Crowd Control At Venues And Events (PDF ... - WorkSafe Victoria

CROWD CONTROL RISK SOLUTIONSRISK CONTROL SOLUTIONSAGENCYHOST EMPLOYER• Supervising crowd controllers are trained inadvanced emergency evacuationtechniques.SHARED• An effective and up-to-date evacuation planhas been developed and the written planis displayed in an obvious location at thevenue or event.• Venue or event staff with emergencyevacuation roles can be identified by crowdcontrollers. If crowd controllers have a rolein the emergency evacuation plan, that iscommunicated to crowd controllers andvenue or event staff know what that role is.• Crowd controllers’ induction includesinformation on the emergency evacuationplan and any role they may have in the plan.• If the crowd controllers have a role in theemergency evacuation plan, that role willnot put their health and safety at risk duringan evacuation. This includes ensuring thatcrowd controllers are provided with anytraining associated with their role in theevacuation plan.• Audits are undertaken by host managementon a daily basis at the venue or event toensure emergency exits are visible, welllit and obstruction free and fire-fightingequipment is in good working order.• Emergency evacuation alert system is inplace and understood by all staff and crowdcontrollers.• Emergency services advice is used indeveloping emergency evacuation plan.• Crowd controllers who are regularly placed at a venue or event take part in emergencyevacuation training at the venue or event.• The safety and security risk assessment, although initiated and developed by the agency,must incorporate essential information from the host employer about emergency evacuationplan requirements, in particular any information about the role of crowd controllers inthe plan.• Evacuation debriefing and counselling services are in place.24 WORKSAFE VICTORIA / CROWD CONTROL AT VENUES AND EVENTS