SCRI Research Report4<strong>Innovation</strong> <strong>in</strong> constructionA <strong>Project</strong> <strong>Life</strong> <strong>Cycle</strong> <strong>Approach</strong>INNOVATION ACHIEVEMENTSThe project is described by the project team as astunn<strong>in</strong>g project, the most successful ever (both Birse’sand the council) hav<strong>in</strong>g won 18 awards based aroundfactors that <strong>in</strong>clude f<strong>in</strong>ancial, safety, construction, andthe relationship side.<strong>Project</strong> benefits:Evolv<strong>in</strong>g value eng<strong>in</strong>eer<strong>in</strong>g and design developmentcont<strong>in</strong>ued throughout the scheme lead<strong>in</strong>g to:n Development of an <strong>in</strong>tegrated public realm andcoastal defence improvement schemen Development of a multi-functional team basedon trust and mutual understand<strong>in</strong>g of the desiredoutcomesn Use of robust, high-quality materials for low whole lifecost eg: micro silica concrete, natural aggregates forcolour, sta<strong>in</strong>less steeln Incorporation of <strong>in</strong>novative ideas eg: offsitemanufacture us<strong>in</strong>g precast concreten Improved understand<strong>in</strong>g of risks and cont<strong>in</strong>genciesvalued at £3.8 millionn Demonstrable sav<strong>in</strong>gs of £1 million to daten Secur<strong>in</strong>g external fund<strong>in</strong>g <strong>in</strong> excess of £14.5 millionn Improved health and safety through design – the teamhas achieved, to date, over 352,000 hours of workswithout a reportable accident or loss <strong>in</strong> work time.safer, more secure environment and promote healthyactivities <strong>in</strong>clud<strong>in</strong>g walk<strong>in</strong>g, cycl<strong>in</strong>g, activities on thebeach and use of the fish<strong>in</strong>g clubs.INNOVATION VALUE CHAINIdea Generation:A pr<strong>in</strong>cipal idea that was brought <strong>in</strong>to the projectwas the use of partner<strong>in</strong>g and associated processimprovement as called for <strong>in</strong> the Latham and Eganreports. Although these are well established ideas, theyare not always applied successfully <strong>in</strong> traditional waysof work<strong>in</strong>g. The project team on this <strong>in</strong>novative schemeensured that, with the partner<strong>in</strong>g approach <strong>in</strong> placethrough the procurement route, steps were taken toestablish trust and drive efficiency.The project was very notable for its use of an ‘open<strong>in</strong>novation’ approach to idea generation. Open<strong>in</strong>novation recognises that the best ideas can notnecessarily be generated <strong>in</strong>-house. In response tothis, many organisations now actively pursue strategiesof outsourc<strong>in</strong>g idea generation, develop<strong>in</strong>g methodsof br<strong>in</strong>g<strong>in</strong>g ideas <strong>in</strong> from widespread, evolv<strong>in</strong>gand diverse networks. The use of extensive publicconsultation should be seen <strong>in</strong> this regard. Equallyrelevant is the way that solutions such as the precastfacility have been co-developed through an openapproach with<strong>in</strong> the team.n Programmed to meet the def<strong>in</strong>ed councilobjectives 72 weeks ahead of target. This time sav<strong>in</strong>g wascalculated from the target completion <strong>in</strong> theorig<strong>in</strong>al scop<strong>in</strong>g study based on experience fromprevious schemes.n Excellent public communication routes andconsultation developedn Understand<strong>in</strong>g and meet<strong>in</strong>g the expectations of ourcustomersContribution to quality of life:The Cleveleys Seafront Scheme transformed a dated anddilapidated 1920’s seafront <strong>in</strong>to a vibrant, modern 21stcentury seaside frontage, compris<strong>in</strong>g coastal protectionand a new promenade accented by seat<strong>in</strong>g, shelters,feature light<strong>in</strong>g, new café and extensive landscap<strong>in</strong>g.The new promenade has been developed for fullaccessibility, provid<strong>in</strong>g a high quality, safe environmentfor the user. The scheme exploits the assets of thenatural coastal heritage, uses them to create and reta<strong>in</strong>jobs through the development of a susta<strong>in</strong>able tourismdest<strong>in</strong>ation. The scheme has also helped to provide aAnother key theme <strong>in</strong> modern <strong>in</strong>novation is that of‘service driven <strong>in</strong>novation’. Aga<strong>in</strong> the public consultationshould be seen <strong>in</strong> this light. In construction it is possibleto deliver a project efficiently, e.g. to cost and time, butfor the solution delivered to not meet the needs of theuser. A user or service driven perspective was used hereto br<strong>in</strong>g the ideas <strong>in</strong>to the project from the public and soensure that the sea defence wall meets their aspirationsand needs.There are also many <strong>in</strong>stances where a moretraditional ‘scientific’ approach is used to generate ideas.Considerable time and effort was committed toensure that the design was buildable and that modernconstruction techniques could be used.Similarly where technical <strong>in</strong>formation and solutions wereneeded the team worked with a university to obta<strong>in</strong> thetechnical <strong>in</strong>formation needed to better understand coastalprocesses.20
