver complaint -- activates a built-inhelp system based on vehicle drivability symptoms.Setback/Vehicle dimensions -- choose whether tohave this feature as a step in the alignment processor on-demand when needed.Calibration check -- utilized for 8 Sensor SurroundSensor Edition models for setting pass/fail criteria.3d-i. Shim manufacturer selection -- used toselect a rear wheel alignment shim manufacturer.This enables a special program to determine thecorrect shim to use when aligning the rear wheels onmany front wheel drive vehicles. Any or all of the listedmanufacturers can be used.Note: Choosing more than one shim manufacturerwill slow down the shim calculation time. It is advisableto select one primary and one secondary shimsupplier.Page 33

3d-ii. Advanced Driver Complaint -- when placedin the "Automatic" mode, the <strong>Visualiner</strong> softwareexamines the caster, camber, SAI, and toe readingsand specifications during thealignment routine and displaysan analysis of typical driversymptoms or vehicle problems.This does add additional stepsto the alignment process. Thissame analysis can be obtainedfor any vehicle as desired by theoperator when the choice of "Byrequest only" is selected. Seepage 60 for more details.3d-iii. Setback/Vehicle Dimensions -- this setupdetermines whether the setback measurement ismade automatically by the <strong>Visualiner</strong> software as apart of the standard alignmentroutine. On 8-sensor SurroundSensor models, vehicle dimensioning(i.e. wheelbase &trackwidth) is a part of the setbackroutine. Even if these measurementsare not setup withinthe path they can be selectedduring the alignment of any vehicle.3d-iv. Calibration check -- this selection is onlypossible with 8-sensor Surround Sensor models.These units have the ability to perform automaticcalibration checks with each alignment performedand alert the operator to an outof-calibration condition. Underthe Calibration Check Menu isthe "Threshold setting" whichselects the point where a warningmessage is displayed whenthe unit moves out of calibration.The "Force recalibration .." optionrequires a password to enable.For more details see theSurround Sensor OperationSupplement included with the 8-sensor heads.Page 34

3e. Optional Alignment Styles -- additionalalignment programming setups under the CustomizeInteraction Menu. Choices are:Caster/Camber @ 0 toe -- some auto manufacturersspecify caster and camber be measured with eachwheel straight ahead (zero toe).Thrust line alignment only -- this option allows thealigner operator to only perform 4 wheel or thrust linealignments.Specification selection method -- standard orEuropean specifications.Printout type -- standard or European styles.All readings display position -- changes where inthe program the "All Readings" screen will appear.3e-i. Caster/Camber @ Zero Toe -- this optionplaces additional steps in the alignment program thatforces caster and camber to be measured on eachside with the wheel pointed straight ahead. Thisprocedure is recommended by several European automanufacturers (i.e. Mercedes Benz) as the propermethod of measuring these angles (see vehicle servicemanual). The recommended setting for thisoption for most vehicles is "Off".3e-ii. Thrust Line Alignment Only -- this item givesthe operator the ability to dictate which types of wheelalignment selections are available during the alignmentprogram. Selecting "Allow thrust or geometricalignments" allows the operator to perform 2 wheel,thrust, or 4 wheel alignments. Selecting "Allow onlythrust alignments" allows only thrust or 4 wheelalignments -- 2 wheel alignments cannot be done.The majority of vehicles today require complete 4wheel alignments in order to restore proper handlingand insure long tire life.Page 35

3e-iii. Specification selection method -- thisoption determines the format of the vehicle specificationselection. The standard format,the default, uses the vehiclemanufacturer as a startingpoint for spec selection.3e-iv. Printout type -- there are several differentprintout format styles that are available, depending onpreference dictated by certainlocations in the world. By default,the "Standard" printout typeis enabled, with optional Northernor Southern European formats.3e-v. All readings display position -- there arethree different alignment readings screens during thesoftware path -- Front, Rear,and All Readings (front & rearon the same screen). This selectionallows the operator toestablish when the All Readingsscreen will appear, eitherfirst before the front & rear meterscreens or last after the meterscreens.Page 36

4. LanguageA variety of different languagesare available for the <strong>Visualiner</strong><strong>Series</strong> CD-ROM software models.Place the highlight boxaround Language on the SetupMenu and press Enter.The Language and SpecMenu gives the following submenuselections:Screen language -- choose the language on-screentext will be displayed.Printer language -- choose the language for customerprintouts.Vehicle spec selection -- choose the vehicle specificationdatabase for the country the aligner is used.4a. Language Selection -- To change the languagedisplayed on the screen or printout, select the item onthe Language and Spec Menu. Press the up/downarrow keys until the desired language is encircled bythe highlight bar and press Enter. Notice the "scrollbar" on the right side of the screen, indicating additionalchoices are available on a second page. Usethe arrow keys or "Page Forward" key to move to pagetwo. All screens will now be in the chosen language.English is the first selection on the list, should itbecome necessary to change the unit back to thedefault setting. For Asian aligners, Chinese will bethe first language listed. On floppy software units,only two of the listed languages are available.4b. Vehicle spec selection -- the <strong>Visualiner</strong> CD-ROM software contains wheel alignment specificationsfor the vehicles from many countries and markets.This setup option allows for changing the specdatabase to suit the country where the <strong>Visualiner</strong> isoperated.Note: some automotive markets not specificallyidentified on this screen have vehicles from a varietyof sources. It may be necessary to change databasesin order to locate specifications on somevehicles.Page 37

5. Units of Measure -- there are many different unitsof measurement for wheel alignment angles anddimensions depending on local practices, vehiclemanufacturer requirements, or operator preference.Choose Units of Measure from the Setup Menu toselect the units of measure as needed. Once aprescribed unit of measure has been chosen, allreadings and specifications will be stated in thoseunits.Units of Measure Menu -- the choices are:Toe units -- specify the units in which all toe anglemeasurements will be displayed.Angle units -- specify the units in which all angularmeasurements will be displayed (caster, camber,SAI, included angle, thrust angle, etc.).Linear units -- specify the units in which all linearmeasurements will be displayed (setback, vehicledimensions, etc.)Resolution -- specify what resolution all on-screendigital displays will have5a. Toe Units Selection -- move the highlight barover the toe units best suited to the operator's requirementsand press Enter. The choices are, with examples:Degrees, Decimal -- 0.5 degreesDegrees and Minutes -- 0' 30"Inch Fractional -- 1/4"Inch Decimal -- 0.25"mm, (14" rim) -- European metric display -- 20 mmmm, (28" tire) -- US metric display -- 20 mmInput tire diameter -- prior to bringing up toe specificationsduring the alignment program, the <strong>Visualiner</strong>will ask for the actual vehicle tire diameter. The toespecs and readings will then be calculated based onthat input value.Page 38

5b. Angle Units Selection -- move the highlight barover the angle units best suited to the operator'srequirements and press Enter. The choices are, withexamples:Degrees, Decimal -- 0.5 degreesDegrees and Minutes -- 0' 30"Degrees, Fractional -- 1/2 degreeAll specifications, on screen readings, and printoutswill be in the chosen units.5c. Linear Units -- select the units for any linearbasedmeasurements during the alignment program.Choices are English "Inches" or metric "MM" millimeters.5d. Resolution Selection -- use the ResolutionMenu to choose how digital displays are to be readduring the alignment program. Choices are Normal( 0.10 degree or hundredths of a degree) or High ( 0.01degree or tenths of a degree) resolution. Regardlessof choice it won't effect the accuracy of the <strong>Visualiner</strong>.The selection will effect the way Alignment readingsare viewed. Adjustments using a 0.1 degree resolutionwill be easier to obtain than when using the 0.01degree setting. Aligning the car to within a hundredsof a degree requires a greater degree of precision toobtain exact readings.Page 39

6. Date / Clock -- The last item on the Setup Menusets the Date and Clock and the desired format fordisplaying them. The <strong>Visualiner</strong> <strong>Series</strong> contains aninternal clock, but it may be necessary to reset theclock after time zone changes or if the computer hasbeen reset for some reason. From the Setup Menu,place the highlight bar around the "Date / Clock" itemand press Enter.Date / Clock Menu -- the choices are:Set clock -- set the month, day, year, hour, andminute. Adjust the clock using soft-keys #2 [-] toadjust the time backwards and #3 [+] to advance thetime. Use the up/down arrow keys to highlight eachitem.Time format -- choose 24 hour or AM/PMDate format -- choose the desired style for the dateDate order -- choose the order in which the day,month, and year appear when the date is displayed.This completes the customizing of the <strong>Visualiner</strong> <strong>Series</strong> Aligner. Going through the Setup is an excellent wayto see how easy it is to navigate the <strong>Visualiner</strong> <strong>Series</strong>. Everything needed to operate the aligner is either onthe menu or a further explanation can be accessed with the use of the Help Key. Now that the <strong>Visualiner</strong> issetup and ready to operate, proceed to the User Guide portion of this manual to learn how to complete a wheelalignment using the many powerful and easy-to-use software features.HELPUse the Help function should you require further assistance on Setup procedures.The <strong>Visualiner</strong> has a unique operator help system which is designed to provideinstant access to information relative to the function being used. Use this any timeyou require further assistance by simply pressing the Help key.Page 40

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TM<strong>Visualiner</strong> <strong>Series</strong>Operation Instructions

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IntroductionThe <strong>Visualiner</strong> <strong>Series</strong> Aligner assists the automotivetechnician through all aspects of thewheel alignment from gathering of customerinformation, performing vehicle inspections,measuring the important wheel alignmentangles, and assisting with vehicle adjustmentsif necessary to correct any out of specificationconditions.The <strong>Visualiner</strong> <strong>Series</strong> software is "menu driven",meaning that each screen contains severaloptions or selections to choose from. In mostcases the instructions on screen will describewhat actions to take next. Follow these instructionscarefully to insure good results.The following pages outline the steps to performa complete wheel alignment. The first portiondetails the "programmed steps" to gather allnecessary alignment readings. These stepsare consistent with accepted wheel alignmentpractices in the industry. In some cases thesesteps can be eliminated or skipped in order tospeed up the gathering of alignment readings(see Setup options in section 2).The second portion describes the many featuresdesigned to assist the technician withdiagnosing and correcting any vehicle alignmentproblems. If at any time there is a questionduring the alignment process, press the Helpkey to access the operator help screens.Note: this manual covers all available softwarefeatures of the <strong>Visualiner</strong> up to CD-ROM release Version 4.1. Earlier versionsand lower levels of software may not containall the features found in this manual.Consult John Bean Technical Support ifthere are questions regarding particularfeatures.Page 45

