Download the BT Aura 1500 Twin User Guide. - Cordless Phones

Home Phone withAnswering MachineAura 1500Quick set-up and user guide

Check box contents3Telephone line cord(pre-installed)HandsetBaseMains power adaptor(item code 048611)2x AAA Ni-MH 900mAhrechargeable batteries(already in handset)Contents for each additional handset (multipacks only)Handset Charger Mains power adaptor(item code 048610)2x AAA Ni-MH 900mAhrechargeable batteries(already in handset)IMPORTANTOnly use the mains power adaptors, cables and rechargeable batteries supplied in this box or thisproduct might not work. Any replacement rechargeable batteries must be of the same type. BT acceptsno responsibility for damage caused to your BT Aura 1500 if you use any other type of batteries.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

4Quick set-up guideWhere to put your phone• Place the base within 3metres of a mains powersocket and 2 metres of aphone socket so the cableswill reach.• Make sure it’s at least ametre away from otherelectrical appliances to avoidinterference.• Don’t place the phone orbase in a bathroom or otherhumid area.• The product works bysending radio signalsbetween the handset andbase. The strength of thesignal depends on where youposition the base. Putting itas high as possible can helpgive you the best signal.IMPORTANT• Don’t connect the phone lineto a phone socket until thehandset is fully charged.• The base station shouldbe plugged into the mainspower socket all the time.1 Plug in1. Plug the mains poweradaptor with the bluering on the connectorinto the base, with thecable clipped in thegroove provided.12. Plug the other endof the power adaptorinto the wall powersocket and switch on.The telephone line cord is pre-installed but don’tplug the other end into the wall socket yet.2If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

2 Charge1. Activate the batteries by pulling the plastic tabaway from the back of the handset.Rechargeable batteriesalready fittedRemove this taband charge batteriesfor 24 hours before use.2. Place the handset on the base to charge.3. After 24 hours, plug the phone line cord into thephone wall socket.Quick set-up guide 5Talk/Standby timeUnder ideal conditions, thehandset batteries should giveup to 15 hours talk time or150 hours standby on a singlecharge. (This doesn’t mean youcan unplug the base or leavethe handset for this length oftime without charge).Please note that new NiMHrechargeable batteries don’treach full capacity untilthey’ve been in normal usefor several days.Battery low warningIf the icon is flashing in thedisplay and you hear a warningtone every minute during a call,you’ll need to recharge yourhandset before you can use it.IMPORTANTCharge the handset batteries for 24 hours or yourphone might not work.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

6Quick set-up guideBattery performance• To keep the batteries in thebest condition, leave thehandset off the base for afew hours at a time.• Running the batteries rightdown at least once a weekwill help them last as longas possible.• After charging your handsetfor the first time, subsequentcharging time for thebatteries is approximately6–8 hours.• The charge capacity ofrechargeable batteries willgo down over time, whichwill reduce the talk andstandby time. Eventuallythey’ll need replacing.For details on how to getreplacement batteries, callthe help team on 0800218 2182*.Set up your additional handsets (multipacks only)1. For additional handsets and chargers: plug themains power adaptor connector into the back of thecharger and plug the other end into the mains wallsocket and switch on the power.2. Activate the batteries as explained on page 5.3. Place the handset on the charger to charge for24 hours.1If you ever need to remove the batteries, simplyslide open the battery compartment cover andease out the batteries.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

3 Go!Your BT Aura 1500 is now readyfor you to use• For help setting the date and time, go to page 35.• For instructions on making a call, go to page 18.• For help personalising your phone’s settings, go topage 35.• For instructions on using the answering machine,go to page 51.Or, you may find the answer in the Help sectionon page 64 or see our online frequently askedquestions at www.bt.com/producthelpAlternatively, call the Helpline on 0800 218 2182*.QuickQuickset-upset-upguideguide 7Using your BT Aura 1500on a broadband line?If so, you need to fit an ADSLmicrofilter between thephone line cord and thephone socket. You can getBT ADSL microfilters fromwww.bt.com/shop* Calls made from within the UK mainland network are free. Mobile andinternational call costs may vary.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

8 In this guideGetting to know your phoneHandset buttons...............................12Handset display / display icons..........14Base................................................15Finding your way around your phone.16Menu map.......................................17Using the phoneSwitching the handset on or off.........18Making an external call.....................18Preparatory dialling..........................18Ending a call....................................18Receiving a call.................................18Call Waiting......................................19Earpiece volume...............................19Mute...............................................20Handsfree........................................20Making a handsfree call....................20Answering a call handsfree................20Switch to handsfree during a call.......21Redial list.........................................21Redial a number...............................21Store a number from the redial listto your contacts...............................22Delete a number from the redial list...22Delete the entire redial list................22Voicemail (BT 1571).........................23Keypad lock.....................................23Handset ringer on/off.......................24Finding a handset (paging)...............24ContactsStore a name and number.................25View an entry...................................26View contacts capacity......................26Dial an entry....................................26Edit an entry....................................27Delete an entry................................27Delete all entries..............................28Edit a call group name......................28Change a call group ringtone.............28Set an emoticon...............................29If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Speed dial........................................29Copy a contact entry to a speeddial button.......................................29Delete a speed dial entry...................30Edit a speed dial entry......................31Dial a speed dial entry.......................31SoundHandset ringer melody forexternal calls....................................32Handset ringer melody forinternal calls.....................................32Setting the ringer volume.................33Setting quiet mode...........................33Handset tones on/off........................34Base ringer melody...........................34SettingsHandset settings..............................35Set the date and time format.............35Set the date and time.......................35Brightness level................................36Colour scheme.................................36If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelpIn this guide 9Main menu display format................36Handset name..................................37Wallpaper........................................37Screensaver......................................37LCD backlight...................................38Select base.......................................38Auto answer.....................................38Reset handset..................................39Handset ring priority.........................39Change system PIN...........................40PBX access code...............................40Setting the PBX access code..............40Reset base.......................................41Alarm clockSetting an alarm...............................42Stopping the alarm when it rings.......43Calls listsCaller Display...................................44Calls list...........................................44Viewing call details...........................44

10In this guideDial from the Calls list.......................45Copy a Calls list number toyour contacts...................................45Delete an entry in the Calls list...........45Delete entire Calls list........................46Calls list type....................................46New call alert...................................46BT Network servicesPre-stored BT Services numbers........47Calling the BT Aura 1500 helpdesk....47Calling BT 118 500(Directory Enquires)..........................47Using Call divert...............................48Using Call Waiting.............................48Using Anonymous call reject..............49Using Ring back................................49Using Reminder call..........................49View/edit a BT services number.........50Enter a new service number..............50Answering machineUsing the answering machine fromthe handset......................................51Switching the answering machineon or off..........................................51Outgoing messages..........................52Recording your ownoutgoing message............................52Checking or deleting youroutgoing message............................52Select male or female outgoingmessage voice..................................53Recording a memo...........................53Answer settings................................54Answer mode...................................54Answer delay....................................54Setting the recording timefor messages....................................55Call screening...................................55New message alert on/off.................56If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

In this guide 11Message playback using the handset.57Delete all old messages.....................58Using the answering machine atthe base...........................................58Switching on or off...........................58Playing back messages......................58Operating the answer machine withRemote access.................................59Turning remote access on or off.........59Operating your answeringmachine remotely.............................60Using additional handsetsRegistering an additional handset.....61De-register a handset.......................62Making internal callsbetween handsets............................62Transferring a call.............................633-Way conference call......................63Help................................................64General informationSafety information............................68Cleaning..........................................69Environmental..................................69Product disposal instructions.............69Guarantee........................................70Technical information.......................71Connecting to a switchboard.............71Recall (R).........................................71R&TTE..............................................71Declaration of Conformance..............71For your records...............................71If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

