VIEWFROM THE TOPThere’s no doubting it’s been a tough year or more for <strong>the</strong> UK pool trade. Last year, wewere anticipating <strong>the</strong> effect <strong>of</strong> <strong>the</strong> expansion <strong>of</strong> <strong>the</strong> European Union to include Bulgariaand Romania – but that was before a soaking wet summer put <strong>the</strong> dampeners on <strong>the</strong>business… Here, a selection <strong>of</strong> senior members <strong>of</strong> <strong>the</strong> UK pool and spa trade give us<strong>the</strong>ir views on <strong>the</strong> challenging year ahead.Jamie Adams, president <strong>of</strong> <strong>the</strong> BSPF continued from Page 1Peter Evans, managing director <strong>of</strong> Pollet Pool Group UKLast year started reallywell, with somegood early sun thatresulted in increasedsales in <strong>the</strong> first part<strong>of</strong> <strong>the</strong> year and astrong indication <strong>of</strong> asolid 2007. The onset<strong>of</strong> <strong>the</strong> wet wea<strong>the</strong>rin <strong>the</strong> spring and <strong>the</strong>subsequent washoutthat represented ourPeter Evanssummer had <strong>the</strong> effectcloser to homethat three <strong>of</strong> our staff here at Pollet were floodedout <strong>of</strong> <strong>the</strong>ir homes, with one still waiting to return!It was certainly a miserable time for many, andfrom a business viewpoint our sales <strong>of</strong> abovegroundpools dwindled overnight from a torrentto a trickle.There was a definite ecological aspect to 2007,with escalating sales <strong>of</strong> heat pumps, pool coversand <strong>the</strong> like. A continued expansion <strong>of</strong> <strong>the</strong> integration<strong>of</strong> outdoor pools into more substantial landscapingprojects pushed our Caraterra stoneworksales to a more than satisfactory level.It is interesting to see how <strong>the</strong>se days new poolowners seem to pay far more attention to detailin <strong>the</strong>ir project, and what would once have beena perfectly acceptable outdoor pool <strong>of</strong>ten now be<strong>com</strong>espart <strong>of</strong> a far bigger outdoor leisure area.As far as 2007 was concerned, it was ano<strong>the</strong>rgood year for Degrémont Technologies – Triogenglobally and in <strong>the</strong> UK. As far as our domesticmarket is concerned, <strong>the</strong>re is clearly a continuedincrease in <strong>the</strong> awareness <strong>of</strong> swimming pool users<strong>of</strong> <strong>the</strong> health issues connected with swimmingpool water. We base that perception particularlyon <strong>the</strong> increase in sales <strong>of</strong> Triogen Compact Ozonesystems at home and overseas. The fact that wehave seen this growth at that end <strong>of</strong> <strong>the</strong> marketwe think is due not only to our systems, but also to<strong>the</strong> increased health awareness <strong>of</strong> ba<strong>the</strong>rs. At <strong>the</strong>o<strong>the</strong>r end <strong>of</strong> <strong>the</strong> scale, for larger public pools in<strong>the</strong> UK, UV disinfection continues to be <strong>the</strong> favouredchoice. Strangely, this goes somewhat against<strong>the</strong> trend in <strong>the</strong> rest <strong>of</strong> Europe and fur<strong>the</strong>r afield,where interest in ozone disinfection appears to bevery much on <strong>the</strong> increase.Of course, we at Degrémont Technologies – Triogenare happy to see this increase in water qualityawareness, irrespective <strong>of</strong> whe<strong>the</strong>r <strong>the</strong> customerchoice is ozone or UV. We are in <strong>the</strong> fortunate position<strong>of</strong> being probably <strong>the</strong> only major <strong>com</strong>panyThe ecological <strong>the</strong>me is fast be<strong>com</strong>ing an integratedpart <strong>of</strong> a large number <strong>of</strong> <strong>the</strong> new enquirieswe receive, and I’m sure this is much <strong>the</strong>same for all pool equipment distributors in <strong>the</strong>UK. I believe it has been a year <strong>of</strong> mixed fortunes,with many pool builders remaining hard atit throughout, but sadly also some have goneout <strong>of</strong> business. The retail side was particularlydifficult, and rain <strong>of</strong>ten stopped play on chemicalsales and pool accessories.It was also a tough year in <strong>the</strong> spa market, as<strong>the</strong>re are more and more suppliers chasing astatic (or falling?) market. US suppliers are havinga hard time in <strong>the</strong>ir home market, and thishas acted as a trigger for <strong>the</strong>m to start searchingbeyond <strong>the</strong>ir own domain for sales. The demise<strong>of</strong> Hydrospa as one <strong>of</strong> <strong>the</strong> largest spa suppliersin <strong>the</strong> world is an indicator as to just how much<strong>of</strong> a downturn <strong>the</strong>re has been.On a very positive note we have many superbnew products <strong>com</strong>ing into <strong>the</strong> UK marketplace,giving all concerned <strong>the</strong> opportunity to expand<strong>the</strong>ir portfolios and <strong>of</strong>fer end-users some <strong>of</strong> <strong>the</strong>most innovative and ecologically advanced pooland spa options available. For that reason, Ibelieve that <strong>2008</strong> will be a positive year for ourindustry as a whole.At Pollet we look back at 2007 as ano<strong>the</strong>r excellentyear, and are looking forward to our fifthyear <strong>of</strong> trading in <strong>2008</strong> with great optimismand enthusiasm.Ahmad Arafa, sales and marketing director for Triogen – Degrémont TechnologiesSteve Martin, director, Paramount PoolsI am receiving quitea mixed review from<strong>the</strong> trade in generalon how businesshas performed over2007, and what<strong>the</strong>ir expectationsare for <strong>2008</strong>.Many in <strong>the</strong>construction side <strong>of</strong><strong>the</strong> business (highendvalue) haveSteve Martinseemed to fare wellthroughout <strong>the</strong>year, despite <strong>the</strong> wea<strong>the</strong>r, and have a good orderbook for <strong>2008</strong>. There was a lot <strong>of</strong> moneygenerated in <strong>the</strong> City last year, and this has definitelyfiltered through. Our safety cover sales- again, high-value items - have beencontinued from Page 1continued from Page 1in <strong>the</strong> field that can<strong>of</strong>fer both technologiesas well as a<strong>com</strong>bination <strong>of</strong> <strong>the</strong>two.As far as <strong>the</strong> prospectsfor <strong>2008</strong> areconcerned, <strong>the</strong>forecast generalcredit squeeze in<strong>the</strong> post-industrialeconomies doesAhmad Arafanot bode particularlywell. However,as a <strong>com</strong>pany, we are somewhat reassured byour increasing presence in some <strong>of</strong> <strong>the</strong> highgrowth-ratemarkets in <strong>the</strong> developing economiesoverseas. We are not attending <strong>Spatex</strong> thisyear due to <strong>com</strong>mitments at o<strong>the</strong>r internationalshows (particularly Dubai and Lyon). We do,however, wish <strong>the</strong> organisers and participantsevery success: we are sure that <strong>the</strong> show will bejust as vibrant as it has been in recent years.continued from Page 1a testament to this, as sales did not diminish butactually grew!In contrast to this, retail sales such as pool accessories,refurbishment, toys, above-groundpools, etc. have seen sales drop dramatically.With <strong>the</strong> ‘early buy’ <strong>of</strong>fers that distributors now<strong>of</strong>fer prior to <strong>the</strong> season for bulk order, this hasleft some retailers with excessive stock.However, had we had a normal June/July wea<strong>the</strong>rscenario, I am sure that my <strong>com</strong>mentswould have been different. Along with some<strong>of</strong> <strong>the</strong> new products that are <strong>com</strong>ing onto <strong>the</strong>market, and providing <strong>the</strong> economy can stabilisefor <strong>2008</strong>, I am reasonably optimistic that <strong>the</strong>market will be buoyant. Nobody do a rain dancethis year please…<strong>Eurospapoolnews</strong>: What will be<strong>the</strong> challenges in <strong>2008</strong>?JA: Misguidedly, pools and spas are<strong>of</strong>ten viewed as a luxury for <strong>the</strong> ‘wealthy’minority who squander huge volumes<strong>of</strong> water at <strong>the</strong> expense <strong>of</strong> <strong>the</strong>non-pool-owning majority. This seems to be <strong>the</strong>view <strong>of</strong> <strong>the</strong> government, and unless <strong>the</strong> industryspeaks up and defends businesses and livelihoods,we are all vulnerable to having punitive measurestaken against us. I am determined that <strong>the</strong> BSPFwill continue to work to ensure that governmenttakes a more balanced view on <strong>the</strong> extent <strong>of</strong> our involvementin water usage and <strong>the</strong> minimal amountwe ‘waste’, which is negligible when <strong>com</strong>pared with<strong>the</strong> billions <strong>of</strong> litres lost by <strong>the</strong> water industry itselfthrough poorly maintained supply pipes.