Strategic Plan (PDF) - Cioarchives.ca.gov - State of California

CALIFORNIA STATE INFORMATION TECHNOLOGY STRATEGIC PLANThe essential ingredients of this foundation include:• Leadership focused on the redesign of business processes and the applicationof technologies across organizational boundaries to improve effi ciency,interoperability, and cross-organizational program integration• A collaborative governance process for evaluating government needs andchallenges across organizational boundaries, and prioritizing those initiativesbased on value to customers, public acceptance and a high return oninvestment• Further development of the e-Government service delivery channel,recognizing that digital and web-based transactions and interactions are nowthe preferred way in which millions of people and businesses conduct theiraffairs• Shared architectures, infrastructure, and tools for rapid deployment of newapplications and services• Streamlined project development, management and implementation tocapture early benefi ts and encourage transformation• State workforce skilled in implementing industry best practicesA key facilitator for this transformation of the State’s Internet presence is our federatedownership and architecture, a federation that empowers independent, yet parallel andcoordinated, implementation by agencies across State government. Other objectives andaction items throughout this plan will also contribute to the essential ingredients listedabove.Actions1. By February 2007, the Director of eServices, who provides statewideleadership for the refresh and expansion of the State’s web presence, will haveavailable on the eServices website (www.eservices.ca.gov) a comprehensiveset of policies, standards, web templates and toolkits to assist agencies in thetransformation of the State’s portals and web pages.2. By February 2007, the State CIO, the Director of eServices and the eServicesSteering Committee, using the Government Services on the Web: “California In-Touch” report as foundation, will adopt a California In-Touch Initiative Charterand a model Charter for the development of Service Centers for various linesof business (e.g., “Tax Service Center”, “Business Service Center”, “HealthService Center”, and so on).83. By March 2007, the State CIO will initiate ongoing discussions, to be led bythe State Librarian and State Archivist, with communities of interest acrossAgencies and Departments to develop policies and methodologies for thepreservation of information on State portals and web pages, thereby ensuringlong-term public access to important public information.