12 Getting to know your phoneHandset buttons(Up) RedialIn standby, press to open and scroll through the Redial list, see page 21.In talk mode, press to increase the earpiece volume.In menu mode, press to scroll up through the options.Left option buttonPress to open the option displayed on the screen.In answering machine mode, deletes the current message.OKPress to accept current selection.TalkIn standby mode, press to make and receive calls, see page 18or press twice to activate handsfree mode.In talk mode, press to switch handsfree on and off, see page 21.LeftWhen entering text, press to move the cursor left.Press to scroll left on the main menu screen.1In standby, press and hold to dial BT 1571 or your network’s, voicemail service.*Press and hold to turn the ringer on or off.R (Recall)For use with some BT Calling Features and when connected to a switchboard/PBX.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

14Getting to know your phoneHandset displayHandset name and numberNumber of missedcalls receivedTimeNumber of answeringmachine messages receivedDateHandset display iconsShows handset battery status. More barsmeans more charge.Scrolls when the handset is charging.Empty frame flashes when it needs recharging.Shows signal strength. More bars meanbetter signal.Flashing – to warn you are moving out of range.Off – out of range or cannot connect to thebase selected.On – during a call.Flashing – incoming call.On – missed call in the Calls list.*On – handsfree speaker on.On – voicemail (BT 1571) message received.On – answering machine on.Off – answering machine off.Memory full shows if memory is fullMute onOn – alarm is set.Flash – alarm time has been reached.Off – alarm off.The keypad is locked.Handset ringer is switched off.* You need Caller Display for this to work and you must subscribe to your network provider. A fee may be payable.Find out more at www.bt.com/callingfeaturesIf you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Getting to know your phone 15BaseAnswer On/OffPress to turn theanswering machineon or off.FindPress to ring allregistered handsets,helpful for findinga missing handset,see page 24.Also used during theregistration process,see page 61.DeletePress once to deletethe messageduring playback.In idle mode press andhold to deleteall old messages.SkipPress to skip a messageduring playback.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

16Getting to know your phoneFinding your way around your phoneYour BT Aura 1500 has an easy to use menu system.Each menu has a list of options, which you can see on the menu map opposite.When the handset is switched on and in standby:1. Press the Menu option button to open the main menu.2. Use , , or buttons to scroll through and highlight theavailable options.3. When the menu you want is highlighted, press the OK option button to selector the Back button to return to the previous screen.To exit a menu and return to standby, press .If no buttons are pressed for 30 seconds, the handset returns tostandby automatically.Left option buttonPress to select the optiondisplayed on the screenabove the button.Right option buttonPress to select the optiondisplayed on the screenabove the button.Navigation buttonsor Scroll left and right.Scroll up and down.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Getting to know your phone 17Menu MapContactsIf empty: New EntryCapacityIf entries: Entries listedalphabeticallyAlarm clockAlarm 1Alarm 2Alarm 3Alarm 4Alarm 5Answer machinePlay MessagesDelete Old MsgsAnswer On/OffOGM VoiceOutgoing MessageRecord MemoAnswer SettingsSettingsDate & TimeDisplayHandsetBaseSoundHandset RingerBase RingerAdvisory TonesBT ServicesHelpdeskBT118500DivertsCall WaitingAnon Call RejRingbackReminder CallIf you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

18Using the phoneSwitching the handset on or offTo switch off1. Press and hold . You will be prompted to switchoff handset. Press Yes to switch the handset off.When you make a call, the lighton the base flashes.Call timerYour handset will automaticallytime your outgoing calls. Thehandset shows the length oftime both during and for a fewseconds after your call.Out of range warningWhen the handset is outof range of the base, theicon flashes.If you move out of range whenyou’re on a call, you’ll lose yourconnection. The handset willautomatically re-connect tothe base when you move backwithin range.To switch on1. Press and hold .Making an external call1. Press . is displayed.2. When you hear the dial tone, dial the number.Preparatory dialling1. Dial the number first. If you make a mistake pressClear to delete the last digit.2. Press to dial.Ending a call1. Press .Receiving a callWhen you receive a call, the phone rings. If you’vegot a Caller Display service, the display shows thecaller’s number if it’s available or the caller’s nameif it matches an entry in your contacts list.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 19If you don’t have a Caller Display service, the screenshows External call.1. Press to accept the call.Call WaitingIf you’ve got a Call Waiting service and it is switchedon, your BT Aura 1500 will alert you to a secondincoming call if you’re already engaged on anexternal call.1. You’ll hear the call waiting tone and the displaywill show the number of the caller, or the name if itmatches an entry in your contacts.2. Press to answer the new call and your first calleris put on hold.3. Press to toggle between the two callers.4. Press to hang up the current call.Auto answerIf auto answer’s set to ON youcan answer a call by lifting thehandset off the base.If auto answer’s set to OFF,you’ll need to lift the handsetoff the base and press too.Auto answer ON is the defaultsetting. See page 38.To switch your call waitingservice on or off, see page 48.Earpiece volumeDuring a call, you can adjust the handset earpiecevolume. There are five levels.1. Press or to increase or decrease thevolume.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

20Using the phoneMuteDuring a call, you can talk to someone nearbywithout your caller hearing.1. During a call, press Mute. The display shows Mute Onand your caller can’t hear you.2. Press Mute Off to return to your caller.During a handsfree call,press or to changethe loudspeaker volume.HandsfreeHandsfree lets you talk to your caller withoutholding the handset and means that other peoplein the room can listen to your conversation over theloudspeaker.Making a handsfree call1. Dial the number then press twice. is displayed.You hear your call over the handset loudspeaker.Press to switch the call between the earpiece andthe loudspeaker.2. Press to end the call.Answering a call handsfreeWhen the phone rings:1. Press . The call is transferred to the handsetloudspeaker.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 21Switching to handsfree during a call1. During a call, press to put the call on theloudspeaker. To switch handsfree off and return thecall to the earpiece, press again.Redial listUp to the last 20 telephone numbers called aresaved in the redial list. Once 20 numbers are storedand another number is entered, the oldest numberin the list is deleted. You can choose any of thenumbers in the redial list to call, delete or store inyour contacts.Redial a number1. Press and a list of the most recent numberscalled is displayed.2. Press to highlight the number you want andpress Option.3. Scroll to highlight Call Number then press OK.The number will be dialled.To view the details of thenumber, press Option, Details ishighlighted, press OK.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

22Using the phoneFor help with entering names,see page 25.If you make a mistake whennaming storing a number fromthe redial list, press Clear.Store a number from the redial list toyour contacts1. Press . Scroll to highlight the number youwant and press Option.2. Scroll to highlight Store Number and press OK.3. Enter the name for the contact using the keypad andpress Save. The display will show Saved and theentry will now be saved in your contact lists.Delete a number from the redial list1. Press . Scroll to highlight the number youwant to delete and press Option.2. Scroll to highlight Delete Entry and press OK.3. The display shows Delete? Press Yes to confirm.The number will be deleted.Delete the entire redial list1. Press . Scroll . The last number you dialledis highlighted. Press Option.2. Scroll to highlight Delete All and press OK.3. The display shows Delete All? Press Yes to confirm.The number will be deleted.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using the phone 23Voicemail (BT 1571)1. If you have subscribed to the BT Answer 1571service you can press and hold to listen toyour messages.Keypad lockYou can lock the keypad so that it can’t be usedaccidentally while you’re carrying it around.To lock the keypad1. Press and hold until Keypad Locked is brieflydisplayed before returning to standby, with theicon displayed.To unlock the keypad:1. Press and hold until Keypad Unlocked is brieflydisplayed before returning to standby.The icon is displayed ifa voicemail message hasbeen recieved.With the keypad locked, youcan still call the emergencyservices on 999 and 112.When the keypad is lockedyou can still answer incomingcalls and operate the handsetas normal. When the call isended, the keypad lock comeson again.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