<strong>Eurospapoolnews</strong>: Can <strong>the</strong> industry associationdo anything to convince government?JA: We know that government is looking at greaterwater restrictions on domestic swimmingpools, and I believe it will only be a matter <strong>of</strong>time before <strong>the</strong> politicians turn <strong>the</strong>ir attentionto o<strong>the</strong>r aspects. Therefore our industry must actfirst and take on <strong>the</strong> responsibility <strong>of</strong> looking forways <strong>of</strong> reducing <strong>the</strong> perceived impact pools andspas have on <strong>the</strong> environment to influence governmentpolicies. As <strong>the</strong> umbrella organisation,and being one removed from <strong>the</strong> coal-face, <strong>the</strong>BSPF is able to address <strong>the</strong>se and o<strong>the</strong>r similar issueson behalf <strong>of</strong> our trade associations, and ourvoice should and will be heard again and again.The BSPF and <strong>the</strong> associate bodies will fight ourindustry’s corner all <strong>the</strong> way.<strong>Eurospapoolnews</strong>: What sort <strong>of</strong> issues should<strong>the</strong> industry consider?JA: Whe<strong>the</strong>r or not you subscribe to <strong>the</strong> <strong>the</strong>ory<strong>of</strong> ‘global warming’, it has be<strong>com</strong>e a major internationalissue and one that will affect us allin <strong>the</strong> future. We are all being encouraged toreduce our personal ‘carbon footprint’, and <strong>the</strong>industry must look for ways <strong>of</strong> helping our customersreduce energy use connected with maintainingpools and spas. We are already talking to<strong>the</strong> Carbon Trust to see how we can work with<strong>the</strong>m, for example, and this kind <strong>of</strong> activity willbe expanded. Similarly, <strong>the</strong> Waste <strong>of</strong> Electronicand Electrical Equipment Directive, or WEEE as itis better known, is now in place and will have animpact on our businesses.<strong>Eurospapoolnews</strong>: Is <strong>the</strong>re a role for BSPF and<strong>the</strong> o<strong>the</strong>r associations?JA: My answers to <strong>the</strong> last three questions shouldsend a resounding ‘yes’, as I see our role as ensuringthat any new regulations are implemented insuch a way as not to be<strong>com</strong>e too onerous for ourmembers. We should be helping BSPF membersto understand new legislation quickly and fully, so<strong>the</strong>y can get on with running <strong>the</strong>ir businesses andnot be weighed down by admin and bureaucracy.ESPN: How strong is your membership?JA: The current membership stands at a fairlyhealthy 335, but I believe that as an associationwe need to do more to prove <strong>the</strong> value <strong>of</strong> membershipto those who have yet to join. Equally, itis essential that each member understands <strong>the</strong>importance <strong>of</strong> be<strong>com</strong>ing more involved.For too many <strong>com</strong>panies, gaining membership toSPATA (Swimming Pool and Allied Trades Association)or BISHTA (British and Irish Spa and Hot Tub Association)is simply a case <strong>of</strong> ensuring <strong>com</strong>pliance to<strong>the</strong> requirements <strong>of</strong> <strong>the</strong> relevant organisation, and<strong>the</strong>n using <strong>the</strong> valuable logo on vehicles, letterheadsJamie Adamsand advertising. Before you accuse me<strong>of</strong> being critical <strong>of</strong> <strong>the</strong> many hard-workingpeople in our industry, to an extentI can understand <strong>the</strong>ir position, as historicallywe have not always been particularlyclear in <strong>com</strong>municating with ourmembers, or setting out our stall in a manner that isei<strong>the</strong>r <strong>com</strong>pelling or appealing.<strong>Eurospapoolnews</strong>: So how are you planning tochange things?JA: We have a number <strong>of</strong> diligent member <strong>com</strong>paniessupported by a strong and <strong>com</strong>mitted core<strong>of</strong> people who ensure that members are <strong>of</strong>feredvalue for money. The simple facts are that if wewant to retain members and encourage <strong>the</strong>m tobe more involved, while also looking to developsustainable growth in new membership, <strong>the</strong>n wemust start to raise our game. Part <strong>of</strong> giving realvalue <strong>com</strong>es through regular and authoritative<strong>com</strong>munication. We have <strong>the</strong> resources in placeto ensure that when members need to be madeaware <strong>of</strong> issues that affect <strong>the</strong>m – particularlywith regards to new legislation – that <strong>the</strong> informationis provided clearly and in a timeframe tocause minimum disruption to <strong>the</strong>ir businesses.