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Steps To Performing A Quality 4 Wheel AlignmentThere are many reasons why a wheel alignment maybe performed on a vehicle such as:Accelerated or uneven tire wearPulls, wandering, or other steering orhandling problemsReplacement of worn suspension orsteering system componentsAfter collision repairsRoutine vehicle maintenanceRegardless of the reasons for alignment, it is importantthat the technician perform the steps necessaryto address and correct all problems.1. Gather information from the vehicle owner --ask about any drivability problems that may besymptoms of misalignment. Inquire if the vehicle hasbeen in a collision or has had any recent partsreplaced.2. Perform a test drive to verify owner's complaint -- try to recreate the problem. If unable to duplicate,have the vehicle owner explain further or have him/herdrive with you.3. Inspect the tires for any signs of abnormal wear -- the tires usually reflect any misalignment conditions.4. Perform a thorough inspection of suspension andsteering system components -- many misalignmentproblems are created by worn or damaged components.Replace defective parts prior to performing thealignment. Always check tire pressure and rideheight. Refer to manufacturer recommendations andtolerances when checking suspension and steeringsystems.5. Make sure the wheel alignment equipment isaccurate -- periodic maintenance of alignment equipmentis essential -- regular instrumentation calibration,a level lift surface, free moving turntables andrear slip plates, etc.6. Place vehicle on the alignment lift -- center thevehicle on the lift and turntables. Place the lift at asolid, level position.7. Choose the proper alignment type for the vehicle-- the best alignment for the majority of vehicles is a4 wheel alignment.8. Perform runout compensation -- the purpose ofperforming runout is to eliminate any measurementerrors due to the wheel and clamp mounting. Take thetime necessary to perform runout correctly.9. Measure caster, camber, and toe -- follow theprocedures on the screen carefully. Refer to Operator'sManuals for further instructions.10. Determine what needs to be done -- study themeasured angles for the front and rear prior to performingcorrections to match misalignment with anysymptoms discovered earlier. If necessary, use the<strong>Visualiner</strong>'s advanced functions to diagnose furtherproblems (such as SAI / Included Angle, Toe out onTurns, Toe Curve Change, etc.). Examine the vehicleand any reference materials to determine the proceduresfor angle corrections. Determine what itemsare needed to correct any problems (i.e. aftermarketkits, special tools, etc.).11. Make any needed angle corrections -- center thesteering wheel carefully before adjusting toe. If thefront total toe is beyond 1/2 o (1/4") in or out, firstadjust the front toe to zero. Then, use this order ofadjustment:a. Rear camberb. Rear toec. Front casterd. Front cambere. Front toeUse the many adjustment assistant features built intothe <strong>Visualiner</strong> to aid with proper angle correction.After performing any caster adjustments, re-measureusing the 20 o sweep to verify the results.12. Re-center the steering wheel and readjust fronttoe if needed -- crooked steering wheels are theleading cause of customer dissatisfaction with wheelalignments. This simple step will minimize thenumber of comebacks.13. Print the results -- the printout is useful forshowing the customer before and after results. Manyshops keep a printout on file for future reference.14. Perform a test drive to verify proper alignmentHave all the owner's drivability complaints been solved?Does the vehicle drive straight? Is the steering wheelstraight? If necessary, bring the vehicle back on thealignment lift to correct any issues.Page 47

Wheel Clamps/Measuring HeadsPrior to beginning an alignment, attach each wheel clamp/head assembly to a vehicle wheel. The heads withthe extended booms are placed on the front wheel with the booms pointing forward. Note there are several waysthe wheel clamps can be attached to accommodate various wheel configurations..Option 1This option is used on many standard stamped steel rims. Use the knife edgeas shown. Apply pressure to secure the clamp from the inside out by turningthe lock knob several turns clockwise.Option 2This option is used on many custom rims with painted or polished surfacesthat need extra care. Set the rubberized surface inside the wheel rim asshown. Apply pressure to secure the clamp from the inside out by turningthe lock knob several turns clockwise.Option 3This option is used on many standard and custom rims with no inside beadsurface. Use the adapters supplied with the wheel clamp to insert betweenthe wheel tire and the outside edge of the rim. Secure the clamp by turningthe lock knob several turns counter clockwise.Option 4This option is used on many standard and custom rims as above with lowprofile tires where a thin adapter is required between the wheels tire and rim.Use as option 3.Option 5This option is used on some standard and custom rims with no opportunityto clamp from the outside in and very narrow edges on the wheel rim. Clampfrom the inside out. Use as option 1.NOTE: Always secure the wheel clamps using the supplied safetystraps onto each wheel to insure the head does not fall off the vehicle.An optional Dual Wheel Offset Adapter is available for some pickups, motor homes and larger trucks toaccommodate the difference in track width in the rear due to the dual wheel configuration. To use this adapter,remove the head assembly from the wheel clamp shaft. Place the Offset Adapter on the clamp shaft and tightenthe locking knob. Place the head on the adapter shaft, tighten the knob, and mount the clamp using one ofthe methods above.Page 48

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel AlignmentStep 1. Main Menu -- Begin AlignmentPerforming a wheel alignment begins at the <strong>Visualiner</strong>Main Menu screen. Place the highlight boxaround "Begin Alignment" and press Enter.TIP: The fastest way to see live readings on a vehicleis by pressing soft-key #3, "Readings", on the MainMenu screen. This will proceed directly to runoutcompensation and then directly to "All Readings" anddisplay camber, toe, and thrust angle. There is novehicle or customer information when Readings isused.Step 2. Clear Aligner MenuThis menu gives the choice to start a new alignmentor continue with an alignment already in progress. If"Begin new alignment (RESET)” is selected the computermemory of the previous alignment is erasedallowing a new customer and vehicle to be setup.If "Continue current alignment" is selected, all customer,vehicle, and alignment measurements areretained and the software returns to the alignmentreadings screens.Step 3. Begin Alignment MenuThis menu is where the type of alignment is selected.The choices are:Premium 4 wheel (thrust line) -- this type ofalignment measures all angles on all 4 wheels andis preferred for most vehicles.Front (steering may not be level) -- uses 4 headsbut does not measure rear wheel or thrust angles,creating the possibility of a crooked steering wheel.Quick readings -- goes to a sub-menu for selectionof front, rear or all readings and eliminates all prealignmentsetup steps.Driver complaints -- a symptom-based troubleshootingprogram as an aid to diagnosing drivabilityproblems.Page 49

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedTIP: Even if the customer is paying for a "FrontWheel Alignment" only, go ahead and measure theangles for all four wheels. It may reveal a problem inthe rear that can be pointed out and sold, andprovides the opportunity to get a straight steeringwheel.Step 4. Customer MenuThis menu gives the choice of setting up all newinformation for a new customer or utilizing a previouslysetup customer that is stored in the aligner'sdatabase (optional feature on some models). To usethe customer database software, refer to section 5"Files -- Customer Database" of this manual. Also,the option to continue the previous alignment is givenhere.Step 5. Customer DataIf the <strong>Visualiner</strong> is equipped with the printer package(optional on some models) or the Customer Databaseoption, this screen will appear next. It allows entry ofall pertinent data about the customer and his vehicle.With the database software all this information can besaved for later recall. For the customer printout, onlythe fields in red are printed, so it is not necessary toenter the other information unless the information isto be saved in the Customer Database. Soft-keys #1and #3 are used with the database feature, while #2allows any typed information on-screen to be cleared.Once completed with this screen, press soft-key #4to continue.Not Saved:When using a <strong>Visualiner</strong> with the customer databaseoption, this message will appear when a new alignmentis selected and the current work has not beensaved. The selections are to "Save" or to "Discard".Saving will secure the information into the disk database.Pressing discard will erase all previous alignmentinformation in the system.Page 50

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedStep 6. Vehicle ManufacturerThis screen shows the vehicle manufacturers in the<strong>Visualiner</strong> specification database. Move the selectionbar up, down or sideways with the arrow directionkeys to select the manufacturer and press the “Enter”key. The vertical bar on the right indicates there areadditional choices on a second screen. Use the"Page Down" key on the keyboard or use the downarrow key on any keypad to scroll past the last entryon this screen. Selecting soft-key #1 accesses "custom"specifications setup by the technician for vehiclesnot in the database. Selecting soft-key #2allows access to "floppy stored custom" specs (optional).Soft-key #4 continues past this screen withoutany entry.TIP: To move to the manufacturer selection quicker,using the keyboard, press the first letter of thecompany name. This causes the selection bar tomove directly to the first name starting with that letter(i.e. press "H" - moves to Honda).Step 7. Vehicle YearSelect the year of manufacture using soft-keys #2and #3 to move up or down to the desired year, thenpress the Enter key. Pressing the Up or Down arrowkey on the keyboard also moves the year choice.Step 8. Vehicle ModelMove the selection bar up or down with the directionkeys to select the model of the vehicle, then pressEnter.Custom Specifications -- alignment specificationsthat have been added by the operator will reside in aspecial database. To retrieve these specifications goto the Vehicle Manufacturers selection screen andpress soft-key #1 “Custom”. A new set of customspecifications can be added to the custom databasefrom this screen and also by editing standard manufacturersspecifications.Page 51

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedStep 9. Vehicle SpecificationsThis screen displays the Year, Manufacturer, andModel of the selected vehicle with Minimum, Preferredand Maximum specifications for the front andrear wheels. Dashes in any position indicate thereare no manufacturer specifications for that wheel orangle. For angles not displayed on this screen, referto the specification book included in the literaturepackage of the <strong>Visualiner</strong>. Soft-key #2 allows thetechnician to view an illustration of the vehicle'salignment angle correction method, while #3 allowsediting of the specifications prior to beginning themeasurements.Illustrate Adjustment -- illustrations of adjustmentpossibilities can be viewed by pressing soft-key #2“Illust”. If more than one picture is available (separatecamber, caster and toe adjustments) the Enter key isused to move forward through the illustrations. Tomove back press the "Page Back" key, and to leavethe illustrations at any time use the "NO" key foundon any keypad. With CD-ROM software, soft-key #2,"Animate", will bring up a computer animated sequencethat shows movement of the parts and suspensionto better illustrate the alignment adjustment.Edit -- it is possible to modify or edit specificationsby pressing the “Edit” soft-key. A selection box willappear on the first specification value. Using theappropriate + or - soft-keys, change the value until thedesired specification is displayed. Move to any additionalvalues to be modified. After editing is complete,these specs can be saved as Custom specificationsor utilized for only the current alignment. The vehiclespecifications can be restored to original by pressingthe soft-key “Restore” if they are edited by mistake.The “Continue” soft-key will advance to the programmednext step.TIP: Creating Custom Specifications -- OEM alignmentspecifications can change or may not be optimalfor certain vehicles based on your experience.Creating a custom entry for popular vehicles will savetime when customers come back for alignment.Page 52

Performing a Wheel Alignment ... continuedStep 10. Inspection MenusThe Inspection Menu contains six choices of vehicleinspection lists. These lists allow the alignmenttechnician to perform and print the necessary prealignmentchecks. Select the appropriate list usingthe directional control keys to move the selectionbox. Press “Enter” and the list will appear. If none ofthe inspections are to be performed use soft-key #4“Continue” to advance in the program.These inspection reports are a valuable tool for alignmentspecific or non-related reporting of vehicle problemareas. These reports can be retained for shopfiles or given to the customer as a service sales toolto reinforce his comprehension of the work performed,or the work necessary before an alignment can beperformed. In many cases worn or damaged componentswill affect the quality of the wheel alignment.Pre-alignment Inspection -- as an example, toenter information about the vehicle's suspension system,use the appropriate soft-key to indicate "Check","Service" or "Replace" for each item on the list.Soft-key #4 "Blank" is used to “skip” an item if itdoesn’t exist on the vehicle. The vertical bar on theright indicates there are additional items on a secondpage. A printout of the inspection results can beobtained by pressing the “Print” soft-key. Only theinspection lists selected and completed are includedin the final inspection list printout.Tire inspection -- the tire inspection contains aseries of checks for wear or damage. Tire problemsare usually a good indicator of alignment and maintenanceproblems. Look for excessive wear or unusualwear patterns. Complete the list for each individualtire, then use the appropriate soft-key to move on tothe next tire. Advance the program at any time usingthe #4 “Continue” soft-key. Tire pressure and size canbe entered for each tire, by the console keyboard(optional).Page 53

Performing a Wheel Alignment ... continuedBrake Inspection -- the Brake Inspection listcontains a series of items to check for wear ordamage. Use the appropriate soft-key to indicate"Check", "Service" or "Replace" for each item onthe list. Soft-key #4 "Blank" is used to “skip” an itemif it doesn’t exist on the vehicle. The vertical bar on theright indicates there are additional items on a secondpage.Under Car Inspection -- an under car inspectioncan offer many opportunities for the technician tofurther his services to the customer. Mufflers, catalyticconvertors, U-joints, and transmission mountsare a few of many items under the vehicle that can beinspected and reported to the customer.Under Hood Inspection -- an additional area to beconsidered is under the hood. A thorough vehicleinspection is a service to the customer to insurereliable and safe operation, while giving the opportunityto generate additional revenues to the repairshop.Page 54

Performing a Wheel Alignment ... continuedCourtesy Inspection -- this inspection menu allowsnon-alignment and safety related items to be inspectedas a courtesy to the vehicle's owner. Someof the items included are fuses, seat belts, jacks,mirrors, etc.Page 55