24Using the phoneHandset ringer on/off1. Press and hold to turn the handset ringer onor off. If you switch the ringer off, the icon willbe displayed.If you get an incomingcall while you’re paging ahandset, the incoming calltakes priority.Paging calls can’t be answeredby a handset.Finding a handset (Paging)You can ring a handset to help find it.1. Press on the base. All handsets registered to thebase will ring and the screen will show Paging for upto 30 seconds.2. Press on the base again to stop the ringing orpress any button on any handset.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

ContactsYou can store up to 250 names and numbers in yourlist of contacts. Names can be up to 16 characterslong and numbers up to 24 digits. You must store aname and number in order to save a contact.Store a name and number1. From standby, press Names.2. New Entry is highlighted, press OK.3. Enter the new contact name (see note opposite forhelp). Press .4. Number is displayed. Enter the number. Press .5. Group is displayed. If you wish to add the entry toa call group, scroll or to highlight a group andpress OK. Display shows Saved (if you don’t want touse this feature, simply select No Group). The displayshows Saved.Character map – press to switch betweenupper, lower or sentence case1 1 @ _ # = < > ( ) & £ $ ¥ € [ ] { } ¤ §2 A B C 2 Ä À Á Â Ã Å Æ Ç3 D E F 3 È É Ë Ê ∆ Ф4 G H I 4 Ğ Ì Í Î Ï İ Г̍5 J K L 5 ƛ6 M N O 6 Ö Ò Ó Ø Ô Ň7 P Q R S 7 ß ∏ Θ ∑8 T U V 8 Ü Ù Ú Û9 W X Y Z 9 Ý Ÿ Ω Ξ Ψ0 SPACE . 0 , / : ; “ ‘ ! ¡ ? ¿ * + - % \ ^ ~ |Entering namesUse the keypad letters to enternames, e.g. to store Tom:Press once to enter T.Press three times to enter o.Press once to enter m.Writing tipsPress Clear to delete the lastcharacter or digit.Press or to move backwardsor forwards through character/digits.Press to switch betweenupper, lower or sentence case.Press to insert a space.The Call group options are:No groupFamilyFriendsBusinessVIPUtilitiesOthersGeneralTo enter a pause in acontact numberWhen storing a number press andhold in the place where youwant the pause.25If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

26ContactsView an entry1. Press Names. The first entry is displayed.2. Scroll or to the entry you want.3. Press Option and scroll to View Entry.4. Press Select to view the details.Searching alphabeticallyPress the relevant keypadbutton, e.g. for the entriesbeginning with T pressonce then scroll orthrough the entries.View contacts capacity1. Press Names. The first entry is displayed.2. Scroll to any entry.3. Press Option and scroll to Capacity.4. Press OK to view the number of entries,e.g. 57/250.Dial an entry1. Press Names. The first entry is displayed.2. Scroll or to the entry you want.3. Press to dial.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 27Edit an entry1. Press Names. Scroll or to the entryyou want.2. Press Option and scroll to Edit Entry and pressOK.3. Name is displayed. Use the keypad to amend andpress OK.4. Number is displayed. Use the keypad to amend andpress OK.5. Group is displayed. Press or to select agroup and press OK.When editing a name ornumber, press Clear to deletecharacters and digits.Delete an entry1. Press Names. Scroll or to the entryyou want.2. Press Option and scroll to Delete Entry.3. Press OK. Display shows Delete?4. Press Yes to confirm deletion or No to cancel.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

28ContactsDelete all entries1. Press Names. Scroll to any entry andpress Option.2. Scroll to Delete All and press OK.3. Display shows Delete Whole Contacts?4. Press Yes to confirm deletion or No to cancel.Call group names cannotexceed 10 characters.You can set different ringtonesfor each call group so you willknow when someone from acertain call group is phoningyou.Edit a call group name1. Press Names. Scroll to any entry andpress Option.2. Scroll to Edit Call Group and press OK.3. Display highlights Rename Group, press OK.4. Press Clear to delete the current name and enter anew name.5. Press OK to save.Change a call group ringtone1. Press Names. Scroll to any entry andpress Option.2. Scroll to Edit Call Group and press OK.3. Scroll to Set Ringtone and press OK.4. Press or to choose the ringtone. A sample ofeach is played. Press OK to save.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 29Set an emoticon1. Press Names. Scroll to any entry andpress Option.2. Scroll to Edit Call Group and press OK.3. Scroll to Set Picture and press OK.4. Press or to choose an emoticon and press OKto save.Speed dialYou can allocate a name and number from thephonebook to each of the Speed dial buttonsto . Then you can simply press and hold theSpeed dial button to automatically dial the numberstored under it.You can set an emoticon to acontact so when an incomingcall is received the selectedemoticon will be displayed.There are 15 emoticons,plus off:OffFamilyFriendsBusinessmanVIPSettingsEmoticon 1 to Emoticon 10Copy a contact entry to a Speed dial button1. Press Names. Press Option and scroll or toSpeed Dial and press OK.2. Scroll or to the Speed Dial button youwant (button to ) and press OK.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

30Contacts3. If a name and number is already allocated to theSpeed dial button you have chosen they will bedisplayed. To re-use this Speed dial button see,“Edit a Speed dial entry”, on page 31.4. If the Speed dial is empty No number is displayedand then the screen shows all your contacts. Scrollor to the entry you want to select andpress OK to save.Delete a Speed dial entry1. Press Names. Press Option and scroll or toSpeed Dial and press OK.2. Scroll or to select the Speed dial buttonnumber you want to delete and press OK.3. The name and number is displayed, press Optionand scroll or to Delete, press OK.4. Delete? is displayed, press Yes to confirm.Deleted is displayed.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Contacts 31Edit a Speed dial entry1. Press Names. Press Option and scroll or toSpeed Dial and press OK.2. Scroll or to the Speed Dial button youwant to edit and press OK.3. The name and number is displayed, press Optionand Edit is displayed.4. Press OK to confirm, and then scroll orto the entry in your contacts you want and press OKto save.5. This new name and number from your contacts willreplace the old name and number for this Speeddial button.Dial a Speed dial entry1. Press and hold the Speed dial button ( to )that holds the number you wish to dial.2. The display shows the icon and the numberbeing dialled.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