<strong>Eurospapoolnews</strong>: What o<strong>the</strong>r incentives areavailable for members?JA: First, I want to make it clear that our overridingaim is to make <strong>the</strong> circumstances suchthat eligible <strong>com</strong>panies cannot afford not to bea member <strong>of</strong> <strong>the</strong> BSPF.The implementation <strong>of</strong> SPATAshield – our bondand warranty scheme backed by NSure insurancebrokers – toge<strong>the</strong>r with <strong>the</strong> provision <strong>of</strong> preferentialconsumer finance through Hitachi Financeare two real incentives, not to mention <strong>the</strong> hugelysuccessful Dangerous Goods Awareness Coursesrun at <strong>the</strong> federation <strong>of</strong>fices in Andover. Theseare just <strong>the</strong> start, and I believe that to continueto satisfy current members whilst encouragingmore <strong>com</strong>panies to join, we must look to develop<strong>the</strong> range <strong>of</strong> products we have on <strong>of</strong>fer.One option we are considering is to work with<strong>the</strong> Swimming Teachers Association – one <strong>of</strong> <strong>the</strong>world’s leading aquatic training and accreditationbodies – to <strong>of</strong>fer members a range <strong>of</strong> certifiedcourses covering <strong>the</strong> specifics <strong>of</strong> <strong>the</strong> pool andspa industry through to various levels <strong>of</strong> nationalbusiness qualifications, all aimed at raising <strong>the</strong>pr<strong>of</strong>essionalism and quality <strong>of</strong> our people, and inturn <strong>the</strong> quality <strong>of</strong> service provided to our prospectivepool and spa owners in <strong>the</strong> future.<strong>Eurospapoolnews</strong>: All previous BSPF presidentshave had a <strong>the</strong>me for <strong>the</strong>ir year in <strong>of</strong>fice. Whatis yours?JA: I am going to break with tradition, as I feelthat <strong>the</strong>re is much to do in nurturing and developingwhat we already have without looking t<strong>of</strong>ind some new dragon to slay. To that end, myyear in <strong>of</strong>fice will be spent focusing on workingwithin <strong>the</strong> federation and with our associationsto develop our position, so that we are clearlyidentified as an authoritative and pr<strong>of</strong>icient organisation.For our members, we must be<strong>com</strong>ea key partner in <strong>the</strong> growth and development <strong>of</strong><strong>the</strong>ir businesses.Tackling legislation, engaging with o<strong>the</strong>r tradeassociations to our mutual advantage, toge<strong>the</strong>rwith <strong>of</strong>fering a choice <strong>of</strong> tangible benefits <strong>com</strong>binedwith clear and regular <strong>com</strong>munication, areall part <strong>of</strong> ensuring that we <strong>of</strong>fer <strong>the</strong> best in qualityand service to existing members, while havingthose not yet involved questioning how <strong>the</strong>ir businessescan really afford not to be members.Interviews byStephen Delanyfor EuroSpaPoolNews.<strong>com</strong>
NEWS 7Since January <strong>2008</strong>, Sylvia MONFORT, GeneralManager Europe <strong>of</strong> SCP Europe, took over <strong>the</strong>management and leadership <strong>of</strong> England with regardsto its managerial structure:Ian Pratt, directeur Ventes et Marketing,Richard Rigden operational Director, interne matters,purchasing and logistic manager Directeurand Dash Ganeson for <strong>the</strong> finances and administrativepart.David Ma<strong>the</strong>rs, taking hindsight as a Vice-chairmanfor an ambassador role and more advisorymissions.For SCP UK, <strong>Spatex</strong> 2007 was excellent with anincreased attendance, contracts, and sales thattook place on site, for a very high amount, especiallyas far as spas were concerned.