1Step 11. Runout CompensationCompensating for the amount of runout of vehiclewheel assemblies is an important factor in the alignmentprocess. If not correctly determined, there willbe errors in the displayed camber and toe angles.John Bean utilizes a runout procedure that calculatesa true plane on the wheel assembly by measuringvariations in toe and camber planes during a 360 deg.rotation of the wheel.2Attach each wheel clamp/head assembly to a vehiclewheel; the heads with the extendedbooms are placed onthe front wheel with the boomspointing forward.3RunoutkeyRunout ProcedureTo perform wheel runout, raise the vehicle wheels offthe alignment rack surface using air jacks or othermethod to allow the wheels to rotate freely. Followsteps 1 through 3 carefully.After the first time the runout button is pressed a lightwill appear on the "Runout" key on the head, indicatingthe aligner is in the runout mode. As the runoutkey is pressed at position 2, the light will blink. Atposition 3 the light will blink and then go off, indicatingthe runout process is complete for that wheel. If therunout indicator light does not go out after step 3,something has gone wrong. Press the runout keyuntil the light goes out, then repeat the complete 1-2-3 runout steps for that wheel.The computer screen on the aligner will indicate thestatus of the wheel runout. Repeat these steps for allwheels.1. As indicated on the drawing above , turn thewheel until the stamped-in number "1" is showingon the wheel-clamp center slide. Hold the wheelassembly here and press the "Runout" key on thehead keypad.2. Turn the wheel until the stamped-in number "2"is showing on the wheel-clamp center slide (180deg). Hold the wheel assembly here and press the"Runout" key on the head keypad.3. Turn the wheel until the stamped-in number "3"is showing on the wheel-clamp center slide (90deg). Hold the wheel assembly here and press the"Runout" key on the head keypad.Page 56

Performing a Wheel Alignment ... continuedThe Runout Compensation screen shows each wheelof the vehicle. As runout is successfully completedeach wheel turns to a green color. If a moderateamount of wheel runout is detected, but not enough toinfluence the alignment results, a "Marginal Runout"message will appear and the wheel will turn yellow. Itis acceptable to continue at this point. If a highamount of runout is detected, an "Excessive Runout"message will appear on-screen and the wheel will turnred. This problem must be corrected prior toproceeding. Excessive runout can be caused byincorrect wheel clamp mounting, a bent clamp, a bentor loose wheel, or a problem inside the measuringhead. Once runout is completed on all wheels, lowerthe vehicle and press "Enter". On the CD-ROMsoftware version, soft-key #2 will provide visual instructionsfor the runout procedure.Here are some important notes regarding runout compensation on the <strong>Visualiner</strong> <strong>Series</strong>:> If "two heads" has been selected in the aligner Setup, only two wheels will be shown.> Runout can be completed or updated at any time and from any screen in the aligner. It is not necessaryto start over if runout needs to be taken again. Any time a wheel is removed from the vehicle, or the clampis removed from the wheel, runout compensation must be repeated on that wheel only.> The wheel clamp must remain in the straight up position (#3) at the end of the runout procedure. Do notrotate the clamp away from straight up for any reason. Be careful of many rear wheel and 4 wheel driveaxles where turning one raised wheel causes another to move.> It is not possible to "fake" runout compensation. An "Invalid!" display on the screen means a wheel hasnot been properly compensated.> Do not skip or shortcut the runout compensation process in any way. It is an important part of obtainingaccurate alignment angles.After runout compensation is completed the aligner is ready to measure the vehicle's wheel alignment angles,beginning with caster.Page 57

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedThe "Loss of Communication" icon will appear onscreenwhen a head interconnect cable is disconnectedor a head loses communication with the maincomputer. This situation can occur at any time duringthe alignment program and must be corrected prior toproceeding. Runout values are retained and accuratereadings are restored as soon as valid communicationsis established.Step 12. Measure CasterThe caster angle is measured by sweeping through a20 degree turn of the front wheels. The softwareguides the operator through the steps on-screen. Thecaster sweep screens show a graphic of the wheelswith the direction they should point, an arrow toindicate the turn direction, and a "stop light" thatchanges from green to red, with yellow in the middle,as the turning angle is reached. Always follow thearrow direction and hold the wheel steady until thewheel turns green and the screen advances.Steer Straight Ahead -- if the front wheels are notfacing straight ahead, the first step of the castersweep directs them properly.Automatic or Manual Caster sweep -- the Automaticor the Manual caster sweep mode can beselected anytime during the caster swing procedureby pressing the soft-key #1. The mode presentlyselected will be indicated in the top center of thedisplay. The Automatic mode utilizes the opticalsensors to obtain the 10 degree turning angles andautomatically progresses in the program when thisangle is obtained. The Manual mode utilizes theturntable scales to indicate the appropriate 10 degreeturn and the "Enter" button has to be pressed toprogress in the program.TIP: Most vehicles step through the automatic casterswing mode without a hitch. If a problem is experienced,try switching to the manual mode - there is nodifference in accuracy. Also, even if the aligner toesystem is out of service the 10 0 turn point can beobtained from the rack turntables.Page 58

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedTurn 10 degrees left -- after starting out with thefront wheels facing straight ahead, the screen willchange to indicate a turn to 10 degrees left. As theturning angle nears 10 degrees the "stop light" willchange from green to yellow. When the wheels reachexactly 10 degrees the "stop light" indicator willchange to red and the wheel graphic will change togreen, meaning the measurement has been taken.Turn 10 degrees right -- the screen will change toindicate a turn past straight ahead to 10 degreesright. The "stop light" will behave as above as the 10degree angle is approached. The wheel graphics willchange to green as the measurement is taken.TIP: Improving caster measurement accuracy:> Operator variations during sweep -- some commonthings are pulling/pushing the wheel differentlyand failure to reach the 10 degree mark exactly andhold steady until the measurement is taken. Some ofthese variations can be minimized by utilizing abrake pedal depressor during the caster sweep toensure the wheels do not roll or rock during the turns.In addition, utilizing the steering wheel to make theturns will take the operators hands and arms awayfrom the measurement process.> Vehicle suspension / steering variations -- if thevehicle has play or looseness in suspension and/orsteering components, this can affect the reaction andtilt of the wheel during turns.> Turntable / Rack condition -- the condition of theturntables is critical. They must be free moving andflat with all bearing in place. Also, the vehicle wheelsmust be positioned in the center of the turntables toensure flatness during the turn.Steer Straight Ahead -- after the caster angle ismeasured through sweeping the wheels, it is necessaryto return to a straight ahead position for measuringthe camber and toe angles. Follow the arrowdirection until the "stop light" indicators and thereverse colors changing of the wheels graphic indicatesthe wheels are pointing straight ahead.Page 59

Performing a Wheel Alignment ... continuedAdvanced DiagnosticsAdvanced diagnostics is a troubleshooting tool thattakes the alignment measurements, compares themto manufacturers specification, and describes potentialvehicle problems. The alignment computersamples all the readings and makes a conclusion ofa potential problem. This diagnostic screen for thefront and rear of the vehicle can be accessed bypressing soft-key #4 "Complaint" on any readingsscreen and the "Advanced diagnostics" from theDriver Complaint Menu. Press Enter to move throughthe diagnostics functions for the front and rear of thevehicle. If desired, Advanced Diagnostics can becomepart of the "alignment path" by using the properSetup options (see page 34).Bent PartsThe suspension angles SAI, Included Angle, andcamber have been used for years to diagnose bentparts. These angles were manually charted on paperwith the technician making the conclusion based onhis measurements. This technique has been incorporatedinto the <strong>Visualiner</strong> to utilize the power of thecomputer system. Angles are measured and comparedwith vehicle specifications to determine if aproblem exists. An on-screen readout informs thetechnician which components are most likely bent ordamaged. While in the "Advanced diagnostics" sectionof the Driver Complaint Menu, keep pressingEnter to view the Bent Parts display for the left and theright sides.NOTE: Operator must perform an SAI/caster swingand specifications must be entered before an evaluationcan be made. If these Advanced Diagnosticsscreens are made part of the alignment path, it isrecommended to configure the "Alignment Order" tomeasure Caster/SAI simultaneously instead of casteronly. See page 31 for details setup details.Page 60

Performing a Wheel Alignment ... continuedStep 13. Rear ReadingsAfter the caster sweep procedure is completed, theRear Readings screen appears. This screen displays,both in meter and numerical format, the anglemeasurements and information needed to determineif corrections are necessary. The display is dividedinto three rows: Camber, Toe and Thrust Angle.The columns represent the left and right side of thevehicle. The Camber and Toe meters have minimum,preferred, and maximum specifications along the top,a digital readout of live readings, and a color coding toindicate the relationship of live values to specification.Grey meters indicate no specification has beenentered for this angle. Red meters indicate the angleis beyond manufacturer's specification. Green metersindicate the live values are within the specification.Cross Value / Total Toe -- the digital readout inbetween the camber meters indicates cross values(side-to-side), the difference between left and rightreadings. This cross value is important onmany vehicles for proper handling. The digitalreadout between the left and right toe metersindicates the Rear Total Toe (the sum ofindividual toe).CamberMetersGreen MeterIn SpecsCrossValuesSpecificationsMin/Pref/MaxSoft-keys -- two sets of soft-keys are availableon the Rear and Front Readings screens. Toe MetersThese keys can be toggled by using the “ ”key.Thrust Angle#1 - “Measure” - menu for measuring additionalanglesSoft-Keys#2 - “Illust” - to assist the technician, anillustration of each angle adjustment is displayed#3 - “Adjust” - accesses menus to assist thetechnician with angle corrections#4 - “Zoom” - brings a highlighted meter to fullscreenGray MeterNo SpecsRed MeterOut of SpecDigital ReadingToggle #1 - “Print” - accesses the print and savedata menuToggle #2 - “Edit” - allows editing of specifications,customer information, and inspectionsToggle #3 - “Setup” - allows alteration of any Setupitem during the alignment processToggle #4 - “Complaint” - accesses the DriverComplaint menu for additional diagnostic helpPage 61

Performing a Wheel Alignment ... continuedRear Readings Meter Displays -- the camber, toe,and thrust angle readings are “live” and can bereferenced while making adjustments on the vehicle.As the adjustment is made, the meter needle willmove and the digital readout will change. Adjust thevehicle until the desired readings are obtained. As thereadings move from out of specification to withinspecification, the meter center color will change fromred to green. Additional adjustment assistance formany vehicles is obtained through the Adjust Menu(soft-key #3).Zoom -- for easier viewing of any individual metermove the white highlight box to the desired meter withthe arrow keys, then press Zoom. The meter willoccupy the whole screen. The zoom screen containsthe specifications and shows a cross value for referenceto the other side. While zoomed, the arrow keyswill navigate the other meter displays. Press "Unzoom"to return to the complete Rear Readings screen.After viewing the rear readings and, if necessary,making any angle corrections press "Enter" to moveto the Front Readings.Step 14. Prepare for Front ReadingsBefore front readings are displayed it is necessarythe level the steering wheel and lock it in place usingthe steering wheel holder supplied with the <strong>Visualiner</strong>.In additional, all measuring heads must beleveled and locked in place. Once these steps arecompleted press Enter to move forward.Page 62