32SoundChoose from 20 polyphonic and5 standard ringer melodies.ImportantChanging the handset ringermelody will only change theringer melody you hear whencallers stored under No Group inyour contacts or callers whosenumbers are not stored in yourcontacts call you. To changethe ringer melody for callersstored under different callgroups, see page 28 or for moreinformation on call groups, seethe notes on page 25.Handset ringer melody for external calls1. Press Menu, scroll to and press OK.2. Handset Ringer is highlighted. Press OK.3. External Call is highlighted. Press OK and you’llhear the current melody.4. Scroll or to hear different melodiesand press OK to save your choice. Saved willbe shown.Handset ringer melody for internal calls1. Press Menu, scroll to and press OK.2. Handset Ringer is highlighted. Press OK.3. Scroll to Internal Call. Press OK and you’ll hearthe current melody.4. Scroll or to hear different melodiesand press OK to save your choice. Saved willbe shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Sound 33Setting the ringer volume1. Press Menu, scroll to and press OK.2. Handset Ringer is highlighted. Press OK.3. Scroll to Volume. Press OK and you’ll see thecurrent setting.4. Scroll or to select the volume level 1-5 or offand press OK to save your choice. Saved willbe shown.Setting quiet modeWhen quiet mode is enabled, regardless of thebase and handset ringer settings, when there is anincoming call, the handset will beep once.1. Press Menu, scroll to and press OK.2. Handset Ringer is highlighted. Press OK.3. Scroll to Quiet Mode. Press OK.4. Scroll or to turn select Beep or Off and press OKto save your choice. Saved will be shown.The handset has 5 ringervolume settings plus off.The icon will be displayed inthe idle screen when the ringeris set to Off.As a quick way to turn thehandset ringer off, press andhold .If you switch the handset andbase ringer off you can still heara tone when you receive anincoming call by changing theQuiet Mode setting to Beep.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

34SoundYour handset can give a keybeep to each button press. Itcan also give a tone to confirma successful action such asstoring a new phonebook entry.You can switch these tones onor off individually.You can choose from fifteenbase ringtones. There are fivestandard ringtones and 10polyphonic ringtones.Handset tones on/off1. Press Menu, scroll to and press OK.2. Handset Ringer is highlighted. Scroll toAdvisory Tones. Press OK.3. Key Tone is highlighted, press OK or scroll toeither Confirm Tone, Low Battery or No Coverage andthen press OK.4. Scroll or to select On or Off and press OK to saveyour choice. Saved will be shown.Base ringer melody1. Press Menu and scroll to and press OK.2. Scroll to Base Ringer and press OK.3. Ringer is highlighted, press OK.4. Use the or buttons to choose the ringer melodyand press OK. Saved will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

SettingsHandset settingsSet the date and time format1. Press Menu, scroll to and press OK.2. Date & Time is highlighted, press OK.3. Time/Date Format will be highlighted. Press OK.4. Time Format will be highlighted. Press OK anduse the or buttons to choose 12 or24 Hour display.5. Press OK and saved will be displayed and you’llbe taken back to the Time/Date screen.6. Scroll to Date Format and press OK.7. Use the or buttons to choose the date formateither DD.MM.YY or MM.DD.YY and press OK.8. Saved will be displayed and you’ll be taken backto the Time/Date screen.Date and timeIf you’ve signed up for yournetwork’s Caller Display service,the date and time will be setautomatically for all handsetswhen you get your first call.The date and time is recordedwith each answering machinemessage you get so it’simportant to set the dateand time.If you don’t have a CallerDisplay service, you can set thecorrect date and time manually,see opposite.35Set the date and time1. Press Menu, scroll to and press OK.2. Date & Time is highlighted, press OK.3. Time/Date Format will be highlighted, scrollto Set Time/Date and press OK.4. Enter the time using the keypad and press OK.5. Enter the date using the keypad and press OK.6. Saved will be displayed.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

36SettingsThere are 8 brightness levelsto choose from. Level 1 isthe darkest and level 8 isthe brightest.There are 4 colour schemes tochoose from.The default setting is Scheme 1.If you change the displayformat to Single Item it willchange the format of the mainmenu screen. Instead of allicons displayed on one screen,they will be saved as one iconper screen. So you will need toscroll through the menu screenby screen using the andbuttons.Brightness level1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Brightness will be displayed, press OK.4. Use the or buttons to choose the levelyou want (level 1-8) and press OK. Saved willbe displayed.Colour scheme1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to Colour Scheme and press OK.4. Use the or buttons to choose thecolour scheme you want and press OK. Savedwill be displayed.Main menu display format1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to Display Mode and press OK.4. Use the or buttons to choose Multiple or SingleItem and press OK. Saved will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Settings 37Handset name1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to Handset Name and press OK.4. Press Clear to remove the current name.5. Use the keypad to enter a new name and pressDone. Saved will be shown.Wallpaper1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to Wallpaper and press OK.4. Use the or buttons to choose the wallpaper youwant or Off and press OK. Saved willbe displayed.Screensaver1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to Screensaver and press OK.4. Use the or buttons to select either Off, DigitalClock or a Wallpaper (1-15) and press OK. Savedwill be shown.A handset name can be amaximum of 10 characters.There are 15 wallpapers tochoose from.The default setting isWallpaper 1.You can choose from anyone of the 15 wallpapers or thedigital clock as a screensaver,or you can switch it off. Thedefault setting is Digital Clock.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

38SettingsLCD backlight1. Press Menu and scroll to and press OK.2. Scroll to Display and press OK.3. Scroll to LCD Backlight and press OK.4. Use the or buttons to choose On, Dim or Off andpress OK. Saved will be shown.You can use the Select basefeature if you have registeredyour handset to more than onebase. You can register yourhandset to up to 4 bases.If auto answer’s set to On youcan answer a call by lifting thehandset off the base.If auto answer’s set to Off, you’llneed to lift the handset off thebase and press too.Auto answer On is thedefault setting.Select base1. Press Menu and scroll to and press OK.2. Scroll to Handset and press OK.3. Select Base is highlighted. Press OK.4. Use the or buttons to choose the base and pressOK. Saved will be shown.Auto answer1. Press Menu and scroll to and press OK.2. Scroll to Handset and press OK.3. Scroll to Auto Answer and press OK.4. Use the or buttons to select On or Off and pressOK. Saved will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Settings 39Reset handset1. Press Menu and scroll to and press OK.2. Scroll to Handset and press OK.3. Scroll to Reset handset and press OK.4. Enter the 4 digit system PIN (default 0000) andpress OK.5. Press Yes to confirm. Saved will be shown.Handset ring for priority1. Press Menu, scroll to . Press OK.2. Scroll to Base. Press OK.3. Scroll to Ring Priority. Press OK.4. All is highlighted. Press OK for all handsets toring together.OrScroll or to select the handset you want to ringfirst. Press OK. The ring delay option is highlighted.Press or to set the number of rings before theother handsets ring. Press OK.Saved will be shown.Resetting your handset restoresits factory settings. This won’taffect your contacts or theCalls list.When you have more than onehandset registered to yourbase, you can set one handsetto ring before the others. Thisallows one handset user toanswer all incoming calls first,like a receptionist.Choose All Handsets if you wantall handsets to ring at thesame time or Select Handset tonominate a handset to ringbefore the others.Ring delay options; 2, 4, 6 or8 rings.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

40SettingsThe System PIN is used whenchanging certain settings andregistration / deregistration.The default setting is 0000.You can change this to yourown preferred 4-digit number.If you make a mistake, pressClear to delete.Change system PIN1. Press Menu and scroll to and press OK.2. Scroll to Base and press OK.3. Scroll to Change System PIN and press OK.4. Enter the old 4 digit PIN (default=0000) and press OK.5. Enter the new 4 digit PIN and press OK.6. Enter the new 4 digit PIN again and press OK.Saved will be shown.PBX access codeIf you’re connected to a switchboard, you might needto enter an access code (e.g. 9) before each numberis dialled. Your BT Aura 1500 can store an access codewhich is automatically dialled before each number.If an extension number ofsix digits or fewer, or a localnumber without the diallingcode, is entered in yourcontacts, then an access codeand Pause will prefix thenumber when it’s dialled out.Setting the PBX access code1. Press Menu, scroll to and press OK.2. Scroll to Base and press OK.3. Scroll to PBX Access. Press OK.4. Enter the number you want (single digit only) andpress OK. Saved will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Settings 41Reset base1. Press Menu and scroll to and press OK.2. Scroll to Base and press OK.3. Scroll to Reset base and press OK.4. Enter the 4 digit system PIN (default=0000) andpress OK.5. Press Yes to confirm the change. Saved willbe shown.If you reset the base it willreturn to its factory settings.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

