West Virginia Business Resource Directory

Technical AssistanceS t a t e w i d eWVU Center for Entrepreneurial Studies & Development, Inc. continued ...Program: Non-Profit, Training & Development OrganizationDescriptionContinuedOur services cover the entire spectrum of organizational needs ofindustry, including:Workforce Development• Employment assessment strategies – we help organizations think throughtheir recruiting, retention, training and performance goal setting andevaluation processes and work with them to identify strategies to establish ahighly productive, low turnover workforce.• Structured job training – we develop job specific instructional materials andprepare staff to deliver job training.• General business skills training – we provide organizations with a number ofcommonly used training packages on a variety of topics including customerservice, communicating in the workplace, problem solving, working inteams and many others.• Leadership development – we provide specific leadership programs andsuccession planning strategies for senior managers.Organizational Effectiveness• Organizational Development – we help organizations and teams with theway they function by evaluating and improving their structure, workingrelationships, roles and responsibilities.• Strategic Planning – we facilitate a collaborative planning approachfor developing an organizational vision, goals, objectives and theimplementation plan to reach the desired outcomes.• Internal and Market Assessments – we work with organizations to designand execute various assessments including customer requirements,employee feedback and other topics as requested.• Risk Management – we provide organizations an integrated approach toidentify, evaluate and address their internal and external risks.• Business Development – we help organizations develop business plans foran entire organization or strategies for new products and services frominitial concept through the market introduction.F–58 B U S I N E S S R E S O U R C E D I R E C T O R Y