Performing a Wheel Alignment ... continuedStep 15. Front Readings -- the look of the FrontReadings screen is similar to the rear. Measuredcaster is displayed with the top meters. Note thisreading is represented by an icon showing the casterreading to be frozen since caster is not a live reading.Camber meters are located in the middle of thescreen and toe meters are at the bottom. Camber andtoe are “live” displays which can be referenced whilemaking adjustments. The left wheel is represented onthe left meter and right wheel on the right. Whenmeasurements are within specification, the centerportion of the meter will turn green. If red is displayed,the readings are outside of specifications. Crossvalues are displayed between the caster and cambermeters, while total toe is displayed between theindividual toe meters.Soft-keys -- two sets of soft-keys are available on theRear and Front Readings screens. These keys can betoggled by using the “ ” key.SpecificationsMin/Pref/MaxCross ValueL/R DifferenceRed MeterOut of Specs#1 - “Measure” - menu for measuring additionalangles#2 - “Illust” - to assist the technician, an illustrationof each angle adjustment is displayed#3 - “Adjust” - accesses menus to assist thetechnician with angle corrections#4 - “Zoom” - brings a highlighted meter to fullscreenCaster MetersCamber MetersToggle #1 - “Print” accesses the print and savedata menuToggle #2 - “Edit” - allows editing of specifications,customer information, and inspectionsToggle #3 - “Setup” - allows alteration of anySetup item during the alignment processToggle #4 - “Complaint” - accesses the DriverComplaint menu for additional diagnostic helpGreen MeterIn SpecsTotal ToeSoftkeys 1-4Toe MetersFront Angle Adjustments -- the Camber and Toeangle values displayed on the meters are live and canbe viewed while making corrections on the vehicle.Caster is a "frozen" value. For assistance with casteradjustments, along with other functions that makecamber easier on many vehicles, press soft-key #3"Adjust". The Adjust Menu is covered in detail onpage 71.Page 63

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Performing a Wheel Alignment ... continuedAdjustment Illustrations -- illustrations of angleadjustment possibilities can be viewed by pressingthe soft-key #2 “Illust”. If more than one picture isavailable (separate camber, caster and toe adjustments)the “Enter” key can be used to page throughthe illustrations. The "Page Back" key is used tomove backwards. If an illustration for a particularangle does not appear, it is likely the vehicle has noprovision for adjustment. To return to the readingsscreen continue to page back or press the "NO" keyon the head, remote, or keyboard.The Adjustment Illustrations are a powerful tool toassist the alignment technician. In addition to thepicture, written instructions are provided plus informationon any additional parts, special tools, ormodifications that may be required.Animated Graphics (CD-ROM only) -- use soft-key#2 "Animation" to view an animated version of theadjustment procedure. This can be a further aide tounderstanding what needs to done on the vehicle tocorrect any alignment angle. Press "Enter" to returnto the illustrations or wait until the animation stopsand automatically returns you to the illustrationsdisplay.Zoom -- for a zoom image of one meter move thehighlight box to the desired meter with the arrowkeys, then press soft-key #4 "Zoom" for a close uplook. Press #4 "Unzoom" to return to the full screendisplay.TIP: When adjusting the vehicle, particularly on therear, you can increase the size of the meter to fullscreen for easier viewing by pressing softkey #4 -"Zoom". Once any meter is zoomed, you can move toother meters using the up/down and left/right arrowkeys.Page 64

Performing a Wheel Alignment ... continuedStep 16. All ReadingsThis is a summary display that will show both the rearand the front readings at the same time. If vehiclespecifications have been entered, the digital displayswill be red (out of specification) or green (withinspecification). In addition, this screen will show, ifmeasured, Included Angle, SAI, Toe Out on Turns,and Setback. Front and rear camber and toe readingsare live from this screen. This display is one of thethree "Readings" displays that are available. Thesethree displays will be in a "loop" at the end of theprogrammed alignment sequence. If the "Front Readings"are displayed the "Rear Readings" and "AllReadings" can be displayed by pressing the "Enter"key. Available soft-keys are:#1 Print -- when selected will display the print/savemenu#4 veh_dims -- this is a feature only available with the<strong>Visualiner</strong> Surround Sensor SV8 model. See thesupplemental SV8 manual for details.If measurements or adjustments have to be made,use the "Enter" key to go to either the front or the rearreadings display.The icon in Figure 9 may appear on any of thereadings screens. This icon indicates the measuringhead is not communicating with the main computer.If this icon appears, check the cable connections andrefer to the service guide section of this manual.Figure 9The icon in Figure 10 indicates a blockage of the toesignal on the optical measuring heads. Check for anyitem that may be obstructing the line of sight betweenall heads and refer to the service guide section of thismanual.This completes the Programmed Alignment procedureto obtain all basic alignment readings.Figure 10Page 65

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Measuring Other AnglesOther Measurements MenuPress soft-key #1 “Measure” on the front or rearreadings screens for additional angle and diagnosticmeasurements. The choices are Caster / SAI, Steeringangles, and Setback / Vehicle dimensions.Note: Vehicle dimensions capability is only availablewith the <strong>Visualiner</strong> Surround Sensor (SV8) modelconfiguration.Caster / SAI Menu -- choices are:Caster measurement only -- to repeat the castersweep to obtain a new caster valueCaster and SAI on turntables -- allows measurementof caster and SAI in one sweepSAI only, elevated -- measures SAI with the vehiclewheels elevatedSteering Axis Inclination (SAI) and Included Angle(IA) -- these angles are powerful tools in diagnosingbent or damaged suspension parts. A bent spindle,control arm, strut, frame mounts, or a cradle shiftproblems can be identified. SAI is measured eithervehicle weight loaded on the turntables or with thefront wheels elevated. Included Angle is not actuallyan angle defined on the vehicle -- it is a mathematicalformula. By definition, IA = SAI + CAMBER. Mostlate model vehicles have a specification for IncludedAngle, and a few for SAI. Compare the measuredvalues to spec, but also compare side-to-side (cross)differences.TIP: Cross differences for Included Angle should notexceed 1 to 1.5 degrees for most vehicles. If a highcross value is discovered, it may be creating a pullcondition. Generally, the damaged part is on the sidewith the lower IA reading.Page 66

Measuring Other AnglesMeasuring Steering Axis Inclination (SAI) andIncluded Angle -- the measurement method for SAIand Included Angle is similar to the Caster measurement.The wheels are swung through a 20 degree turnand the change in wheel tilt is measured. SAI can bemeasured either on the turntables or with the frontwheels elevated. For accurate results follow the onscreeninstructions carefully.SAI and Included Angle, ElevatedCaster, SAI, Included Angle on TurntablesSAI / IA Display -- when SAI / Included Anglemeasurement is completed the results are displayedon the All Readings screen and are available forprintout. These angles are useful for diagnosing bentor damaged parts. The <strong>Visualiner</strong> contains an AdvancedDiagnostics feature that can assist with thisdiagnosis (see page 60).Page 67

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Measuring Other AnglesSteering Angles Menu -- choices are:Toe out on turns -- used for diagnosing damagedsteering componentsMaximum turn angle -- used to measure and adjustmaximum turn on many vehiclesToe curve change -- used for diagnosis of steering andsuspension problems4 Wheel steering -- when a Honda or Mazda with 4wheel steering is selected this option outlines thesteps for proper alignmentToe Out on Turns (or Turning Radius)Toe out on turns is another diagnostic measurementthat is valuable in troubleshooting steering and handlingproblems.TOOT or Turning radius, as it is commonly called, isthe difference in the turning angle between the insideand the outside wheel.TOOT is measured using the turntable scales of thealignment lift. On many vehicles, the manufacturerspecifies the inside wheel to be turned 20 degrees.Other vehicles specify the wheel be turned to adifferent angle, usually "full lock". This is possiblewith the <strong>Visualiner</strong> by selecting "Other turn" on themenu.Note: the <strong>Visualiner</strong> vehicle database does notcontain specifications for toe out on turns. Refer to analignment specification book or the vehicle's shopmanual.The Toe Out On Turns measurement is not automatic.Using the turntable scales, identify the inside wheelturn angle, then read the outside wheel turn angle andenter the information into the computer. For bestresults follow the on-screens carefully. TOOT resultswill appear on-screen and are available for printout.TIP: Toe Out on Turns problems always indicate abent or damaged steering arm, with the problemwheel being the one on the outside of the turn.Page 68

○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○Measuring Other AnglesMaximum turn angle -- this programallows the measurement of the "fulllock" or maximum turn in each direction.It uses the turntable scales andprovides the ability to enter the resultsin the computer for viewing and printing.Consult an alignment specificationmanual or shop service manual formanufacturers procedures and specifications.Toe Curve Change -- this featureallows measurement of individual wheeltoe change as the suspension systemgoes through jounce and rebound(spring compression and expansion).An excessive amount of toe changecan cause premature tire wear. A largechange on only one side can cause"bump steer", a dangerous conditioncausing the vehicle to rapidly changedirections when bumps are encountered.While there are no specificationsfor the amount of change, acomparison of left and right wheelscan assist in diagnosing defectivesteering system components. Followthe on-screen instructions carefully.TIP: On cars with rack and pinion steering, a bumpsteer condition is usually created by worn rack mountingbushings that allow the entire rack to shift whenbumps are hit. Some GM cars (80's Camaro &Firebird) have slotted idler arm mounts to allowcorrection of toe curve change problems.4 Wheel steering -- this feature provides help forwheel alignment on Honda and Mazda with the 4WSoption. If one of these vehicles is selected duringentry of specifications, this help screen will appearfollowing the caster sweep to insure proper proceduresare followed.Page 69

Measuring Other AnglesSetback / Vehicle Dimensions -- setback occurswhen one wheel on an axle is not even with the other.Setback problems are mostly associated with vehiclesinvolved in collisions.Note: The Vehicle Dimensions feature is availableonly with the <strong>Visualiner</strong> Surround Sensor SV8 model.See the supplemental manual for instructions on thisfeature.Front SetbackSetback can be measured on eitherthe front or rear of the vehicle. Onscreeninstructions must be followedcarefully. When rear setback is measured,the measuring heads must startout on the rear of the vehicle (not thecase with SV8 model), runout compensation performed,then the heads are returned to their normalpositions and runout is repeated.The results of setback measurementsare displayed only on the All Readingsscreen and are printed during the alignmentresults printout. With the SV8models, setback is displayed on thevehicle dimensions screen which alsoshows wheelbase and track width dimensions.Setback can be displayedin inches or millimeters, selectable inthe Units of Measure setup.Page 70

Adjustment AssistantAdjustment Assistant Menu -- access this menufrom the front or rear readings screen by pressingsoft-key #3. There are numerous features designed toimprove the efficiency and effectivity of the alignmenttechnician in performing vehicle adjustments. Menuchoices are:A-Arms -- for vehicles whose caster and camberadjustments are located on the suspension A-Arm,this selection allows both angles to be correctedsimultaneouslyCaster and/or camber -- several different optionsavailable to assist with these angles, including livecasterTotal toe (drag link) -- helps with vehicles having asingle toe adjusterShim information -- many front wheel drive cars usea shim on the rear axle/spindle to adjust camber and/or toe. This program determines the proper shim touseCradle adjustment -- assist with the adjustment ofthe engine cradle on many front wheel drive carsA-Arm Adjust -- many vehicles have adjustmentprovisions for caster and camber located on thesuspension A-Arm, either upper or lower. The adjustmentsmay be made with shims, eccentric cams, orslots in the frame. Both angles are easily corrected tospecification using this screen. The first step istelling the <strong>Visualiner</strong> the location of the adjustable A-Arm and whether the corrections will be made on theturntables or elevated. Next, apply the brake pedaldepressor (important)and follow the onscreeninstructions.Adjustment pointscan be on upperor lower controlarmPage 71

Adjustment Assistant ... continuedAdjust Caster / Camber Menu -- this menucontains items to assist with angle adjustments onall types of vehicles. Choices are:Live Caster and camber -- this item can be used onthe turntables or elevated and gives live caster,camber and toe readingsCamber elevated -- usable on the front or rear, thisfunction retains the camber value after the wheels areraisedLive Caster and Camber -- after selecting onturntables or elevated, a screen very similar to thestandard Front Readings display appears. The majordifference is the caster reading - it is live instead offrozen. Caster and camber can be adjusted whileviewing this screen - for example, caster change willbe shown as a strutrod is lengthenedor shortened. Thetoe readingsshown are for reference.Upon leavingthis screen bypressing Enter, thestandard FrontReadings screen will reappear, allowing for the finaladjustment of front toe.12 34Camber Elevated -- for either the front or rearwheels, this feature allows the wheels to be elevatedwhile retaining the measuredcamber values. This allows accuratecorrection of camberwithout vehicle weight inhibitingthe adjustment process.This would be useful for tappingdown a wedge on a strutvehicle. The adjustment screenlooks very similar to the livecaster/camber screen above,with the exception of caster,which is frozen. When completedwith the adjustment, press Enter, and whenthe vehicle is lowered camber will be at specification.Pressing the "Back Page" key from the AdjustmentAssistant Menu will return the program to the front orrear readings screen.Page 72

