SCRI Research Report4<strong>Innovation</strong> <strong>in</strong> constructionA <strong>Project</strong> <strong>Life</strong> <strong>Cycle</strong> <strong>Approach</strong>At the start of design, a partner<strong>in</strong>g charter was producedthat committed all partners to deliver a quality schemefor the public; achieve an exemplary safety record;ensure the achievement of best value for the budget atall times; communicate effectively with all those<strong>in</strong>volved or affected by the scheme; be considerate tothe community and to the environment; and deliver tothe Council and public without defects.The client recognised that Early ContractorInvolvement (ECI) and <strong>in</strong>tegrated work<strong>in</strong>g were essential <strong>in</strong>deliver<strong>in</strong>g a successful scheme. The construction team<strong>in</strong>volved were brought together as much as a yearprior to work beg<strong>in</strong>n<strong>in</strong>g on site and the contractors weregiven the opportunity to <strong>in</strong>put <strong>in</strong>to the design stage ofthe project. Support was received from the funders ateach stage of the project.<strong>Innovation</strong> <strong>in</strong> the Community engagementVisitor experience <strong>in</strong> the promenade was primeconsideration <strong>in</strong> the design concept, which <strong>in</strong>corporatesfeatures to entice the visitor along the length of theredeveloped promenade, provid<strong>in</strong>g focal po<strong>in</strong>ts of<strong>in</strong>terest, <strong>in</strong>formation, outlook and experience of thehighest quality. Extensive public consultation was heldfrom the very outset of this scheme when the localcommunity were asked what they wanted from aseaside frontage. A design competition was undertakenfor the selection of the architect/designer to prepare amaster plan. Four designs were subject to consultationand a jo<strong>in</strong>t decision was made to choose the f<strong>in</strong>al designafter they were reviewed by the contractor Birse Coastalfor budget compliance and ‘buildability’.To ensure that the community <strong>in</strong>volvementcont<strong>in</strong>ued through the life of the project, an <strong>in</strong>terest group‘Cleveley’s Seafront Partnership’ was established. Thiswas comprised of local residents, community groupsand representatives from retailers, leisure facilitators,hotels, restaurants, the police and commercialbodies. Their brief was to work with Wyre BC and BirseCoastal, identify any potential problems early-on forresolution and cont<strong>in</strong>ue <strong>in</strong>put throughout construction.The Seafront Partnership worked alongside the constructionteam to secure additional fund<strong>in</strong>g/grants for publicartwork and amenity enhancement features tocompliment the scheme and add to the visitor’sexperience.The level of public <strong>in</strong>terest and <strong>in</strong>volvement <strong>in</strong>the scheme led to it be<strong>in</strong>g formally brandedas ‘the people’s promenade’. The team used avariety of communication methods to keep an openand <strong>in</strong>formative dialogue with the public <strong>in</strong>clud<strong>in</strong>g:n An accessible exhibition centre featur<strong>in</strong>g displays ofthe history of the promenade, the design of the newscheme, proposed works, weekly progress reports,a feedback book and an overview of the follow<strong>in</strong>gmonths activities.n Activities and competitions were provided for children.n Report<strong>in</strong>g progress through video, photographs andartists impressions on a dedicated project web site andthrough presentations made throughout work period.n A visitor’s op<strong>in</strong>ion book was made available for visitorsto record their comments. Thousands of commentsboth positive and negative were assessed and a datafrom the feedback book was tabled and executed bythe project board on a monthly basis.n Regular meet<strong>in</strong>gs of the community and constructionteam to resolve issues and take forward good ideas.n Community engagements events at constructionmilestones, for example ground break<strong>in</strong>g andsectional completions.n The local press and radio were also engaged to updatethe public on the progress and aims of the scheme.