Balancing Systems and Individual Accountability in a Safety Culture
Balancing Systems and Individual Accountability in a Safety Culture
Balancing Systems and Individual Accountability in a Safety Culture
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<strong>Accountability</strong> PyramidAdapted from HicksonGB, Pichert JW, Webb LE,Gabbe SG. Acad Med.Nov, 2007.No∆PatternpersistsApparentpatternS<strong>in</strong>gle“unprofessional"<strong>in</strong>cidents (merit?)Level 3 "Discipl<strong>in</strong>ary"InterventionLevel 2 “Guided"Intervention by AuthorityLevel 1 "Awareness"InterventionM<strong>and</strong>atedVast majority of professionals - no issues -provide feedback on progressM<strong>and</strong>ated Reviews"Informal" Cupof CoffeeIntervention31NPSF Professional Learn<strong>in</strong>g Series