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Innovation in Construction A Project Life Cycle Approach

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INNOVATION ACHIEVEMENTSTesco’s climate commitments through the comb<strong>in</strong>ationof new technology and good bus<strong>in</strong>ess lead to dramaticreductions <strong>in</strong> their carbon footpr<strong>in</strong>t. The Cheetham Hillstore’s carbon footpr<strong>in</strong>t is 70% less than an equivalentTesco store built <strong>in</strong> 2006. This has been achieved <strong>in</strong> thefollow<strong>in</strong>g ways:n 31% through energy efficiency measures, such as rooflights allow<strong>in</strong>g more natural daylight <strong>in</strong>to the store,sav<strong>in</strong>g on electricityn 20% by us<strong>in</strong>g natural refrigerant, us<strong>in</strong>g CO2 <strong>in</strong>steadof HFCsn 19% by us<strong>in</strong>g a comb<strong>in</strong>ed heat and power plantrunn<strong>in</strong>g on “recycled vegetable oil”, accord<strong>in</strong>g toSymonds, enabl<strong>in</strong>g the store to generate its ownelectricity and make use of the waste heat.Other achievements by Taylor Woodrow related to thisproject <strong>in</strong>clude:n Zero tolerance on site for health and safety issuesn 89% Customer Feedback score on lessons learnt andfuture goalsn In the top 10 of the company house keep<strong>in</strong>g leaguethroughout the last 4 months of the contractn BREEAM “Very Good” rat<strong>in</strong>gn Over 500 visitors from client to other contractors whovisited the to learn about the technology they were<strong>in</strong>stall<strong>in</strong>g on the siteContribution to Quality of <strong>Life</strong>:Cheetham Hill was an area of high unemployment andsocial deprivation. This scheme targeted to employ40% of its staff who were currently unemployed localpeople. The scheme will have a significant impact upon theregeneration of this town and reenergize thecommunity. The store is also Tesco’s latest regenerationpartnership, with around half of the 260 employeeshav<strong>in</strong>g previously been unemployed or on benefits forsix months or longer.The project was also notable <strong>in</strong> terms of communityengagement. Taylor Woodrow contacted the localprimary school and worked with them at disruptivetimes to ensure that noise was kept to a m<strong>in</strong>imum andawareness was raised at all times with<strong>in</strong> the programme.Over 150 letters were also hand delivered to ensure localresidents were made aware of vibration and road worksthat were be<strong>in</strong>g carried out.INNOVATION VALUE CHAINIdea Generation:The project was very notable for its use of a ‘clientdriven<strong>in</strong>novation’ approach to idea generation. Tescorecognised the importance of deliver<strong>in</strong>g highenvironmental performance and set its agenda to reduceits carbon emission throughout its operations. Theydeveloped a climate change programme and startedbuild<strong>in</strong>g environmental format stores that would helpthem design a repeatable store concept and <strong>in</strong>creasethe likelihood of w<strong>in</strong>n<strong>in</strong>g plann<strong>in</strong>g permission fromenvironment conscious Local Authorities to build newsusta<strong>in</strong>able stores <strong>in</strong> the future. Be<strong>in</strong>g committedstrongly to carbon reduction, Tesco works ondevelop<strong>in</strong>g and implement<strong>in</strong>g green technologieswith their partners and supply cha<strong>in</strong>s.Tesco themselves can be seen to operate an open<strong>in</strong>novation policy. The ideas are brought <strong>in</strong>to the projectfrom all of their supply cha<strong>in</strong> partners <strong>in</strong> a coord<strong>in</strong>atedfashion. As such, one of the ma<strong>in</strong> enablers of successfuldelivery of this project was the <strong>in</strong>novative use ofpartner<strong>in</strong>g approach. Tesco established strategicpartnerships with its contractors dat<strong>in</strong>g back to 1999.The repeatability of the projects offered by Tesco wasanother advantage for the team members. They collectively worked to search for suitable products,<strong>in</strong>vested <strong>in</strong> develop<strong>in</strong>g tailored products and tested them<strong>in</strong> their <strong>in</strong>ternal technology centres and on-site.Once the design for an environmental format storewas achieved, the project team looked for a costeffective solution that could deliver the susta<strong>in</strong>ability andquality requirements. Product <strong>in</strong>novation is only onecomponent of the IVC <strong>in</strong> the construction supply cha<strong>in</strong>, the responsibility of which lies with the suppliers to a largeextent. In this project, contractor also <strong>in</strong>vested <strong>in</strong> R&Dand was <strong>in</strong>volved <strong>in</strong> product <strong>in</strong>novations throughcooperat<strong>in</strong>g with its <strong>in</strong>ternal technology centre.Conversion of Ideas:A comb<strong>in</strong>ation of open and scientific approaches wasused to br<strong>in</strong>g ideas <strong>in</strong>to the project. Idea generationis only useful if the ideas are then put <strong>in</strong>to practice. Inthis regard, the strategic partnership between the clientand the contractor created a conducive environment totest the <strong>in</strong>novative products for their buildability. Thecontractor <strong>in</strong>vested <strong>in</strong> R&D to satisfy the objectives setby the client, they committed considerable time andeffort to achieve a cost-effective design solution. TheTechnology Centre worked as a consultant for thecontractor and played a major role <strong>in</strong> <strong>in</strong>novat<strong>in</strong>g us<strong>in</strong>g<strong>in</strong>ternal resources that saved time and money.35

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