Balancing Systems and Individual Accountability in a Safety Culture

PARS ® Progress ReportTotal # of high-complaint physicians 723Departed after initial intervention 48First follow-up later in ’11 –’12 130Total with follow-up results 545Results for those with follow-up data:Good – Intervention visits suspended 262 48%Good – Anticipate suspension in ’11-’12 95 17%Some improvement – Still need tracking 31 6%Subtotal 388 71%Unimproved/worse 115 21%Departed Unimproved 42 8%Total follow-up results 54533NPSF Professional Learning Series