The Team's Board Report - Mainfreight

41Owner DriversFuelWith the staggering increases in fuel pricesover the last months we have had to revisit theformulas by which we pass the fuel adjustmentsto our owner drivers.In an environment where our customers are reallyhurting from many cost pressures including fuelwe must be certain that the payments are fair andaccurate. Please work with your branch managerto ensure you understand the changes.ImageWinter has arrived and the task of presentingour trademark immaculate image becomes moredifficult. The presentation of your vehicle iscrucial to our success. As well as being pristineon a Monday, take the time to wash down and tyreblack through the week.New Linehaul UnitsOur brand new 64 pallet, fully mezzanined linehaulB Train capable of carrying 27 tonnes.With the New Zealand dollar at historical highlevels, it is the right time to invest in new truckconfigurations. High tonnage, fully mezzanined,high cubic capacity units will become theminimum requirements in our FTL and fixedlinehaul fleets.Things to do better1: Reduce our claims – careful handling of ourcustomers’ valuable freight is the cornerstoneof our company’s success.2: Take ownership in dealing with our customers,don’t pass the buck, be accountable.3: Think Global, what we achieve in our NewZealand business now has repercussionsaround the world.6. 64 Palleter