Dresdner Bank - Commerzbank International SA

Dresdner Bank Luxembourg S.A. Annual Report 2008
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Client requirements for stable and constant value development were met by the introduction as of
1 August 2008 of an ‘absolute return’ variant within a fund wraparound. With the introduction of this
variant it has been managed to achieve positive performance for 2008, absolutely as well as relatively,
despite the ongoing global financial crisis and resulting difficult capital markets environment. The expansion
of the DreLux Portfolio Management product range led not least to stronger permeation of client
security portfolios with asset management products.
Quality Management & Middle Office: ‘Sales excellence’ implemented –
process optimisation and product innovations
Due to the integration of the ‘Sales Support’ and ‘Non-Investment Products & Processes’ teams in the
Quality Management division especially a high degree of process optimisation and product innovation
over the course of the last financial year could have been forced. As aims of Quality Management all
activities of the division for the benefit of our clients could be subsumed.
Our Wealth Management product range was restructured via the introduction of asset management
within a fund wraparound structure. The corresponding client advisory process for these products was
further developed and carried out with this specific target in mind. Our clients have invested a high
volume in the new products. Furthermore, the range of products has been expanded by a MasterCard
Platinum, yacht financing, ‘cross-border’ issue of certificates and new insurance products. The Quality
Management division also provides structured and comprehensive support around the products.
Process optimisation was initiated and implemented dealing with: account opening process, new product
initiatives, advisory and support process.