Adjustment Assistant ... continuedTotal toe (drag link) -- the steering linkage on sometrucks has a single total toe adjuster along with a draglink adjuster to correct the steering direction andstraighten the steering wheel. This menu item willallow simple and accurate adjustments to be made.From the Adjustment Assistant menu select Totaltoe (drag link). The technician will be prompted tochoose adjust with the tie rod or the drag link byselecting soft-keys 1 or 2.Drag LinkTotal ToeAdjusterFollow the on-screen instructions. First, steer thefront wheels to equalize toe, press Enter. Next adjustthe single tie rod to specifications while observing themeter, press Enter. Then, straighten and lock thesteering wheel and adjust the drag link sleeve untilthe steering direction is straight ahead, as indicatedon the meter display.Shim Adjustment -- many front wheel drive vehiclesutilize aftermarket shims to correct rear camber and/or toe. This correction is achieved by placing the shimbetween the rear axle and the spindle. The <strong>Visualiner</strong>has several different aftermarket shim manufacturersavailable, each of which must be setup prior to useduring the alignment program (see page 33). Consultthe shim manufacturer's catalog for detail applicationinformation.When a vehicle that utilizes rear shims is accessedfrom the specification database, the technician canuse the <strong>Visualiner</strong> to determine the proper shim tocorrect a rear misalignment. From the AdjustmentAssistant Menu choose "Shim Adjustment". Thechoices are then "Shim information" and "EZ Shim",a program which features the rotating, single adjustmentshim manufactured by Specialty Products .Page 73

Adjustment Assistant ... continuedShim Information -- At this point the computer willexamine the live rear camber and toe readings,compare them to preferred specification, and calculatethe amount of change needed. It will then recommendthe shim needed to make this correction.The first screen that appears is the "Rear ShimAdjustment Summary". All shim manufacturers thathave been selected in "Setup" are shown. The initialalignment reading, specification and the neededchange will be indicated along with the part number ofthe shim. To view more information about placementof the shim, place the highlight box around thedesired manufacturer and press Enter.The displays shown here are for Shimco and AlignTech.The screens show the part number, a graphicalpresentation of proper installation orientation, andwritten instructions. After installation of the shims iscompleted press Enter, follow the instructions, andpress the "Back Page" key to move from the AdjustmentAssistant Menu to the Rear Readings screen.EZ Shim -- This program is designed by SpecialtyProducts Co. as an assistant for properly using andinstalling their EZ Shim rear camber/toe angle correctionproduct. The program automatically determineswhich one of the three colored shims is used for thevehicle, the amount of camber toe correction required,and the proper indexing of the shim. Once thecalculation is completed, a picture of the shim isdisplayed with instructions for installation. On-screeninstructions guide the operator through the steps.Page 74

Adjustment Assistant ... continuedCamber - DecreasedSAI - IncreasedIncl'd Ang - GoodCamber - IncreasedSAI - DecreasedIncl'd Ang - GoodCradle Adjust -- cradle adjustment isa growing necessity for many front wheeldrive vehicles. Many front wheel drivevehicles are designed where the enginecradle also serves as the attachmentpoint for the lower pivots of the suspensionsystem. This assembly is boltedto the sub-frame as a unit from thebottom of the vehicle. The assemblymust be properly aligned with the subframeto assure that front alignment ismaintained.Cradle Shifted TowardRight FrontA closer look at the assembly will showthat the lower control arms are bolted tothe cradle assembly. The control arm isattached to the spindle through the lowerball joint. The strut or upper pivot isattached to the upper end of the spindle and isattached to the upper body via the upper strut mountat the upper tower position to complete the suspensionsteering axis.The engine cradle can be moved side to side, changingthe camber and SAI angles. Prior to beginning acradle adjustment, examine the left and right cambervalues. If one side has excessive positive camber andthe other side excessive negative, this vehicle is acandidate for cradle adjustment.Vehicles with cradle adjustment potential include:Ford Taurus / Mercury Sable, Lincoln ContinentalGM "W" Body (Lumina, Grand Prix, Cutlass, Regal)Chrysler "LH" Body (Intrepid, Vision, Concorde, LHS)Honda Accord, Acura Intregra, Mazda 929Consult the vehicle service manual for details on howto loosen the engine cradle.The Cradle Adjust screen has a graphic of the cradlewith an arrow showing the direction of needed movement.A meter display determines exact placement.In addition, a live caster reading is shown for reference.Page 75

Adjustment Assistant ... continuedEZ Toe -- The EZ Toe software routine is a new and improvedmethod of setting front toe. The program calculates the amount oftoe change needed on each wheel. When toe is corrected on eitherwheel, the program only remembers the amount of change neededfor that wheel (similar to the Elevated Camber adjustment function),ignoring the current position of the wheel or the reaction of theopposite wheel. This allows accurate toe adjustment with thewheels pointed in any direction (within the range of toe signals)without the use of a steering wheel holder. It is even possible tocorrect toe with the wheels turned to 10 degrees left or right, whichis helpful on cars with firewall-mounted center-point rack and pinionsteering linkages. Because of the toe-change method, EZ Toeminimizes comebacks due to crooked steering wheels.EZ Toe Procedure1. Perform all alignment steps normally used to obtain alignmentreadings. Correct any misalignment in the rear as well as frontcaster and/or camber.2. Select EZ Toe from the AdjustmentAssistance Menu. Note: DONOT use the Steering Wheel Clampduring the EZ Toe procedure.3. Level the vehicle steering wheeland the measuring heads. PressEnter.4. Steer the right wheel to adjust theposition until the meter is in thegreen. Press Enter.5. The next screen shows a meter indicating the amount of toechange needed for the right wheel.6. Adjust the right tie rod until the meter needle is in the green.Press Enter after completion.7. Follow the same procedures forthe left wheel.8. Press Enter once the left toeadjustment is made.9. Return to the Front Readingsscreen and recheck toe and steeringwheel position.Page 76

Other Soft-Key FeaturesDriver Complaints Menu -- this menu is accessedby toggling to the second set of soft-keys on eitherthe front or rear readings screens and pressing softkey#4.It contains a series of screens designed toassist the technician with diagnosing specificdrivability concerns. With the exception of "Advanceddiagnostic", a series of questions about the vehicle'sproblems or symptoms is presented. As the technicianfollows the steps, suggestions are made onprobable causes. The following selections are available:Advanced diagnosticsPullUnlevel steeringVibrationTreadwearAdvanced diagnostics -- this choice brings up aroutine that compares the measured angle readingsto specification. If out of specification, the programwill identify probable results due to misalignmentand, if SAI and Included Angle have been measured,may identify possible bent parts. See page 52 foradditional details.Pull -- the program will ask a series of questionsregarding the vehicle pull. Select the most appropriateanswer to move to the next test. The screen willagain ask for the most correct answer. Suggestionswill be made throughout the test to attempt to identifythe problem.Page 77

Other Soft-Key FeaturesUnlevel Steering -- the program will ask a seriesof questions regarding the unlevel steering wheel.Select the most appropriate answer to move to thenext test. The screen will again ask for the mostcorrect answer. Suggestions will be made throughoutthe test to attempt to identify the problem.Vibration diagnosticsThis diagnostic segment assists in locating andcorrecting vehicle vibration problems. The methodused attempts to isolate the cause of the vibration toone of three broad categories: Brakes, Engine andDrive Train.Page 78

Other Soft-Key FeaturesTreadwear -- there are many reasons that tireswear unevenly and wear out prematurely. Becausethe effects of having more than one problem can makeit difficult to exactly pinpoint the problem, this guidewill lead you through lists of possible causes. Use theup and down arrow keys and the "Enter" key to selectthe most applicable categories or answers.Printer Menu -- use toggle soft-key #1 "Print" oneither the Front or Rear readings display to go to thePrinter Menu. The options are:Print alignment results -- prints only measuredalignment angles with specificationsPrint results (no specs) -- prints all measured alignmentangles without specificationsPrint inspection list -- prints only inspection liststhat have been filled out - no alignment angle resultsPrint all -- prints everything - alignment angles,specifications, inspection reportsSave current alignment -- usable only with optionalCustomer Database feature. Saving the alignmentfrom this menu saves all alignment information to acomputer disk. For more details, see section 5, Files.This completes the instructions on how to use the <strong>Visualiner</strong> software to perform a wheel alignment anddiagnose alignment related drivability problems. Keep this manual readily available as a reference whenquestions are encountered. For additional assistance, contact the local John Bean Company Representative,or contact one of the John Bean Company locations worldwide using the information on the back page of thismanual.Page 79

Glossary of Alignment Terms* Ackerman Principle: An alignment principle based onvehicle tread width and wheelbase upon which turningangle is computed.* Active Suspension: A suspension system in which hydraulicactuators add force to the suspension system to allowcompression (Jounce) and extension (Rebound).* Alignment: The process of measuring and positioning allwheels attached to a common chassis.* Angle: Two intersecting lines that are not parallel.* Arc: Any part of a circle or a curved line.* Axial Play: Vertical movement of the wheel and tire assemblywhen inspecting a ball-joint.* Balance: This term is used to describe having equal weightdistribution about the circumference of a wheel and tireassembly.* Ball-Joint.: A chassis to knuckle connector consisting of aball and a socket. This configuration allows for simultaneousangular and rotating motion.* Bead: Steel wire forming an anchor for individual plies andrim attachment of a tire.* Bellows: a Rubber type seal which is folded to allow for atelescopic action. Normally referred to as a bellows boot.* Bias Belted: A tire construction type with overlapping pliesat 90 degrees with additional belts formed around thecircumference of the tire.* Bias Ply: The same type of construction is used on thisdesign as a bias belted, but without the reinforcement belt.* Body Roll: The leaning of the vehicle body while cornering.* Braking Control: Vehicle stability related to the reactionunder all stopping conditions.* Bump Steer: A directional change in steering caused byroad irregularities. As the suspension moves throughjounce and rebound, changes in alignment at the front orrear wheels may alter the vehicle’s directed path.* Bushing: A component made of metal or rubber-typematerial, used to isolate interconnected moving parts.* Cam Bolt: A bolt and eccentric assembly which whenrotated will force components to change a position.* Camber: The inward or outward tilt of the wheel at the topand as viewed from the front.* Camber Roll: A change in camber brought about bysuspension changes while cornering.* Caster: The forward or rearward tilt of the steering axis atthe top and as viewed from the side.* Center Bolt: A bolt that provides centering and attachmentof an axle and spring assembly.* Centerline Steering: A centered steering wheel while thevehicle is traveling in a straight ahead course.* Chassis: All major assemblies on a vehicle includingsuspension, steering, drivetrain and frame; everything exceptthe body.* Circumference: The total distance around a circle.* Coil Spring: Spring steel wire formed in the shape of a coil.* Compliance: The ability of an object to yield elasticallywhen a force is applied.* Concentric: Two or more components sharing a commoncenter.* Conicity: The cone shape that a tire takes through itsnormal life when inflated and loaded.* Contact Area: The total amount of tread surface thatcontacts the road.* Control Arm: An arm that is used to attach a spindle or axleto the chassis.* Cornering: The ease at which the vehicle travels a curvedpath.* Cradle: The framework of a front wheel drive vehicle thatprovides the engine mounts as well as front suspensionpivot points for many vehicles.* Curb Weight: The overall weight of a vehicle less passengers,luggage, or load.* Degree: A unit of measurement to describe an angle.* Dial Indicator: An instrument used to measure and displaylinear displacement. Measurement is displayed on a dialface and the scale is commonly graduated in thousandths.* Directional Stability: The tendency of a vehicle to maintaina directed path.* Drag Link: A tube or rod used for interconnection betweena pitman arm and tie-rod assemblies.* Dry Park Check: Inspection of chassis and steering partswith the vehicle at normal ride height. Not in the raisedposition.* Dynamic Balance: This normally refers to the balancecondition of a wheel and tire assembly in motion.* Eccentric: See cam bolt.* Feather Edge Wear Pattern: An abnormal tread wearpattern whereby one side of an individual tread rib is wornmore than the other.* Flow Control Valve: Regulates flow output from the powersteering pump. This valve is necessary because of thevariations in engine RPM and a need for consistent steeringability in all ranges from idle to highway speeds.* Foot Pound: A unit of measurement used to describetorque force.* Four Wheel Steering: The ability of the rear wheels to aidin steering a vehicle for improved handling and drivingcharacteristics.* Frame Angle: Used to describe a non-level frame.* Friction Ball Joint: Outer suspension pivot that does notsupport the weight of the vehicle.* Front Steer Rack and Pinion: Steering system located infront of spindle centerline.* Geometric Centerline: A line drawn between the midpointof the front axle and the midpoint of the rear axle.* Horizontal: Parallel or level with the plane of the horizon.* Hub: The assembly that houses the bearings about whichthe wheel and tire assembly rotates.* Hydraulic Pump: A power driven device generating constantvolume and pressure.* Idler Arm: An arm and lever assembly used to support andmaintain a parallel position with a conventional steeringsystem.* Included Angle: The sum of the angles camber and SAI.* Independent Suspension: A suspension system thatprovides an isolated mounting for each wheel to the chassis.Page 81