«For <strong>2008</strong> <strong>edition</strong>, we have set up a very targetedand organised team so as to launch our promotionplan and prepare our partnership with some<strong>of</strong> our bigger European partners with whom wewill develop a medium and long term marketstrategy. We will meet both our older partners aswell some new partners for England.»From <strong>the</strong> left to <strong>the</strong> right, David Ma<strong>the</strong>rs, Sylvia Monfort, Ian Pratt, Rich PolizzottoSylvia Monfort continued from Page 1«Year 2007 was characterisedby very badwea<strong>the</strong>r conditions.In spite <strong>of</strong> excellentstrategic choices, anda very good start at<strong>the</strong> beginning <strong>of</strong> <strong>the</strong>season, bad wea<strong>the</strong>rproved to be a hurdlein terms <strong>of</strong> achievingour objectives. As <strong>the</strong>season had startedSylvia Montforton a strong note, inorder to cover <strong>the</strong> demandwe had made plans, as <strong>the</strong> pool-manufacturershad over-stocked, and we could not makeup for it in <strong>the</strong> last quarter».« Reorganisation that we start to set up takes inaccount <strong>the</strong> existing implementation, alliancesand Norcal’s notoriety before 1998 but countsalso on <strong>the</strong> innovation force and <strong>the</strong> service,strong points <strong>of</strong> Group SCP to propose new alternativeson this market.<strong>Spatex</strong> should help us demonstrate that SCPUK will <strong>of</strong>fer, once again, new alternatives to<strong>the</strong> market. We are going to stop using earliersuccess for revitalizing <strong>the</strong> brand imageand <strong>of</strong>fering packages and exclusive deals.It will be a showcase for us and an occasionto meet some <strong>of</strong> our major clients. This willhelp us work on targeted partnerships andpresent some new products that have not yetbeen shown in our English catalogue such assome automatic covers Abriblue, new heatpumps HeatPro Hayward, along with <strong>of</strong>fersfor services and equipments while insistingparticularly on service, proximity and innovationconcepts ra<strong>the</strong>r in service and maintenancemarket.»Grant funds research intoaquatic exercise for diabetessufferersThe National Swimming Pool Foundation (NSPF)in <strong>the</strong> USA has awarded a $50,000 grant to fundresearch into <strong>the</strong> benefits <strong>of</strong> aquatic exercise forsufferers <strong>of</strong> Type-2 diabetes. Figures suggest that22 million Americans suffer from <strong>the</strong> disease, andDr Guy Hornsby <strong>of</strong> <strong>the</strong> West Virginia School <strong>of</strong>Medicine will be studying <strong>the</strong> psychological andphysiological effects <strong>of</strong> land- versus water-basedexercise for patients with <strong>the</strong> condition. Almostall previous studies have reportedly focused onland-based exercise, but most diabetic patientsare obese, and water exercise is ideal for reducingstress on joints. The study will be carried outamong two groups <strong>of</strong> 16 patients in <strong>the</strong> 18-65 agegroup.www.nspf.orgNSPF reportspreliminary results fromhot tub studyThe US National Swimming Pool Foundation(NSPF) has reported <strong>the</strong> preliminary results <strong>of</strong> <strong>the</strong>two-year study it funded into hot tub immersion.Presented at <strong>the</strong> World Aquatic Health Conferencein Cincinnati, Ohio, USA, <strong>the</strong> first year <strong>of</strong><strong>the</strong> study indicates that warm-water immersionseems to have a significant effect on <strong>the</strong> nervoussystem. Research programme director Dr BruceBecker <strong>of</strong> Washington State University believesit “very likely” that <strong>the</strong>se nervous system effectshave positive health-related implications.www.nspf.orgAppointment forPentairPentair Water EMEA announcedon <strong>the</strong> 17th <strong>of</strong>October, 2007 in Barcelona,<strong>the</strong> appointment <strong>of</strong> JérômePEDRETTI as Vice President<strong>of</strong> <strong>the</strong> Pentair Pool BusinessUnit, effective October 1,2007. Mr. Pedretti’s primaryfocus will be to grow <strong>the</strong>Pool business, by streng<strong>the</strong>ning<strong>the</strong> partnerships with key distributors andOEMs in Western Europe, while pursuing moreaggressive growth in emerging markets. Jérômejoined Pentair in July 2005 as Strategic MarketingDirector and <strong>the</strong>n expanded his role to lead EmergingMarkets, Mergers and Acquisitions.www.pentairpool.<strong>com</strong>New website forDalesaunaSauna and steam-room specialist Dalesauna haslaunched a new website under <strong>the</strong> strapline‘well being, well designed, well looked after’. Thesite features a pool and spa watertroubleshootingsection onits Servicepage.www.dalesauna.co.uk