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chapter 1

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Chapter 1: Overview and Descriptive Statistics29.Complaint Frequency Relative FrequencyB 7 0.1167C 3 0.0500F 9 0.1500J 10 0.1667M 4 0.0667N 6 0.1000O 21 0.350060 1.000020Count of complaint100B C F J M N Ocomplaint30.200Count of prodprob10001 2 3 4 5prodprob1. incorrect comp onent2. missing component3. failed component4. insufficient solder5. excess solder18

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