42Alarm clockYou can set up to five alarms,each with its own melody.You can set a differentfrequency for each alarm:Once, daily, Monday-Friday,Monday to Saturday andSaturday to Sunday.You must set the alarmactivation to On for the alarmto ring.You can select melody 1-15 forthe alarm ringtone.Once you’ve set the date and time on your phoneyou can set up alarms.If you haven’t got Caller Display and didn’t set thedate and time when you first set up your phone, seepage 35.Setting an alarm1. Press Menu and scroll to and press OK.2. Alarm 1 will be highlighted. Press OK.3. Use the or buttons to turn the alarm On.4. Press and enter the alarm time.5. Press and use the or buttons to choose thefrequency of the alarm.6. Press and use the or buttons to choosethe alarm melody and press OK. Saved wilbe shown.7. Press Back to return to the previous menu.To set other alarms, highlight another alarm at step2 above then follow the same steps.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Alarm clock 43Stopping the alarm when it ringsWhen the alarm rings, both the alarm icon andAlarm will flash in the display. Press any button toturn off the alarm even if the keypad is locked.If an alarm is reached during a call, the alarm iconwill flash but the ring will be disabled.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

44Calls listsYou’ll need to sign up for yournetwork provider’s CallerDisplay service for this featureto work. You might have to paya fee. For more information onBT Calling Features, call BT freeon 0800 800 150.To make sure the caller’s nameis displayed, make sure you’vestored the full telephonenumber in your contacts,including the dialling code.You can store more than onenumber for the same caller.Indicator for received callsThe following icons next tothe telephone number orname indicate:A new call receivedA viewed callNo dot = a dialled numberIf the number is unavailable,Unavailable is displayed.If the number has beenwithheld by the caller, Withheldis displayed.If the number calling isfrom abroad, Internationalis displayed.Caller DisplayIf you’ve subscribed to a Caller Display service,you’ll be able to see your caller’s number on yourhandset display (provided it’s not withheld) beforeyou answer a call. If your caller’s name is stored inyour contacts and it matches the number calling,you’ll see the caller’s name on the display as well.Calls listThe Calls list holds up to 50 numbers. The date andtime of the call is also stored if available. The callsare listed in date order and, when the list is full and anew call is received, the oldest entry will be deletedautomatically. The Calls list can hold numbers up to24 digits and names up to 16 characters.Viewing call details1. Press , the most recent entry is at the top of thelist. (or, Settings is displayed if there are no entries).2. Press or to scroll through the list.3. When an entry is highlighted, press Option.Details is highlighted, press OK.4. The display shows the phone number (and name ifstored in your contacts) date and time of the call.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Calls lists 45Dial from the Calls list1. Press .2. Scroll to the entry you want and press Option.3. Scroll to Call Number and press OK to callthe number.Copy a Calls list number to your contacts1. Press .2. Scroll to the entry you want and press Option.3. Scroll to Store Number and press OK.4. Enter the new contact’s name using the keypad andpress Save.5. The number will be displayed, edit if necessary andpress OK. Saved will be shown.6. Group is displayed,press or to select a group andpress OK.Delete an entry in the Calls list1. Press .2. Scroll to the entry you want to delete andpress Option.3. Scroll to Delete Entry and press OK.4. Press Yes to delete the entry. Saved will be shown.If the call is from the operator,Operator is displayed.If the call is from a payphone,Payphone is displayed.If the caller is a ringback call,Ringback is displayed.To clear the icon, browsethrough the Calls list and viewthe details of unread calls.If you need to edit thenumber or name, press Clearto delete any unwantedcharacters, then use the keypadto enter new ones.When the Calls list is open,press to scroll from thenewest call to the oldest, orpress to scroll from theoldest call to the newest.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

46Calls listsDelete entire calls list1. Press .2. Scroll to any entry and press Option.3. Scroll to Delete All and press OK.4. Press Yes to delete all entries. Saved willbe shown.Calls List TypeAll Calls will list answeredand missed calls in the Callslist. Missed Calls will only listunanswered calls.New call alertThe new call alert will cause thehandset to beep when a missedcall is received in the calls listand has not been viewed yet.The default setting is Off.If you turn the new call alert Offand the beeping continues, youmay need to clear all calls in thecalls list to stop it.Calls list type1. Press .2. Press Option and scroll to Settings andpress OK.3. Calls List Type is displayed, press or to chooseeither All Calls or Missed Calls and press OK.will be shown.New call alert1. Press .2. Press Option and scroll to Settings andpress OK.3. Calls List Type is displayed, press . New CallAlert is displayed, press or to choose either Onor Off and press OK. will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

BT Services47You can easily call a range of useful pre-storednumbers and BT Calling Features through theBT Services menu. There are 2 empty entries in themenu where you can enter your own numbers ifyou wish.Pre-stored BT Services numbersBT HelpdeskBT 118500DivertsCall WaitingAnonymous Call RejRingbackReminder callEmptyEmptyCalling the BT Aura 1500 helpdesk1. Press Menu, scroll to and press OK.2. Helpdesk will be highlighted. Press to call.Calling BT 118500 (Directory Enquiries)1. Press Menu, scroll to and press OK.2. Scroll to BT118500 and press to call.You need to subscribe to BTCalling Features to be able touse some of these services.You might have to pay a fee.For more details on BT’s CallingFeatures, go to www.bt.com/callingfeatures or call BT freeon 0800 800 150.If you’re not connected tothe BT network, some ofthese services might not beavailable. Please contact yournetwork provider. Call diversionservices might allow otherdivert options. Check with yournetwork provider for details.For more information, see theBT Calling Features user guidesupplied when you subscribe tothe services of your choice.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

48BT ServicesCall Divert will divert allincoming calls to anothernumber of your choice.Call waiting lets you know ifanother person is trying tocontact you while you’re on acall. If a second caller rings youwill hear a beep in the handset.If you’ve also subscribed toCaller Display, the screen willshow the caller’s details.Using Call divert1. Press Menu, scroll to and press OK.2. Scroll to Diverts and press OK.3. Scroll to choose when you want Call divert to apply:All Calls, When Busy or No Answer.4. Press OK.5. Scroll to choose either Set up, Check or Cancel andpress to call and follow the spoken instructions, orlisten for confirmation/status of your instructions.Using Call waiting1. Press Menu, scroll to and press OK.2. Scroll to Call Waiting and press OK.3. Scroll to choose either Call Wait on, Call Wait offor Call Wait check and press to call. Follow thespoken instructions, or listen for confirmation/status of your instructions.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