Conversion of Ideas:A comb<strong>in</strong>ation of open and scientific approaches wasused to br<strong>in</strong>g ideas <strong>in</strong>to the project. Idea generation isonly useful if the ideas are then put <strong>in</strong>to practice. Thekey decision <strong>in</strong> this regard was to use a procurementapproach that enabled early contractor <strong>in</strong>volvement.This ensures that ideas can be tested for theirbuildability and build<strong>in</strong>g methods can be developed that areappropriate to the design.It is also important to note that many technicalsolutions could only be delivered through the organisational<strong>in</strong>novation enabled by the procurement route. The useof Modern Methods of <strong>Construction</strong> (MMC) is oftenseen as a technical or product <strong>in</strong>novation. However, thesuccessful use of MMC on this project relied on process<strong>in</strong>novation that was enabled by the collaboration of theproject team. This <strong>in</strong> turn enabled solutions such as thejo<strong>in</strong>t precast facility and logistics based around efficientdelivery that were essential elements <strong>in</strong> the successfuluse of MMC.The use of knowledge management approachescan also be seen as an enabler for the effectiveconversion of ideas <strong>in</strong>to practice. In this regard, knowledgemanagement is essential for ensur<strong>in</strong>g that the full projectteam are aware of and understand the latest techniquesthat are to be used on the project. Effective knowledgemanagement is also essential to the effective diffusionof solutions throughout the project and <strong>in</strong> subsequentprojects which is the third element of the <strong>in</strong>novationsupply cha<strong>in</strong>.Performance measurement should also be seen as onekey enabler for the diffusion of project <strong>in</strong>novations.The monitor<strong>in</strong>g regime provides the evidence of thesuccess (or failure) of the various <strong>in</strong>novations, which <strong>in</strong> turnsupplies the support<strong>in</strong>g <strong>in</strong>formation needed to justifyongo<strong>in</strong>g use.The registration of the project as a Construct<strong>in</strong>gExcellence Demonstration <strong>Project</strong> is also notable asa means of diffusion of <strong>in</strong>novations on an <strong>in</strong>dustrywide basis. This not only provides a formal mechanismfor captur<strong>in</strong>g lessons from with<strong>in</strong> the project but alsoprovides an <strong>in</strong>dustry wide dissem<strong>in</strong>ation route.Construct<strong>in</strong>g Excellence br<strong>in</strong>gs the IVC full circle.Not only is it a diffusion route, it also provides an<strong>in</strong>dustry wide model for open <strong>in</strong>novation. Viewed <strong>in</strong> thisregard the diffusion of the ideas from this project isrepaid <strong>in</strong> k<strong>in</strong>d by the generation of ideas from otherConstruct<strong>in</strong>g Excellence projects that can be used andapplied on subsequent projects.The drivers, <strong>in</strong>puts, processes, enablers, barriers,outcomes, and lessons learnt are exam<strong>in</strong>ed fordifferent <strong>in</strong>novative activities throughout the project <strong>in</strong> thebelow table. This summarises key elements of the projects<strong>in</strong>novations <strong>in</strong> a readily absorbable way mak<strong>in</strong>g it openfor use by contractors and other partners <strong>in</strong>volved <strong>in</strong>construction.Diffusion of Solutions:Many of the ideas that are applied successfully with<strong>in</strong>this project are brought <strong>in</strong> from their use <strong>in</strong> previousprojects. This successful diffusion of new <strong>in</strong>novations isthe third element of the IVC.With<strong>in</strong> the project, the diffusion of <strong>in</strong>novation throughoutthe supply cha<strong>in</strong> is enabled through the trustcreated by the partner<strong>in</strong>g approach. This is underp<strong>in</strong>nedby the knowledge management approach. Longer termbenefits will accrue if the supply cha<strong>in</strong> rema<strong>in</strong>s togetherand works on follow on projects. The pre-cast facilityprovides a good example of this and will be supportedby a procurement approach on follow on projects thatencourages the appo<strong>in</strong>tment of established teams.21