Call Recorder and Message Centre Guide - PMC Telecom

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2ContentsOverview 3Plugging in the memory card 4Using Call Recorder 5Playing back recordings 6Message CentreInstalling trueCall Message Centre 8Using trueCall Message Centre 9The legality of recording phone calls 13Frequently asked questions 14Support 15Do you have everything?Your package contains:- This manual trueCall memory card Memory card/USB adaptor© trueCall Ltd 2009V 3.2 09/07/09
Overview3trueCall Call RecordertrueCall Call Recorder is a memory card that allows trueCall torecord your incoming and outgoing telephone conversations, andsave important messages. Recordings saved to the card can beplayed back directly through your telephone handset or on yourcomputer using trueCall Message Centre software.trueCall Call Recorder is supplied on an SD memory card similar tothose used in digital cameras, but trueCall will only operate withgenuine trueCall Call Recorder memory cards.Why record calls?If you have a record of what was said on a call, it is easier to resolveproblems:- Disputes over products or services you have bought Banks and insurance companies keep recordings of calls fortheir own protection in case of a dispute - why shouldn‟t youhave access to the same information? If you receive malicious calls, this information may make iteasier to take legal action to stop them. Harassment by debt collection companies Keep a record of what you agreed to in case of mis-selling andslammingFor information about the legality of recording calls see page 13.trueCall Message CentreYour Call Recorder memory card can be plugged into a computerand your recordings can be transferred to your hard disk usingtrueCall Message Centre software.trueCall Message Centre software is supplied on the memory card. Itrequires a PC running Windows XP or Windows Vista, or an AppleMac running OSX with PC emulation such as Parallels. It also runsunder the Wine emulator with the Fedora Core 10 Linux operatingsystem.If your computer doesn‟t have a slot to accept an SD card then plugthe card into the supplied adaptor, and plug the adaptor into a freeUSB socket.
Page 1: No more nuisance phone calls!Call R
Page 5 and 6: Using Call Recorder5Setting up the
Page 7 and 8: Playing back recordings7Press # or
Page 9 and 10: Message centre9The installation aut
Page 11 and 12: Message centre11Saving recordings f
Page 13 and 14: The legality of recording phonecall
Page 15 and 16: Support15Call recorder has recorded

Call Recorder and Message Centre Guide - PMC Telecom

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