The Team's Board Report - Mainfreight

To: Donna Wapp (MFT AKL)Subject: Thankyou\!!/(@ @)------o00-(_)-00o------Looking In To Say…….Hi Donna,Thanks for the copies…….Just as a footnote thought I would tell you that of all the companies that I deal with, you are one ofthe most pleasant people to speak to.Have an awesome weekend.RegardsRosalieYour telephone manner just radiates such a lot of warmth, sort of leaves us feeling that our day hasbeen touched with a rainbow because we had the good fortune of speaking with you.From: Jane McLennanSent: Thursday, 10 April 2008 15:19To: David Tolson [MFT AKL]; Sheree Whitehead [MFT AKL]Hi Dave and ShereeThe tryathlons have been great! Very rewarding in terms of the thousands of children’s smilesI’ve seen. Harold works a charm. We do ‘dance-offs’ with the children and keep thementertained while they wait for the last runner to come over the finish line, and we get all thechildren cheering for the last child coming over the finish line. Pictures attached. Its reallyhelped us raise our profile with families.To: Suzy Zhou [MF Shanghai];Jenny Shui [MF Shanghai]The deliveries have been perfect – there was only ever one mishap, and we coped. The peoplefrom Mainfreight in Palmy were really helpful at putting our gear back on course. Everysingle one of your branches went out of their way to help us, particularly the ones whodelivered on a Saturday night and picked up on Sunday morning, they were amazing and weare really grateful.Thanks again for all your help, and can you please pass on our thanks to the branches involved.Best wishes,JaneCc: Michael Lofaro; Steve ThorogoodSubject: Re: FW: China businessSuzy / Jenny,Mainfreight China has delivered well to my expectations - I congratulateyou on a job well done so far.I will be in Shanghai week of the 26th and have tentatively pencilled tosee you on Tuesday 27th May at your offices.Thanks & RegardsBob