Glossary of Alignment Terms* Individual Toe: The angle formed by a horizontal line drawnthrough the plane of one wheel versus a centerline.* Integral Power Assist: A power assist system where thecontrol valve and all major hydraulic components are selfcontained.* Intersect: The crossing point of two lines.* Jounce Travel: A suspension moving up through its travel.* Kinetic Balance: The balance condition of a rotating wheelrelated to force generated in a vertical plane.* King-Pin: A pin used to attach a spindle to an axle.* Lateral Run-Out: Side-to-side movement with a rotatingwheel or tire.* Lead: A slight tendency for a vehicle to lead away from itsdirected course.* Linkage: A series of rods or levers used to transmit motionor force.* Load Carrying Ball Joint: Outer suspension pivot thatsupports the weight of the vehicle.* Load Range: A system used to describe the service orweight limitations of a tire.* MacPherson Strut: A suspension design where spindle,shock, and spring are all one assembly.* Memory Steer: A condition where the wheels, rather thanreturning to straight ahead, tend to remember and seek aprevious position.* Millimeter: A unit of linear measurement. One millimeter isequivalent to 0.039 inches.* Minute: A unit of measurement used to describe an angle.One minute is equivalent to 1/60th of one degree.* Non-Integral Power Assist: A power assist system wherethe control valve and all major hydraulic components are notself-contained.* Offset: The lateral displacement of a wheel or axle inrespect to a centerline.* Oscillate: A motion in two directions and at a specificfrequency.* Out-of-Round: A wheel and tire irregularity in which one orboth are not concentric with its axis of rotation.* Overinflation: Inflation pressure beyond what is recommended.* Oversteer: A characteristic in which a vehicle has a tendencyto turn sharper than the driver intends.* Parallelogram Steering Linkage: A steering linkage designwhere if all pivot points are connected by lines, theselines would be parallel.* Passive Suspension: A suspension system which usessprings along with shock absorbers to allow compression(Jounce) and extension (Rebound).* Perpendicular: Being at right angles.* Pitman Arm: A steering component that provides interconnectionbetween the steering gear sector shaft and thesteering linkage.* Ply Rating: A method of rating tire strength; not necessarilyindicative of the actual number of plies used.* Power steering: A steering system which incorporateshydraulics to assist in the steering of the wheels.* Pre-load: A predetermined amount of load or force appliedduring assembly to prevent unwanted play during actualoperation.* Pressure Relief Valve: Prevents power steering fluidpressure buildup beyond a specified point. When fluid is atthe maximum desired pressure the excess is returned to thepump reservoir.* Pull: The tendency for a vehicle to steer away from itsdirected course.* Rack and Pinion Steering Gear: A steering system designthat utilizes a pinion gear meshed with a rack gear totransmit steering forces to the spindles.* Radial Play: Any lateral movement of the wheel and tireassembly when inspecting a ball-joint or king-pin.* Radial Ply Tire: A tire construction type with alternating plies90 degrees to the tire bead.* Radius: The distance from the center to the outer edge ofa circle.* Rag Joint: A type of U joint constructed from a rubberizedfabric type material.* Rear Steer Rack and Pinion: Steering system located infront of spindle centerline.* Rebound: A suspension moving down through its travel.* Recirculating Ball Steering Gear: A steering gear designthat is made up of a worm shaft, ball nut, and two recirculatingball circuits.* Returnability: The tendency of the front wheels to returnback to a straight ahead position.* Road Crown: The slope of a road from its center.* Road Feel: Necessary feedback transmitted from the roadsurface up to the steering wheel.* Road Isolation: The ability of a vehicle to better separateroad irregularities from the driver and passengers.* Road Shock: An excessive amount of force transmittedfrom the road surface up to the steering wheel.* Scrub Radius: The radius formed between wheel centerlineand steering axis projected load points at the road surface.* Setback: The angle formed between a centerline and a lineperpendicular to the front axle.* Shim: Thin material of fiber or metallic makeup used to takeup clearance between two parts.* Shimmy: A violent shake or oscillation of the front wheelstransmitted up to the steering wheel.* Shock Absorber: A suspension component used to dampenspring oscillation.* Solid Axle Suspension: A suspension system consistingof one steel or aluminum I-beam extended the width of thevehicle.* Short Arm Long Arm (SALA): An independent suspensiondesign incorporating unequal length control arm.* Spindle: A component on which a wheel and tire assemblyis mounted and rotates.* Stability: The tendency of a vehicle to maintain a directedcourse.* Stabilizer Bar: A steel bar used to minimize body roll.* Steering Arms: A steering component which providesinterconnection between the outer tie-rod and spindle.* Steering Axis Inclination: The angle formed by an imaginaryline drawn through the steering axis versus vertical. Viewedfrom the front.Page 82

Glossary of Alignment Terms* Steering Gear: A mechanical device used to convert therotary motion at the steering wheel to a lateral motion.* Steering Geometry: See Alignment.* Steering Knuckle: A forged assembly which typically includes:the spindle, steering arm and steering axis pivotpoints.* Steering Shaft: A tube or rod which interconnects thesteering wheel to the steering gear.* Steering Wheel Play: Any abnormal play or movement thatdoes not result in movement at the front wheels.* Strut: Any support used between two parts.* Suspension: An assembly used to support weight, absorband dampen shock, help maintain tire contact, and properwheel to chassis relationship.* Suspension Height (Ride Height): The specified distancebetween one or more points on a vehicle to the road surface.* Thrust Angle: The angle formed by thrustline and geometriccenterline.* Thrustline: Average rear toe added together and divided bytwo. The direction the rear rolls.* Tie Rod Assembly: The outer most assemblies on aparallelogram steering linkage. These assemblies areattached to the drag link and steering arms.* Tie Rod End: The ball and socket assembly of a tie rod.* Tie Rod Sleeve: A threaded tube that provides connectionand adjustment of a tie rod assembly.* Tire Force Variation (Radial Force Variation): A tire irregularityin which there is a difference in radial stiffness aboutthe circumference of the tire.* Tire Wear Pattern: The design developed on the treadsurface from abnormal wear.* Toe: The comparison of a horizontal line drawn throughboth wheels of the same axle.* Turning Angle: The difference in the turning angle of thefront wheels in a turn.* Torsion Bar: A spring steel bar used in place of a coil spring.Suspension is provided through its resistance to a twistingor torque effort.* Torque Steer: The effect that acceleration or decelerationhas on the steering of the front wheels.* Tracking: The interrelated paths taken by the front and rearwheels.* Treadwidth: The dimension as measured between thecenterlines of the wheels on the same axle.* Treadwear Indicators: Ridges molded between the ribs ofthe tread that visibly indicate a worn tire.* Underinflation: Air pressure below that which is specified.* Understeer: A characteristic in which a vehicle has atendency to turn less than the driver intends.* Unit Body (Uni-Body): A design that incorporates both bodyand frame as a unit.* Vertical: Being exactly upright or plumb.* Vibration: To constantly oscillate at a specific frequency.* Waddle: The lateral movement of a vehicle usually causedby some type of tire or wheel imperfection.* Wander: The tendency of a vehicle to drift to either side ofits directed course.* Wheel Base: The dimension as measured between thecenter of the front and rear axles.Page 83

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TM<strong>Visualiner</strong> <strong>Series</strong>Files Menu andCustomer Database

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Files MenuThe Files selection of the Main Menu allows accessto the Customer Database option and other <strong>Visualiner</strong>functions. Place the highlight box around Files andpress Enter.Files Menu -- from the Files Menu choices are:Customer files -- accesses Customer Databasefunctions such as view or print records and selectionof storage drivesSpecial vehicle specifications -- allows the setupof external specification databasesStore name -- enter the store information to beincluded on all printoutsDemo program -- for John Bean Company personnelonlyMitchell -- allows access to Mitchell On-Demand(optional), a CD-ROM based auto repair shop manualsystemEZ Shim -- accesses a program designed by SpecialtyProducts Co. to determine the proper installationof their EZ Shim productCustomer DatabaseCustomer Database is a <strong>Visualiner</strong> feature (standardon some models, not available on some , optional onothers) that allows the aligner user to permanentlystore information about the customer, his vehicle, andthe results of the wheel alignment service. A "database"is a collection of information to be sorted andretrieved as needed for analysis. Available informationincludes the car owner's last name, address,phone number; the vehicle make/model/year, VINnumber, and mileage; plus the date of service alongwith before and after alignment readings. This informationis stored on a computer disk drive for laterretrieval. Once retrieved, the information can be reviewedand can become the starting point for a newalignment.Prior to saving the alignments, it is necessary tosetup the system and learn the steps to store andretrieve data during an alignment.Page 87

Customer Files MenuFrom the Files Menu, select "Customer Files".Choices are:View customer records -- allows sorting and viewingof customer database recordsPrint customer records -- this selection causes amemory dump of all records sorted by last name tothe printer. Only name and address are sent to theprinter.Select database disk drive -- specifies the drive inthe computer where customer records will be storedBackup database to floppy -- if records are storedon the computer's hard drive, this allows a backup tobe done as a data security measureRestore database from floppy -- any backup datafrom a floppy disk can be placed onto the hard driveSelect "View Customer Records" from the customerfiles menu. A blank data sheet will appear. Move theselector up or down the screen using the arrow keysto sort on a variety of topics. A search could be on lastname, phone number, or license plate number. At thedesired topic, type in the information to search for.Press Enter and the computer will sort by that datafield and bring up any available records. Pressing thesoft-key #1 "Next" goes to the next record in thedatabase, pressing soft-key #2 "Last" goes back onerecord. When viewing customer records under theFiles Menu, before and after alignment readingscannot be viewed.The process described above is also utilized whendoing a wheel alignment. When the Customer Datascreen appears, press soft-key #1 to open up a blanksheet to search for the desired records. This processis described in detail on page 90.Page 88

