Strategic Plan (PDF) - Cioarchives.ca.gov - State of California

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Goals, Objectives, and Actionsto areas with probable justifi able savings, and to revise or suspend the programin those areas where anticipated savings have not been realized.Objective 5Ensure IT Disaster Recovery Plans, Processes, and CapabilitiesSupport Continuity of Governmental ServicesDisaster preparedness includes business resumption planning and information technologyrestoration, among other components. IT plays a signifi cant and critical role in thedelivery of state services.State services are increasingly the result of collaboration across organizationalboundaries. This collaboration has recently been embodied in such efforts as theOffi ce of Emergency Services’ (OES) development of Continuity of Operations (COOP)/ Continuity of Government (COG) guidelines, as well as on-going agency IT operationalrecovery efforts.Actions1. By June 2007, the DTS will have identifi ed and proposed comprehensivedisaster recovery solutions for all IT infrastructure components that it supports.2. By July 2007, OES and the State CIO will work with Agency Secretaries todevelop criteria for setting priorities to re-establish governmental operationsin the event of a large-scale disaster and to identify critical interdependenciesbetween different government entities.3. By August 2007, the SISO and the IT Council’s Security Committee willwork with OES to establish consistency between Operational Recovery andCOOP/COG planning efforts to align processes, terminology, and reportingrequirements.4. By December 2007, the SISO and the IT Council’s Security Committeewill establish a workgroup to develop and publish a process for agency IToperational recovery reviews.Objective 6Standardize State Document Management SystemsThe State will align the architecture and standards of its large document managementsystems in order for these systems to become capable of sharing peak workloads,provide mutual aid in a disaster scenario, and better leverage expensive equipment andIT hardware and software licenses.27
CALIFORNIA STATE INFORMATION TECHNOLOGY STRATEGIC PLANThe State maintains a number of large document management systems including largemail processing centers that conduct document imaging, Optical Character Recognition(OCR) and check processing, as well as all large printing and mail distribution centersthat produce high-volume mailings, benefi t checks printing, various state formsand publications, and custom duplicating services. Standardization of architecturesand processes across these document management systems has many benefi ts.Standardization would allow these unique paper processing environments to share peakworkloads, provide mutual aid in a disaster scenario, and better leverage expensiveelectro-mechanical equipment, technology hardware and software licenses.Many large agencies rely heavily on the use of paper-based channels of documentintake and printing. Document intake management includes sophisticated mail openingequipment that can detect checks, various high-volume scanners for both standard sizeand coupon size documents, imaging services for automated workfl ow, and key dataoperations for data purifi cation and quality. Document printing centers include expensivehigh-volume printers and copiers, specialized check printers with built-in monetaryintegrity, envelope stuffi ng and mail sorting machines that mimic the US Postal Serviceto obtain maximum postage discounts. The California Performance Review reported thateffi ciencies can be gained by standardization and consolidation of these large documentprocessing centers including better disaster recovery provisions and increased security ofinformation.Actions1. By May 2007, the State CIO will sponsor a statewide Document ManagementSystems Committee to analyze the current document intake management anddocument printing environments throughout the State.2. By December 2007, the Document Management Systems Committee willgather the baseline information for document intake management anddocument printing environments throughout the State.3. By July 2008, the Document Management Systems Committee in collaborationwith the State CIO and one or more departments will issue a requestfor solution proposal to the vendor community on how document intakemanagement and document printing centers within the State could beconsolidated or leveraged for economies, disaster recovery and increasedsecurity.4. By January 2009, the Document Management Systems Committee incollaboration with one or more departments will complete and publish theiranalysis of document intake management and document printing centers anddetermine recommended course of action.285. By July 2009, the Document Management Systems Committee in collaborationwith one or more departments may propose legislation to begin theconsolidation for both document intake management centers and / ordocument printing centers.
Page 2 and 3: Message from the State CIONovember
Page 4 and 5: TABLE OF CONTENTSINTRODUCTION .....
Page 6 and 7: INTRODUCTIONThe State is moving for
Page 8 and 9: Goals, Objectives, and Actions1. Ma
Page 10 and 11: MISSIONInformation technology suppo
Page 12 and 13: GOALS, OBJECTIVES AND ACTIONSGOAL 1
Page 14 and 15: Goals, Objectives, and Actions4. By
Page 16 and 17: Goals, Objectives, and ActionsEmerg
Page 18 and 19: Goals, Objectives, and Actionsresul
Page 20: Goals, Objectives, and ActionsGOAL
Page 23 and 24: CALIFORNIA STATE INFORMATION TECHNO
Page 31: CALIFORNIA STATE INFORMATION TECHNO
Page 63 and 64: NOTES
Page 65 and 66: Arnold SchwarzeneggerGovernorState

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