Autotrol Performa Valve - Pentair Residential Filtration

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TroubleshootingThe technology upon which the Autotrol Performacontrol valve is based is well established and proven inservice over many years. However, should a problem orquestion arise regarding the operation of the system,the control can very easily be serviced. For partsmentioned, refer to exploded views in the ReplacementParts section of this manual.IMPORTANT: Service procedures that require the waterpressure to be removed from the system are markedwith a ! after the possible cause. To remove waterpressure from the system, put the bypass valve orthree-valve bypass into the bypass position and openthe backwash drain valve (the seventh valve back fromthe control) with a screwdriver. Restore system waterpressure when the service work is completed.Valve TroubleshootingProblem Possible Cause Solution1. Control will not draw brine. A. Low water pressure.B. Restricted drain line.C. Injector plugged !D. Injector defective !E. Valve (2 and/or 4) not closed.2. Brine tank overflow. A. Brine valve (1) being held open.3. System using more or lesssalt than salt control is setfor.4. Intermittent or irregularbrine draw.5. No conditioned water afterregeneration.6. Control backwashes atexcessively low or highrate.7. Flowing or dripping water atdrain or brine line afterregeneration.8. Hard water leakage duringservice.B. Uncontrolled brine refill flow rate !C. Valve (3 or 4) not closed during brinedraw causing refill.D. Air leak in brine line.A. Inaccurate setting.B. Foreign matter in controller causingincorrect flow rates !C. Defective controller.A. Low water pressure.B. Defective injector !A. Unit did not regenerate.B. No salt in brine tank.C. Plugged injector !A. Incorrect backwash controller used.B. Foreign matter affecting controlleroperation !A. Drain valve (5 or 6) or brine valve (1)held open by foreign matter orparticle.B. Valve stem return spring on top plateweak.A. Improper regeneration.B. Leaking of bypass valve !C. O-ring around riser tubedamaged !A. Set pump to maintain 30 psi atconditioner.B. Remove restriction.C. Clean injector and screen.D. Replace injector.E. Remove foreign matter from disc andcheck disc for closing by pushing in onstem. Replace if needed.A. Manually operate valve stem to flushaway obstruction.B. Remove variable salt controller to clean.C. Flush out foreign matter by holding discopen and manually operating valve stem.D. Check all connections in brine line forleaks. Refer to instructions.A. Correct setting.B. Remove variable salt controller and flushout foreign matter. Manually positioncontrol to brine draw to clean controller(after so doing, position control to “purge”to remove brine from tank).C. Replace controller.A. Set pump to maintain 30 psi atconditioner.B. Replace both injector and injector cap.A. Check for power.B. Add salt.C. Clean injector. Flush with water.A. Replace with correct size controller.B. Remove controller and ball. Flush withwater.A. Manually operate valve stem to flushaway obstruction.B. Replace spring.A. Repeat regeneration making certain thatthe correct salt dosage is set.B. Replace O-ring.C. Replace O-ring.20
440i Control TroubleshootingProblem Possible Cause Solution1. Control will not regenerateautomatically.2. Control regenerates atwrong time of day.A. Transformer or motor not connected.B. Defective timer motor.C. Skipper pins not down on timerskipper wheel.D. Binding in gear train of timer.A. Connect power.B. Replace motor.C. Depress pins for days regenerationrequired.D. Replace timer.A. Time set incorrectly. A. Correct time setting according toinstructions.460i/460TC Control TroubleshootingProblem Possible Cause Solution1. Clock does not display timeof day.2. Clock does not displaycorrect time of day.3. Time display continues toadvance.4. Time display showssomething other than timeof day.5. No water flow display whenwater is flowing (460TChas no meter).6. Control regenerates atwrong time of day.7. Timer stalled inregeneration cycle.8. Continuous regeneration.Camshaft does not stop atthe end of regeneration.A. Transformer cord unplugged.B. No electric power at outlet.C. Defective transformer.D. Defective circuit board.A. Outlet operated by switch.B. Incorrect voltage or frequency (Hz).C. Power outages.A. Defective time set switch. A. Replace timer.A. Electrical interference.B. Defective circuit board.A. Bypass valve in bypass.B. Meter probe disconnected or not fullyconnected to meter housing.C. Restricted meter turbine rotation dueto foreign matter in meter.D. Defective meter probe.E. Defective circuit board.A. Power outages.B. Clock set incorrectly.A. Motor dead.B. Motor runs backward.C. No electric power at outlet.D. Broken gear.E. Defective switch.F. Air leak in brine connections.G. Binding of camshaft.H. Water pressure greater than 125 psiduring regeneration.I. Defective circuit board.A. Broken switch activator on gear.B. Defective switch.A. Connect power.B. Repair outlet or use working outlet.C. Replace transformer.D. Replace timer.A. Use outlet not controlled by switch.B. Replace timer with one of correct voltageand frequency (Hz).C. Reset clock.A. Disconnect power to unit. Restore powerand reset time of day.B. Replace timer.A. Shift bypass valve to not-in-bypassposition.B. Fully insert probe into meter housing(460TC has no meter).C. Remove meter housing, free up turbineand flush with clean water. Do notdisassemble turbine from meter housing.Turbine should spin freely. If not, replacemeter !D. Replace timer.E. Replace timer.A. Reset clock to correct time of day.B. Reset clock to correct time of day.A. Replace timer.B. Replace timer.C. Repair outlet or use working outlet.D. Replace timer.E. Replace timer.F. Check all junction points and makeappropriate corrections.G. Remove foreign object obstruction fromvalve discs or camshaft.H. Install pressure regulator !I. Replace timer.A. Replace timer.B. Replace timer.21
Page 1 and 2: ® Autotrol Performa ValveWith 400
Page 3 and 4: InstallationAll plumbing and electr
Page 5 and 6: Placing Conditioner into OperationA
Page 7 and 8: Hardness SettingMove the jumper to
Page 9 and 10: Common FeaturesWhen using the Perfo
Page 11 and 12: Removing the Valve Assembly for Ser
Page 13 and 14: DAYSCLOCKSpecifications460TCHydrost
Page 15 and 16: Control ValveIdentification of Cont
Page 17 and 18: 14863Replacement PartsPerforma Valv
Page 19: 440i Control460i Control1 2440TC Co
Page 23 and 24: Disinfection of Water ConditionersT

Autotrol Performa Valve - Pentair Residential Filtration

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