SAILOR 500/250 FleetBroadband

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Table of ContentsHelp desk and diagnostic report ......................................133Accessing the Help desk .....................................................133Generating a diagnostic report ............................................134What’s next? ...................................................................134Chapter 5TroubleshootingIn this chapter .................................................................135Getting support ...............................................................135Overview ..........................................................................135Airtime support .................................................................135System support ..................................................................135Uploading software .........................................................136Viewing software version status ...........................................136Uploading software using the web interface ..........................136Spare parts, SAILOR ® 500 FleetBroadband ......................137Antenna spare parts ...........................................................137Cables ..............................................................................137Spare parts, SAILOR ® 250 FleetBroadband ......................138Cables ..............................................................................138Options and accessories ..................................................139Troubleshooting guide ....................................................140Status signaling ..............................................................146Overview ..........................................................................146Light indicators .................................................................146Event messages .................................................................150Logging of events ............................................................ 151Diagnostic report ............................................................... 151Event log .......................................................................... 151Reset button ....................................................................152How to access the Reset button ...........................................152Function of the Reset button ...............................................153xv
Table of ContentsChapter 6ConformitySAILOR ® 500 FleetBroadband ......................................... 155CE (R&TTE) ....................................................................... 155SAILOR ® 250 FleetBroadband ...........................................157CE (R&TTE) ........................................................................157FCC ..................................................................................157Glossary ....................................................................................... 159Index ....................................................................................... 163xvi
Page 1 and 2: USER MANUALSAILOR 500/250 FleetBroa
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Page 5 and 6: MICROWAVE RADIATIONNo personnel wit
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Page 9 and 10: About the manual 3Intended readersM
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Page 15: Table of ContentsHandling messages
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Chapter 5: TroubleshootingUploading
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Chapter 5: TroubleshootingReset but
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Chapter 5: Troubleshooting154 Reset
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Chapter 6: ConformitySAILOR ® 250
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GlossaryGPRSGPSGeneral Packet Radio
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GlossarySSASSDUSIMSMSSatellite Acce
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Indexdata sessionsview ongoing, 64D
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Indexserviceslimitations, 16supplem
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