<strong>Innovation</strong> <strong>in</strong> the <strong>Construction</strong> processBecause of the difficult work<strong>in</strong>g environment, anycoastal protection scheme carries <strong>in</strong>herent risks dur<strong>in</strong>gconstruction. The construction team’s solution to thepotential risks of the project was the <strong>in</strong>novative use ofprecast concrete units as a safe, cost effective, higherquality and more susta<strong>in</strong>able alternative to traditionalsolutions such as rock armour or <strong>in</strong>-situ concrete. Itshould be noted that the R&D team has worked ondesign issues particularly with the precast concrete units.Precast units were manufactured us<strong>in</strong>g a high strengthconcrete (Tarmac ‘Toproc C75’) <strong>in</strong> a purpose-builtfacility, just 5 miles away from site. This allowed theteam to take advantage of traditional manufactur<strong>in</strong>gtechniques such as just-<strong>in</strong>-time delivery and leanconstruction, which resulted <strong>in</strong> less waste and higherefficiency. It also allowed the team to maximise health,safety, quality and environmental benefits associatedwith off-site construction, whilst the close location ofthe facility significantly reduced haulage costs of thecompleted units to site. An additional benefit ofthis solution was that no pollution occurred <strong>in</strong> thesensitive coastal environment.18
As concrete is precast off-site, therewas no risk of washout from unsetconcrete and a greatly reduced number of vehiclesrequired on-site.Peat onsite caused unstable ground conditions whichhad not been identified by the orig<strong>in</strong>al site survey,however, Birse were able to identify an <strong>in</strong>novative, costeffective and susta<strong>in</strong>able solution to stabilize the groundthat saved the project up to £1m; this was absorbed <strong>in</strong>tothe ma<strong>in</strong> programme so did not cause a time delay.Various low energy and renewable technologies wereused on site <strong>in</strong>clud<strong>in</strong>g w<strong>in</strong>d turb<strong>in</strong>es were <strong>in</strong>stalled toprovide power back the national grid, solar panels were<strong>in</strong>stalled to provide power for heat<strong>in</strong>g and light<strong>in</strong>g <strong>in</strong> theshelter areas, and LED lum<strong>in</strong>aires were used to provideenergy efficient light<strong>in</strong>g.Strict zero tolerance targets were set to provide safework<strong>in</strong>g conditions. Weekly safety meet<strong>in</strong>gs meant thatany potential health and safety issues could be identifiedand thus prevented at an early stage and responsibilityfor project monitor<strong>in</strong>g and cont<strong>in</strong>u<strong>in</strong>g safety of workersand public was given to every member of the team. Thisresulted <strong>in</strong> there be<strong>in</strong>g no reportable <strong>in</strong>cidents onsite.Effective knowledge shar<strong>in</strong>g and then its managementare essential, not only <strong>in</strong> br<strong>in</strong>g<strong>in</strong>g the right ideas <strong>in</strong>to aproject, but also to ensure that these ideas are knownby the entire project team and are diffused to follow<strong>in</strong>gprojects. This project <strong>in</strong>cluded a range of hard and softmechanisms to promote and enable effective knowledgemanagement [ Give examples for clarity]. One centraldevelopmenty <strong>in</strong> this respect was the web site ‘cleveleysseawall.co.uk’,which was kept updated with all project<strong>in</strong>formation, pictures, progress reports.The diffusion of the ideas and best practicethroughout the project was taken beyond the organisationsdirectly <strong>in</strong>volved. The project was a registered Construct<strong>in</strong>gExcellence demonstration project (project number 2800).As such, the project team actively participated <strong>in</strong> thecollection and dissem<strong>in</strong>ation of key performance<strong>in</strong>dicator (KPI) results, which are used to <strong>in</strong>form the<strong>in</strong>dustry. The team also contributed to the Construct<strong>in</strong>gExcellence case study document, provid<strong>in</strong>g an <strong>in</strong>sight<strong>in</strong>to the <strong>in</strong>novative techniques and best practice adoptedon site.It should be noted that local people were employedwhere possible <strong>in</strong> areas such as adm<strong>in</strong>istration, securityand skilled labour. In total 75% of staff on the schemelived with<strong>in</strong> approximately 35 miles of the site. Birse alsoendeavoured to employ local suppliers. 76% of supplierswere located with<strong>in</strong> a 25 mile radius.Innovative methods and toolsThe project <strong>in</strong>cluded a rigorous performance monitor<strong>in</strong>gregime both <strong>in</strong> terms of efficient delivery of the projectbut also <strong>in</strong> terms of wider community impacts. To thisend, a customer quality plan of works, comb<strong>in</strong>ed with aLive Quality Alert System, contributed to the high qualityof the f<strong>in</strong>ished project. All partners were <strong>in</strong>centivised bya pa<strong>in</strong>/ga<strong>in</strong> share arrangement and used an open-bookand live cost monitor<strong>in</strong>g system which could be reviewedand observed by any partner at any time.19