Selecting the Disk Drive -- to determine which diskdrive the computer will refer to when writing or retrievingdata, choose "Select database disk drive" fromthe Customer Files Menu. The selections are A, B,or C. Disk drives A and B are Floppy drives. These aredisks which can be interchanged between machinesand computers. The "C" drive is a "Hard Disk Drive"permanently mounted inside the computer. The HardDrive contains much more storage capacity than afloppy disk. Select the appropriate drive letter for thecomputer configuration of the <strong>Visualiner</strong>. If in doubt,contact a John Bean Representative.Backup Database -- the computer system will allowthe customer data to be stored onto a floppy disk drivefor safe keeping or for use at another location. Informationwhich has been backed-up onto the floppy canbe reentered back into the computer. To backup thedatabase simply select "Backup database to Floppy"from the Customer Files Menu. The computer willthen ask you to insert a floppy disk into the drive slotand press Enter. The computer now takes over andcopies all the internal files to the floppy for storage.After backup, the computer will ask if the internal fileis to be erased to make room for more data. If "Yes"is selected all internal data will be erased! Selecting"No" will allow more data to be added.NOTE: Any existing customer files on the floppy willbe overwritten. If additional diskettes are required,contact your John Bean Company representative orrequest a pre-formatted 3.5" 1.44 MB diskette from alocal computer supplier.Data Retrieval, Restore -- if data is to be restoredto the internal hard drive, select "Restore from Floppy"at the Customer Files Menu. The screen asks you toinsert the floppy which contains the desired informationinto the floppy disk drive slot and press enter.The stored information is then read into the computerfor use. Please note that when the data is read intothe computer the existing file will be overwritten.Make sure that the data on the disk is that which isdesired on the computer.Page 89

Using Database During an AlignmentAfter choosing Begin Alignment the Customer Menuwill appear. If the <strong>Visualiner</strong> is equipped with theCustomer Database feature, select "New customer"to add a new record. To find an existing record select"Find customer data". If the <strong>Visualiner</strong> does not havethe database option, a message stating "This Featurenot Activated" will appear.Adding a New Customer Record -- when "Newcustomer" is selected, a blank Customer Data pagewill appear. Using the keyboard, type in all pertinentinformation about the customer and his vehicle in thefields provided. Once completed, there are two options:soft-key #3 "Save" will save only the customerinformation that is on the screen or, if inspection andalignment data is desired to be saved, press soft-key#4 to continue. The opportunity to save all informationwill come at the completion of all alignment procedures.Finding a Customer Record -- when "Find customerdata" is selected (or soft-key #1 on the CustomerData screen), a blank data screen appears with a darkbox (white cursor in it) in the First Name field. Thisbox is the search criteria selector. Using the up/downarrow keys, choose the desired field to search for thecustomer record (i.e. last name, plate #, etc.). In thefield, type the customer information and press Enter.Any information in the <strong>Visualiner</strong> database that correspondsto the search criteria will appear. If there ismore than one record for that criteria (i.e. two peoplewith same last name) press soft-key #1 "Next" or tomove backwards in the database press soft-key #2"Last". Notice the complete customer informationincluding the date of service.To continue reviewing all information associated withthis customer record, press soft-key #4, "Accept".Page 90

Vehicle Specification History -- the next screenthat appears shows the specifications from the storedalignment. This eliminates the need to reenter specifications,even if they were "Custom" specs. Thevehicle adjustments can be illustrated by pressingsoft-key #2. Press soft-key #4 to continue.Inspection Menu History -- if any vehicle inspectionswere performed and entered into the <strong>Visualiner</strong>database they can be recalled from this menu. Highlightthe desired area to examine the results. Anyitems that were checked, serviced, or recommendedfor replacement during this previous alignment servicewill be shown. Press soft-key #4 to continue tothe alignment readings review.All Readings History -- this screen allows a reviewof the alignment readings as stored in the data record.Only the "All Readings" screen can be viewed (nometer displays). To view the initial alignment readings,press soft-key #2 "Initial" and press soft-key #3"Final" to see the ending results. The displayedvalues will be green or red indicating their statusversus manufacturers specification. Gray readingsindicate there was no specification for that angle. Thishistorical review can be printed by pressing soft-key#1 "Print".This completes the review of all information stored ina customer data record. To perform a new alignmentusing this customer and vehicle information presssoft-key #4 "Align". All customer information will beretained to streamline the alignment process.Page 91

Saving Complete AlignmentsAs noted on page 90, after entering new customerdata, pressing the "Save" softkey will save only thetyped information. If all information about the alignment,including inspections and alignment readings,is to be saved, go to the "Print" softkey on either theFront or Rear Readings screen to enter the PrinterMenu. The final selection is "Save current alignment".After this is highlighted, press Enter. After approximately5 seconds a beep will be heard indicating thealignment has been saved. This alignment is nowstored in the database for future reference.Page 92

Other Files Menu SelectionsVehicle Specifications -- many businesses now aregathering specific specifications for their fleet contractsor older vintage type vehicles. As the popularityof custom alignments rises, so does the need forretrieval of these specs to avoid needless reentry. TheJohn Bean <strong>Visualiner</strong> has a spec database optionwhich allows the technician the option of readingspecs from a floppy disk. Those specs on floppiescan be shared from one unit to another or even fromone site to another. The selection of Vehicle Specificationsfrom the Files Menu will enable the aligner tochoose the location of externally available disks.Store Name -- the Store Name selection prompts ascreen which allows the user to enter his businessname and address to be printed on the resultsprintout.Demo -- this is a tool used by John Bean CompanySales and Service personnel and is not accessible tothe user. It simulates an wheel alignment withoutusing measuring heads and a vehicle.Mitchell -- John Bean Company USA is a reseller ofa product called On-Demand, which is a CD-ROMbased shop manual system produced By MitchellInternational. If the <strong>Visualiner</strong> is equipped withMitchell On-Demand DOS version, it is accessedhere. Please note that the DOS version is no longeroffered for sale. The Windows version is available, butis not accessed from this menu. Consult with yourJohn Bean Representative about Mitchell productofferings available on various models.EZ Shim -- this choice is a manual entry spot for theEZ Shim program by Specialty Products Co. Whenstarted under the Files Menu it is necessary tomanually enter all alignment and specification data.The best place to use the EZ Shim program is duringan alignment by choosing the Adjustment Assistantfunctions (see page 76).Page 93

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TM<strong>Visualiner</strong> <strong>Series</strong>Maintenance andService

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Maintaining the <strong>Visualiner</strong> <strong>Series</strong> AlignerMaintenance of the <strong>Visualiner</strong> is easy and in most cases can be performed by the operator of themachine. A daily cleaning with a mild ammoniated cleaner will maintain the exterior. Using a siliconbased spray on the head keypads will keep them soft and pliable giving you years of use. This willhelp preserve the professional appearance desired in today's automotive shop.Periodic calibration of the measuring heads insures alignments are done with accuracy and confidence.Using the optional Customer Calibration Kit, John Bean makes basic calibration a simpleprocess allowing the equipment operator to quickly perform the steps whenever necessary. Thefollowing pages assist with use of this software and the calibration of the unit. When calibrationsoftware is not installed the unit will prompt entry of a "Security Code" for use only by an authorizedJohn Bean Company Service Technician. During the head calibration, if any of the sensorshas failed or moved beyond acceptable limits the software will flag the situation and recommendservice by a qualified John Bean Company Representative.In the back of this guide is a troubleshooting guide designed to assist you should a problem occur.Refer to this guide should the unit fail to operate normally.To access all equipment maintenance functions, use the arrow keys to place the highlight box over"Maintain Aligner" and press Enter.Page 97

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Maintain Aligner MenuThis menu is the hub of all <strong>Visualiner</strong> service andmaintenance activities. Choices are:Calibrate -- the software that enables the measuringheads to be calibratedMeasurement data display -- primarily for JohnBean Company service personnel, this allows accessto measuring sensor direct outputAligner diagnostics -- a series of functions for JohnBean Company service personnelPreventative maintenance -- a software featurethat guides the equipment operator through recommendedperiodic aligner maintenanceAlignment Counter -- provides a count of the numberof alignments performed by the <strong>Visualiner</strong> sinceinitial installation and since the last serviceHead voltages -- used only on the cordless versionof the <strong>Visualiner</strong> measuring headsCustomer Calibration (with optional kit)Step 1. Calibrate Aligner -- select this item fromthe Maintain Aligner Menu and press Enter to accessthe calibration menus. If the <strong>Visualiner</strong> is equippedwith the optional Preventative Maintenance software,a technician identification screen appears. Any nameor ID number can be entered for later verification of theperson performing the calibration.Step 2. Calibration Menu -- select which set ofmeasuring head sensors are to be calibrated. Choicesare:Camber, SAI, and cross toe -- camber sensors arein all heads, while SAI and cross toe sensors are onlyin the front heads on 6 sensor systems and in the rearheads of 8 sensor systems. Cross toe measures thewheel angles across the front or back of the vehicleTrack toe -- each head has a toe system thatmeasures angles from the front to rear (or vice versa)of the vehicleCalibration factors -- shows a chart of the currentfactors that are stored in memoryClear calibration factors -- resets all factors to zeroPage 99

Customer Calibration ... continuedStep 3. Camber, SAI, and Cross Toe CalibrationA. Select whether the front or rear heads are to becalibrated. Press Enter.B. The screen will prompt to identify which rack is tobe calibrated. Up to 3 alignment surfaces can beutilized with the <strong>Visualiner</strong> <strong>Series</strong>, and each must becalibrated independently. In most shops, Rack A isthe primary alignment surface. Press Enter. Followall on-screen instructions carefully.C. The Customer Calibration Kit includes a calibrationbar, approximately 6 ft. (2.5m) long and twostands that sit on the alignment rack surface. Whenperforming calibration of the front heads, place thestand on the turntables. When calibrating the rearheads, place the stands on the rear of the rack.Left Front Head and numbered side ofcalibration bar.Figure 1. Calibration bar and standsset up on turntables . (Rear View)The bar is placed in the notches ofthe stands as shown in Figure 1.Make sure the numbered end of thebar (1, 2, 3) is on the left side.Remove the heads from the wheelclamps and mount them on the endsof the calibration bar as shown.D. The next step is to perform runout compensationof the calibration bar. This is done by rotating the baruntil the #1 position is at 12:00, as shown by the flipindicator on the left stand.At the #1 position, press the"Runout" button on the left headonly (Figure 2). It is not necessaryto take runout on the righthead. The light on the runout buttonwill blink. Next rotate the baruntil position #2 is at 12:00, andpress the runout button on the lefthead. Repeat for position #3.E. After runout is completed thescreen will prompt to level andlock the heads. Carefully performthis step using the levels on theheads, then press Enter.Runout ButtonFigure 2. LeftHead KeypadPage 100

Customer Calibration ... continuedF. Calibration Check / Recalibration -- After completingthe runout and level/lock procedure, a screenappears to verify calibration. The screen at the righthas three columns. The first column describes thecondition of the aligner prior to calibration. The nextcolumn is used to display the most recent calibration.The last column shows the total amount of changebetween calibrations. Should a factor exceed theusable limit, a warning will be displayed which indicatesa possible problem and will recommend that aservice technician be called. Pressing soft-key #4"Reject" will cancel the calibration procedure. Pressing#1 "Accept" will use the new calibration factors toperform alignments. Refer to the troubleshootingportion of this guide should the unit fail to workcorrectly. Use the Calibration Factors Menu to seethe results of the calibration. The <strong>Visualiner</strong> will usethese calibration factors to perform alignments. Simplyput, this becomes the unit's "0" reference.G. The next screen to appear is "Calibration Notes".The reason the calibration was performed is enteredhere for future reference. This information becomes apart of the calibration history that is retained by thecomputer's memory. Select the most logical entryand press Enter.This completes the calibration procedure for camber,SAI, and cross toe.Step 4. Track Toe Calibration -- track toe is usedto establish the vehicle's rear toe, geometric centerline, and thrust line. Track toe calibration must bedone on a vehicle using the special Track Toe Fixturethat is part of the Customer Calibration Kit. Place allhead/clamp assemblies on the vehicle in preparationfor these steps. Each head must be done independently.The head to be calibrated must reside on afront wheel with the track toe system facing the rear.A. Select Track Toe from the Calibration Menu.Follow the on screen instructions which assist in thecalibration step by step.Page 101