BT Services 49Using Anonymous call reject1. Press Menu, scroll to and press OK.2. Scroll to Anon Call Rej and press OK.3. Scroll to choose either Setup, Check or Cancel andpress to call. Follow the spoken instructions, orlisten for confirmation/status of your instructions.Using Ring back1. Press Menu, scroll to and press OK.2. Scroll to Ring back and press OK.3. Scroll to choose either Setup, Check or Cancel andpress to call. Follow the spoken instructions, orlisten for confirmation/status of your instructions.Using Reminder call1. Press Menu, scroll to and press OK.2. Scroll to Reminder Call and press OK.3. Scroll to choose either Set Reminder, CheckReminder or Cancel Reminder and press tocall. Follow the spoken instructions, or listen forconfirmation/status of your instructions.Anonymous call rejectblocks calls from withheld oranonymous numbers. If a callerwithholds their number, theywon’t be able to get throughto you.With Ring back you can get anautomatic call back from anengaged number. No need todial a busy number over andover again. Just dial 5, wait fora confirmation message andhang up. Your phone will keeptrying the busy number for upto 45 minutes.Reminder call lets you book analarm call. Like an alarm clock,except it lets you book an alarmcall days in advance. Set repeatreminders every day or as aone-off call to remind you of aspecific eventIf you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

50BT ServicesTo reset the BT Servicesnumbers back to the pre-storednumbers you can reset thehandset to it’s original factorydefault settings, see page 39.View/ edit a BT Services number1. Press Menu. Scroll to and press OK.2. Scroll to highlight the entry you want and pressOK (or if you’ve chosen Helpdesk or BT 118500,press Option).3. View Entry is highlighted, press OK to view thenumber or scroll to highlight Edit Entry andpress OK.4. Press Clear to delete a number and use the keypadto enter new numbers. Press OK to save. Savedwill be shown.Enter a new service number1. Press Menu. Scroll to and press OK.2. Scroll to Empty and press Edit.3. You can now enter a new name and number, pressOK to save. Saved will be shown.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine51Your BT Aura 1500 can digitally record up to 30minutes of messages.You can operate your answering machine from:• the handset.• the base.• remotely, from any other Touchtone telephone,see page 59.Your BT Aura 1500 comes with two pre-recordedoutgoing messages, one that allows callers to leavea message and one that simply answers the call.And you can record your own message.Using the answering machine fromthe handsetSwitching the answering machine on or off1. Press Menu and scroll to . Press OK.2. Scroll to Answer On/Off. Press OK.3. Scroll or to highlight On or Off and press OK.Answer Machine On Saved will be shown.You’ll need to set the date andtime (if you’ve not already doneso) so that you’ll know wheneach message was received.If you’ve signed up for to yournetwork’s Caller Display service,the date and time will be setautomatically for all handsetswhen you get your first call. Toset the date and time manually,see page 35.Voice promptsYour BT Aura 1500 answeringmachine has voice prompts tohelp you use its settings andfeatures.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

52Answering machineAnswer and recordThe pre-set Answer and Recordoutgoing message, that allowsyour caller to leave a message,is “Hello, your call cannot betaken at the moment, so pleaseleave your message afterthe tone”.Your Answer and Recordoutgoing message can be up to1 minute long and will replacethe pre-recorded message.Answer onlyThe pre-set Answer onlyoutgoing message, wherecallers hear an announcementbut can’t leave a message, is“Hello, your call cannot betaken at the moment and youcannot leave a message, soplease call later”.When recording your Answeronly message, remember tolet your callers know thatthey won’t be able to leavea message.Outgoing messagesThe outgoing message is the message a caller firsthears when the answering machine picks up theircall. There are two pre-recorded outgoing messagesto choose from (see note on the left) or you canrecord your own.Recording your own outgoing message1. Press Menu and scroll to . Press OK.2. Scroll to Outgoing Message and press OK.Play OGM is highlighted, scroll to Record OGMand press OK.3. Scroll or to highlight Answer & Record orAnswer Only and press OK.4. Follow the voice prompts to record your messageand press Save.5. Your message is then played back. If you want todelete it, press Delete during playback.Checking or deleting your outgoing message1. Press Menu and scroll to . Press OK.2. Scroll to Outgoing Message and press OK.3. Scroll to Play OGM and press OK.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 534. Scroll or to choose Answer & Record orAnswer Only press OK to listen.5. To delete the message, press Delete when it isplaying.Select male or female outgoing message voiceIf you want to use the pre-recorded outgoingmessage, you can choose either the male or femalevoice. The default setting is female.1. Press Menu and scroll to . Press OK.2. Scroll to OGM Voice and press OK.3. Scroll or choose either Female or Male and pressOK. Saved will be shown.To reinstate the pre-recordedmessages, delete your ownrecorded outgoing message,see opposite.You can’t delete a prerecordedmessage. If youdelete your personal OGM,the pre-recorded OGM will beautomatically reinstated as youroutgoing message.Recording a memo1. Press Menu and scroll to . Press OK.2. Scroll to Record Memo and press OK.3. Follow the voice prompts to record.To end recording, press Save.4. Your memo is then played back. If you want todelete it, press Delete during playback.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

54Answering machineTime saverWhen you ring in to accessyour messages remotely, if youranswering machine is set totime saver and you have newmessages it will answer after 10seconds, if you do not have anynew messages, it will answerafter 20 seconds. This meansyou can hang up knowing youhave no new messages, savingyou time and the cost of thecall.For compatibility with BT 1571(or another voicemail service)do not set the ring delay tomore than 6 rings.Answer settingsAnswer modeChoosing which outgoing message you wantplayed to callers.1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Answer Mode is highlighted, press OK.4. Use or buttons to highlight Answer & Record orAnswer Only and press OK. Saved will be shownand the screen will return to the previous menu.Answer delaySetting how soon the answer machine picks up calls1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Scroll to Answer Delay and press OK.4. Use or buttons to set the number of rings (1-9rings or Time Saver) before the answer machine picksup calls and press OK. Saved will be shown andthe screen will return to the previous menu.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 55Setting the recording time for messages1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Scroll to Recording Time and press OK.4. Use or buttons to set the recording time andpress OK buttons. Saved will be shown and thescreen will return to the previous menu.Call screeningWhen call screening is turned on and the answermachine takes a call, you can listen to the callerleaving a message. You can then identify the callerand decide whether to take the call in person.Recording timeThe maximum message timecan be 30 seconds, 1 minute,2 minutes or unlimited.While screening, you canadjust the volume by pressingor on the handset.Turning call screening on or off1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Scroll to Call Screening and press OK.4. Use or buttons to select On or Off andpress OK buttons. Saved will be shown and thescreen will return to the previous menu.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

56Answering machineWhen your BT Aura 1500 rings, wait for the answermachine to take the call. When the caller beginsleaving a message, the display shows Screening?If you want to talk to the caller, press to take thecall. This will stop the recording if it’s started.Press to stop screening without talking tothe caller.When New message alert toneis on, the base will beep atregular intervals.New message alert on/off1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Scroll to New Msg Alert and press OK.4. Use or buttons to select On or Off andpress OK buttons. Saved will be shown and thescreen will return to the previous menu.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 57Message playback using the handset1. Press Menu and scroll to . Press OK.2. Play Messages is highlighted. Press OK. You willhear if you have messages or not, if you do theywill be played.3. The handset displays the number and name of thecaller if available, the date and time it was receivedand whether the message is new (not been listenedto) or old (already listened to). The message isplayed automatically.During playback you have the following options:or to adjust the volume.once to repeat the message.to play the next message.Delete or to delete the current message.Display shows Deleted.Stop or to stop playback.to cancel playback and returnto standby.At the end of playback the handset will return tostandby. The messages are renumbered to takeaccount of any deleted messages.You can play back messageswith the answer machineturned on or off.Each message is played backwith the day and time of thecall announced.New messages will be playedbefore any old messages, witha beep to show the end of newmessages and the beginning ofplayback of old messagesIf there are no messages thedisplay shows No messages.You can’t delete messages thatyou’ve not yet played.Unless you delete a message,it’s automatically saved.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

