Balancing Systems and Individual Accountability in a Safety Culture
Balancing Systems and Individual Accountability in a Safety Culture
Balancing Systems and Individual Accountability in a Safety Culture
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Components of a <strong>Safety</strong> <strong>Culture</strong>• <strong>Safety</strong> is one of our organization’s primary goals.• Leaders recognize that adverse (or “bad”) outcomesoccur because of systems’ <strong>and</strong>/or <strong>in</strong>dividuals’contributions.• Leaders commit to a balanced approach toaddress<strong>in</strong>g both system <strong>and</strong> <strong>in</strong>dividual accountability.Hickson GB et al. <strong>Balanc<strong>in</strong>g</strong> <strong>Systems</strong> <strong>and</strong> <strong>Individual</strong> <strong>Accountability</strong> <strong>in</strong> a <strong>Safety</strong> <strong>Culture</strong>. In S Berman (Ed).From Front Office to Front L<strong>in</strong>e: Essential Issues for Health Care Leaders, 2nd edn. Chicago: JCRI, <strong>in</strong> press.57NPSF Professional Learn<strong>in</strong>g Series
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