Customer Calibration ... continuedB. Choose the head to be calibrated. The head to becalibrated must be mounted to a front wheel in orderto steer when directed.C. Choose the companion head to be used on the rearwheel to act as a track toe signal receiver.Track Toe Fixture Setup -- this fixture is includedwith the Customer Calibration Kit. The kit includesthe Track Toe Fixture (L-shaped aluminum piece witha stub shaft), 2 standard head locking knobs, and onelocking knob with a longer threaded section. The twostandard locking knobs are placed in the threadedholes on the top, in both ends of the fixture. Removethe head to be calibrated from the wheel clamp.Mount the track toe fixture onto the wheel clamp shaftwith the larger end facing the wheel. Use the includedknob to snug the fixture to the clamp shaft.D. Remove the tightening knob from the head to becalibrated and place the head on the shaft of the TrackToe Fixture. Using the long screw locking knob goingdown through the top of the fixture, tighten the headonto the fixture.E. Mount the companion head on the rear wheelopposite the head being calibrated. Make sure thereis a clear line of sight from the front to the rear. Leveland lock the companion head.F. Following the on-screen instructions, steer thefront wheel until the reading shown is close to zero.IMPORTANT NOTE: DO NOT move the wheel atall after this point! DO NOT remove the head fromthe fixture!G. The software will prompt to remount the head andTrack Toe Fixture upside down. This is done byloosening the knob holding the fixture to the wheelclamp and sliding the fixture off away from the wheel,while being careful not to move the vehicle wheel. Turnthe fixture with the head still securely mountedupside down (180 deg.) until the narrow end of thefixture is facing the wheel. Remount this narrow endon the clamp shaft and tighten down the knob/screw.A correct orientation at this point will have the tracktoe system of the head pointing to the rear. Make surethere is a numerical reading on screen at this point.It may be necessary to point the fixture/head downwardsslightly towards the companion receiver head.Page 102

Customer Calibration ... continuedH. Once these steps are done, press Enter to viewthe Calibration Check / Recalibration screen to decidewhether to accept or reject the calibration of thishead. If the New Factor or Change values are excessive,a warning message will appear. In most casesthe calibration factors are good and it is proper topress soft-key 1, "Accept".I. The Calibration Notes screen will appear to allowentry and storage of the reason for calibration.J. Repeat these steps for all heads in the system.The Left Front and Right Rear heads are calibrated onthe vehicle's left front wheel. The Right Front and LeftRear heads are calibrated on the vehicle's right frontwheel. This completes the customer calibration procedure.Calibration FactorsThe calibration factors can be viewed at any time byselecting "Calibration factors" from the CalibrationMenu. These factors are referenced each time analignment is performed. Notice there are three sets ofcamber factors for the three alignment surfaces.Calibration History MenuThe past 10 calibrations of the <strong>Visualiner</strong> can beviewed by selecting "Calibration history" from theCalibration Menu. It gives a graphical presentation ofthe calibration factors along with dates the calibrationswere performed. Reason for calibration detail isaccessed by highlighting a date and pressing Enter.Page 103

Measurement Data DisplayThese screens are primarily used by John BeanService personnel in diagnosing equipment problems.This information displays the direct output ofthe various measurement sensors used to determinethe wheel alignment angles. As the operator of theequipment, it may be useful to have some knowledgeof the <strong>Visualiner</strong>'s built-in diagnostic capabilities.Data Display MenuThere are two screens to view sensor outputs:Display all sensor data -- shows a myriad of systeminformation for advanced diagnostic capabilitiesDisplay raw values only -- a simple display of directoutput values from the measurement sensorsDisplay All Sensor DataThe information available on this screen includes:Displayed values -- the alignment angle numbersthat are displayed on the Front/Rear Meter screens.Calibration and runout factors are includedRaw values -- direct sensor outputsGain -- amplifier values for toe system circuitsRunout factors -- these values werestored when runout compensation wasperformed on each wheel. There is acamber and toe plane value givenCalibration factors -- these are thevalues stored in memory from the lasthead calibration performedHead communication -- a status indicatorof whether the head computer iscommunicating with the main computerin the consoleData input -- as a key on the mainkeyboard or any head keypad is pressedit will appear here.Page 104

Raw Data DisplayThis screen shows only the direct sensor outputsfrom each head. The values themselves have verylittle meaning when viewed while the heads are on avehicle. All dashes showing for a head indicates aloss of communications. A loss of any toe signal willresult in dashes appearing in the problem location.Aligner DiagnosticsContains the following tests:Printer test -- causes the printer (optional) to beginprinting its character set. Be sure the printer is turnedon before beginning this test. The printer will stopprinting when it has completed its testing.CRT adjustment -- used to maintain the VGA Monitorat peak sharpness. Adjustments to the CRTshould be performed by qualified John Bean CompanyService Technicians onlyHead diagnostics -- reserved for John Bean Companyservice personnelAlignment Counter (active with Suspension Plusenabled only) -- provides a count of the number ofalignments performed by the <strong>Visualiner</strong> since initialinstallation and since the last service was performed.Page 105

User Serviceable PartsMany parts of the <strong>Visualiner</strong> can be replaced withoutcalling for a Service Technician.Cable replacement (85617): Unplug the cable fromthe back of the aligner and from the head. Replacewith the new cable and check for proper operation.Printer ribbon replacement: Remove the top coverof the printer and remove the old ribbon from itsreceptacle. Remove the protective cover from the newribbon and position in the receptacle. Use the printertest function under the Maintain aligner menu to testthe printer's operation. Read the Printer's ownersmanual for more details.Membrane panel replacement (85605): Removethe four screws from the head cover. These screwsare accessed through the rubber bumpers on thehead cover. The membrane switch ribbon cable isattached to printed circuit board inside the head.DO NOT PULL ON THE HEAD COVER WHENREMOVING. DAMAGE TO THE RIBBON CABLECONNECTOR WILL OCCUR.Other Replacement Parts85718 Keyboard w/ decals85569 Keyboard, no decals85567 Remote controller85633 Clamp wedge grip85649 Clamp stub shaft63499 Bungi strap86477 Clamp rod extension83258 Head locking knob84467 Level - clear square86159 Level - black round85617 Head interconnect cable - 33'85616 Head interconnect cable - 65'69804 Rack to head cable - curly86278 Rack to head cable - straightJohn Bean Company would like to take this opportunityto Thank You for your purchase of a <strong>Visualiner</strong><strong>Series</strong> Alignment System and sincerely hope it willbring you many years of profitable service.Pinch the tabs on both sides of the cable connectorand pull back gently on them. Slide the cable from theconnector. NOTE THE POSITION OF THE RIBBONCABLE WHEN REMOVING FOR EASIER INSTAL-LATION OF THE NEW MEMBRANE CABLE. Peelthe old membrane from the head cover. Clean thehead cover thoroughly with Isopropyl Alcohol. Whendry, peel backing off of the new membrane switch andplace on head cover being careful not to pinch theribbon cable as it passes through the hole in thecover. Place the ribbon cable back in the connectorand push the connector's tabs back in. Reinstall thehead cover and test the membrane for proper operation.Page 106

Troubleshooting Operational ProblemsSymptomPossible CauseSuggested RepairUnit fails to turn on.Power Supply from wallPower cableBlown FuseCheck wall power supply by pluggingin a known working item.Check the power cable for correct connectionto machine.Check cable continuity or substituteknown good cable.Check all three fuses located on back.If fuses are blown, check for propervoltage setting, replace.Call a qualified Technician if unit stillfails to turn on.Boot Up sequence not complete.Program start up failureDrive failureSwitch off and turn back on. On floppysoftware units try with backup disk. Ifproblem persists call a technician.Call for service.No screen display.Blown fuseVideo card or CRT problemUnplug unit. Check all fuses, replaceif necessary.Call for service.Error message displayed on bootUp.Program failureComputer hardware problemRestart unit. See above boot-up problem.If problem persists call for technician.Call for service.Program will not advance whenusing remote.Remote Batteries Dead or notinstalled properly.Dirt on face of remote or remotesensor lens dirty or covered.Check batteries.Clean remote or remote sensor lens.Call for technical support if problempersists.Page 107

Troubleshooting Operational ProblemsSymptomPossible CauseSuggested RepairProgram will not advance whenusing Head or console remote.(Lock Up)Blown FuseProgram lockupComputer hardware failureCheck fuses on rear of unitRestart aligner and retry operation.call for assistance if required.Call for service technicianDisplays Head CommunicationLoss.Bad Head CableToe PCB or computer failureSubstitute know good Head cable. UseMeasurement Data Display screen.Replace bad cable.Call for service technicianWill not perform Runout.Bad head keypadToe PCB or computer failureUse Measurement Data Display toread keyboard entry displays. Call forparts or for service to replace keypad.Call for service technicianWill not perform Caster Swing.Blocked Track Toe beamToo much total toe on front wheelsUnequal head heights on clampProblem with vehicleHead component failureRemove obstruction in toe beam path,clean lenses.Adjust total toe to straightahead.Adjust head heightsSwitch to Manual Caster mode to complete,try on another carCall for service technicianCamber reading does notchange and "0" Caster reading.Broken Camber sensorBad Toe PCB.Call for service to replace sensorCall for service technicianCaster Adjustment reads backwardfrom expected adjustment.Brake pedal depressor not usedor not holding brake secure.Turntables seizingCheck use of pedal depressor. Startvehicle to use power brake system.Clean, rebuild, or replace service turntablesPage 108

Troubleshooting Operational ProblemsSymptomPossible CauseSuggested Repair"0" SAI reading after swing andno live Caster or A-arm assistanceadjustment - frozen.Broken SAI SensorBad Toe PCBCall for service technicianCall for service technicianNo Toe Readings.Blocked Toe BeamBad LED TransmitterBad Toe ReceiverRemove obstruction in toe beam path,clean lenses, check for missing/cracked lenses.Call for service technicianCall for service technicianNo Printer operationPrinter unplugged or not turnedon.Printer data cable disconnectedor failed.Program not configured correctlyfor printer or printer DIP switchesnot set properly.Check all printer power connections.Check on/off switch. Ensure Printer is"On Line" as indicated by LED.Check connections at printer and backof computer.Check system configuration under SecurityCode Word. If printer not enabled,call for codes. Check Printersetup also for proper configuration.Machine resets or changesmenus randomly.Remote controller problemComputer system problemCover the Infrared receiver on the consolewith a cloth to see if the problemstops. If so call for check for alternateremote sources. Perhaps a TV or VCRis nearby.Call for service technicianPage 109

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TMUSAJohn Bean Company309 Exchange AvenueConway, Arkansas 72032Tel.: (800) 362-8326 or (501) 450-1500Fax: (501) 450-1585FRANCEJohn Bean Company<strong>Snap</strong>-On Equipment FranceZ.A. Du Vert Galant15, rue de la GuivernoneBP 717595310 Saint Ouen L’AumoneTel: (33) 1-3448-5878Fax: (33) 1-3448-5879IRELAND<strong>Snap</strong>-On Equipment Europe Ltd.Bay 99Industrial Estate,ShannonCo. Claire, IrelandTel: (353) 6147-1300Fax: (353) 6147-2556CANADAJohn Bean Company6500 Millcreek DriveMississauga, OntarioCanada L5N 2W6Tel: (905) 814-0114Fax: (905) 814-0110GERMANYJohn Bean Auto Service GerateDivision to Sun Electric Deutschland GMbHGewerbepark SinnD-35764 Sinn Herborner Str. 7-9Tel: (49) 2772-9404-0Fax: (49) 2772-94042-23LATIN AMERICARua Apinages1268 cj. 605BPerdizes-Sao Paulo-S.P.Cep: 05017-0000BrazilTel: (55) 11-871-0713Fax: (55) 11-871-0713Notice: The information contained in this document is subject to change without notice. John BeanCompany makes no warranty with regard to this material. John Bean Company shall not be liable forerrors contained herein or for incidental consequential damages in connection with furnishings,performance, or use of this material.This document contains proprietary information which is protected by copyright and patents. All rightsare reserved. No part of this document may be photocopied, reproduced, or translated without priorwritten consent of John Bean Company.is a registered trademark of the John Bean Company and <strong>Snap</strong>-on IncorporatedForm 5021-7...jbc copyright 1997-2002 wdcPrinted in the USA