58Answering machineMemory fullIf the caller’s still talking whenthe memory becomes full thecaller hears “Thank you forcalling” and the machine willhang up.You must delete messagesbefore your machine will beable to record new ones. Todelete old (played) messages,see opposite or page 57 forinstructions.Delete all old messages1. Press Menu and scroll to . Press OK.2. Scroll to Delete Old Msgs and press OK.If there are no old (unplayed) messages, the displayshows No Old Msgs.If there are old messages the display shows DeleteOld Messages? Press Yes to confirm or No to cancel.3. The screen will return to the previous menu level.Using the answering machine atthe baseSwitching on or offPress . The setting will be announced.Playing back messages1. Press . New messages are played first.During playback:Press to delete the current message.Press once to repeat the message.Press twice to play the previous message.Press to play the next message.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Answering machine 59Press to pause and resume playback.Press to stop playback.Press or to adjust the speaker volumeduring playback.At the end of playback press and follow thevoice prompt to press again to delete all oldmessages.Operating the answer machine withRemote accessWith Remote access, you can operate youranswering machine from any Touchtone phone,even if you forget to turn on your answer machinebefore you go out.Turning remote access on or off1. Press Menu and scroll to . Press OK.2. Scroll to Answer Settings and press OK.3. Scroll to Remote Access and press OK4. Use or buttons to turn select On or Off and pressOK. Saved will be shown and the screen willreturn to the previous menu.The default setting is off.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

60Answering machineWhen Remote access isenabled, you can call in fromanother phone to listen to yourmessages and operate youranswering machine. You shouldset a 4 digit system PIN so thatother people can’t ring up andlisten to your messages.When Remote access is turnedoff, the 4 digit system PIN isautomatically re-set to 0000.You should change the 4 digitsystem PIN from the originalsetting of 0000 and keep itsomewhere safe. To changeyour system PIN see page 40.If you enter the system PINincorrectly three times, the callwill end automatically.If you forget to switch on your answering machine1. Call your number from another phone and let itring. After 20 rings the machine will switch onand answer your call.2. Press * and enter your system PIN when prompted.Play back your messages as shown below in‘Operating your answering machine remotely’.If you do not choose to switch your answeringmachine On, it will switch off when the call isended.Operating your answer machine remotely1. Dial your phone number.2. When you hear your outgoing message, press *and enter your 4 digit system PIN.3. Follow the voice prompts to:Play main menuPlay all messagesSkip back during playbackDelete a message during playbackSkip forward during playbackTo turn answer machine onTo turn answer machine offIf you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using additional handsetsIf you’ve bought a BT Aura 1500 multiple pack, anyadditional handsets come pre-registered tothe base. If you’ve bought an additional handsetseparately, you must register it to your BT Aura1500 base before it can be used.You can use up to five BT Aura1500 handsets with your BTAura 1500 base to extend yourphone system without needingto install telephone extensionsockets for each new phone.61Registering an additional handset1. Press Menu, scroll to and press OK.2. Scroll to Handset and press OK.3. Scroll to Register Handset and press OK.4. Use the or buttons to select the base you wantand press OK.5. Enter the 4 digit system PIN (default=0000) thenpress OK.6. The display shows Press and Hold Find Button.Press and hold the button on the base until thebase beeps, then release.7. Immediately, press OK on the handset to confirm.The base will go into registration mode for 90seconds and will beep when sucessful. The handsetwill automatically be assigned the next availablehandset number and registration is now complete.You have 60 secondsto complete theregistration process.If registration isn’t successfulthe first time, please try againincase the base registrationperiod ran out of time.If there are already fivehandsets registered to thebase, the registration will fail.You must de-register anotherhandset before you can registerthe new one.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

62Using additional handsetsRegistering another makeof handset to your BT Aura1500 baseIf you want to register anothermake of handset (i.e. not a BTAura 1500 handset) to your BTAura 1500 base then you willneed to follow the Registrationinstructions that came withthe handset first and thencontinue with the base part ofthe registration procedure (asshown in point 6 on page 61).Please note that registeringother types of handset will onlyprovide limited compatibilityi.e. you may only be able tomake and receive calls on theadditional handset.De-register a handset1. Press Menu, scroll to and press OK.2. Scroll to De-register and press OK.3. Use the or buttons to select the handset youwant to de-register and press OK.4. Enter the 4-digit system PIN (default=0000) andpress OK.5. Display shows De-register? Press Yes to confirm orNo to cancel.Call another handsetIf you have more than one handset registered tothe base, you can make internal calls betweentwo handsets.Making internal calls between handsets1. Press and if you have one other handset itwill ring.2. If you’ve extra handsets, press then scroll to thehandset you want to call and press OK.3. Press to end the call.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Using additional handsets 63Transferring a callYou can transfer an external call to another handsetregistered to the base.1. During your call, press . Your external caller isput on hold.2. If you’ve one other handset it will ring. If you haveextra handsets, scroll to the handset you want tocall and press OK.3. When the other handset answers you can announcethe caller.4. Press Switch to switch between the two callers.If the other handset doesn’t answer press Back toreturn to your original caller.3-Way conference callYou can hold a 3-way conference call between twointernal callers and one external caller1. During your call, press . Your external caller isput on hold.2. If you have one other handset it will ring. If youhave extra handsets, press then scroll to thename of the handset you want to call and press OK.3. When the other handset answers you can announcethe call.4. Press Conf to join all callers.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

64HelpPhone doesn’t work• Have you activated the batteries correctly? See page 5.• Check that the mains power is correctly connected.No dial tone• Is the telephone cord of the base plugged into the phone socket?• Check that the mains power is correctly connected.• Only use the telephone cord supplied with the phone.Can’t make or receive calls• Check that the mains power is correctly connected.• The batteries may need recharging.• Has there been a power cut? If so, place the handset back on the base for tenseconds and try again. If it still doesn’t work, disconnect the batteries and mainspower for ten minutes, then reconnect and try again.You have a dial tone, but the phone won’t dial out• If you’re connected to a switchboard, check whether you need to dial anaccess code, see page 40.Handset doesn’t ring• The ringer volume may be switched off, see page 33.• Check that the mains power is correctly connected.• Make sure the handset is registered to the base, see page 61.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Help 65No display• The batteries may be flat, dead or incorrectly inserted.• Recharge or replace the batteriesicon flashes• Make sure the handset is registered to the base, see page 61.• Check that the mains power is correctly connected.• Check that the handset is within range of the base.• If the batteries are low, place the handset on the base/charger to recharge.icon not scrolling• Try cleaning the charging contacts.• Check that the mains power is correctly connected.You hear the busy tone when you press• Make sure the handset is in range of the base.• Another handset registered to your BT Aura 1500 base may be on the line.Answering machine doesn’t record any messages• The memory may be full. Play and delete old messages, see page 57-58.Answering machine messages have the wrong date and time• Have you set the date and time? See page 35.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

66HelpCan’t access your messages from another phone• Have you changed the remote access security PIN code? See page 40.Always keep a note of the new PIN code in a safe place.• Has Remote access been disabled? To enable Remote access, see page 59.No Caller Display number/name displayed• Have you subscribed to a Caller Display service from your network provider?See page 44.• The caller may have withheld their number.• An exact name/number match was not found in your contacts. Check that you’vestored the full STD dialling code.Can’t register a handset to a base• You can register up to five handsets to your BT Aura 1500 base and you canregister your BT Aura 1500 handset to up to four bases. Check that you’ve notexceeded the limits.• Check that you’ve entered the correct PIN number (default PIN 0000).• Check that you’re at least one metre away from other electrical equipment toavoid interference when registering.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Help 67Base unit does not ring, but the lights are on• Have you connected the telephone line correctly?• Is the base ringer set to off?• You may have a faulty line or socket. Try using another socket or line.Call BT on 151 if you still have problems.Buzzing noise on my phone or on other electrical equipment nearby• Sometimes your BT Aura 1500 can interfere with other electrical equipment if it’splaced too close. We recommend that you place your BT Aura 1500 at least onemetre away from electrical appliances or metal obstructions to avoid any risk ofinterference.Customer HelplineIf you’re still having problems, call us on 0800 218 2182* or go towww.bt.com/producthelpGeneral sales enquiries• BT Residential lines – call 150. BT Business lines – call 152.• For non BT line customers, call 0800 800 150 (residential) or 0800 800 152(business).• Additional handsets are available from the Helpdesk on 0800 218 2182*.Billing enquiriesPlease see the phone number shown on your BT bill.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

68 General informationImportantThis equipment is not designed for making emergencyphone calls when the power fails. Alternativearrangements should be made for access toemergency services.This product is intended for connection to analoguepublic switched telephone networks and privateswitchboards in the United Kingdom.Replacing the handset batteriesAfter a time, you might find that the handset batteriesrun out of charge more quickly. This is a standard signof wear and the batteries will need replacing.1. Open the battery compartment cover.2. Lift the battery out and remove the batteries.Replace with two new AAA Ni-MH 900mAhrechargeable batteries.3. Replace the battery compartment cover.BatteryManufacturer Model RatingBYD H-AAA900A-LH21 900 mAHCautionDon’t immerse batteries in water, throw them into a fireor dispose of them with ordinary domestic refuse.BT accepts no responsibility for damage caused to yourBT Aura 1500 by using any other types of batteries.There is a risk of explosion if incorrect batteries are fitted.Safety information• Only use the power supply suitable for the BT Aura1500. Using an unauthorised power supply willinvalidate your guarantee and may damage the phone.The item code for the base mains power supply is048611 . If you’ve bought a multiple pack, the itemcode for the charger mains power supply is 048610.• Use only the approved rechargeable batteriessupplied. Spare rechargeable batteries are availablefrom the BT Aura 1500 Helpline on 0800 218 2182*.• Don’t open the handset (except to replace thehandset batteries) or the base. This could expose youto high voltages or other risks. Contact the Helplineon 0800 218 2182* for all repairs.• If the keypad is locked, it is NOT possible to makecalls, except to 999 and 112 emergency numbers.• Radio signal transmitted between the handset andbase may cause interference to hearing aids.• It is recommended that advice from a qualifiedexpert be sought before using this product inthe vicinity of emergency/intensive care medicalequipment.• It is recommended that if you have a pacemakerfitted you check with a medical expert before usingthis product.• Your product may interfere with other electricalequipment, e.g. TV and radio sets, clock/alarms andcomputers if placed too close.• It is recommended that you place your productat least one metre away from such appliances tominimise any risk of interference.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

General information 69• Never dispose of batteries in a fire. There is a serious riskof explosion and/or the release of highly toxic chemicals.Cleaning• Clean the handset and base (or charger) with adamp (not wet) cloth, or an anti-static wipe.Never use household polish as this will damage theproduct. Never use a dry cloth as this may cause astatic shock.Environmental• Do not expose to direct sunlight.• The handset may become warm when the batteriesare being charged or during prolonged periods ofuse. This is normal. However, we recommend thatto avoid damage you do not place the product onantique/veneered wood.• Do not stand your product on carpets or othersurfaces which generate fibres, or place it in locationspreventing the free flow of air over its surfaces.• Do not submerge any part of your product in waterand do not use it in damp or humid conditions, suchas bathrooms.• Do not expose your product to fire, explosive orother hazardous conditions.• There is a slight chance your phone could bedamaged by an electrical storm. We recommendthat you unplug the power and telephone line cordduring an electrical storm.Product disposal instructionsThe symbol shown here and on the productmeans that the product is classed as Electricalor Electronic Equipment and should not bedisposed with other household or commercialwaste at the end of its working life.The Waste of Electrical and Electronic Equipment(WEEE) Directive (2002/96/EC) has been put in placeto recycle products using best available recovery andrecycling techniques to minimize the impact on theenvironment, treat any hazardous substances andavoid the increasing landfill.Product disposal instructions for residential usersWhen you’ve have no further use for this equipment,please remove any batteries and dispose of them andthe product as per your local authority’s recyclingprocesses. For more information please contact yourlocal authority or the retailer where the product waspurchased.Product disposal instructions for business usersBusiness users should contact their suppliers and checkthe terms and conditions of the purchase contractand ensure that this product is not mixed with othercommercial waste for disposal.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

70General informationGuaranteeYour BT Aura 1500 is guaranteed for a 12 months fromthe date of purchase.Subject to the terms listed below, the guaranteewill provide for the repair of, or at BT’s or its agent’sdiscretion, the option to replace the BT Aura 1500 orany component thereof, (other than batteries), whichis identified as faulty or below standard, or as a resultof inferior workmanship or materials. Products over 28days old from the date of purchase may be replacedwith a refurbished or repaired product.Guarantee conditions• The guarantee shall only apply to defects that occurwithin the 12 month guarantee period.• Proof of purchase is provided.• The equipment is returned to BT or its agent asinstructed.• This guarantee doesn’t cover any faults or defectscaused by accidents, misuse, fair wear and tear,neglect, tampering with the equipment, or anyattempt at adjustment or repair other than throughapproved agents.• This guarantee does not affect your statutory rights.Within the 12 month guarantee periodPrior to returning your product, please read the Helpsection beginning on page 64 or contact the BT Aura1500 Helpline on 0800 218 2182*. Additional answersto frequently asked questions are available fromwww.bt.com/producthelpIn the unlikely event of a defect occurring, the helpdeskwill issue a Fault Reference Authorisation (FRA) numberand instructions for replacement or repair. Please noteyou will need the FRA number before returning theproduct. This does not affect your statutory rights.Outside of the 12 month guarantee periodIf your product needs repair after the guaranteeperiod has ended, the repair must meet the approvalrequirements for connection to the telephone network.We recommend that you contact BT’s recommendedrepair agent Discount Communications on 0800 9808999 or a local qualified repairer.Returning your phoneIf the Helpline is unable to remedy your problem theywill issue a Fault Reference Authorisation number andask you to return the product to your original placeof purchase. Where possible, pack the product in itsoriginal packaging. Please remember to include allparts, including the line cords, power supply units andthe original batteries.If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

General information 71Technical informationHow many telephones can I have?All items of telephone equipment have a RingerEquivalence Number (REN), which is used to calculatethe number of items which may be connected to anyone telephone line. Your BT Aura 1500 has a REN of1. A total REN of 4 is allowed. If the total REN of 4 isexceeded, the telephones may not ring. With differenttelephone types there is no guarantee of ringing, evenwhen the REN is less than 4.Any additional handsets and chargers that you registerhave a REN of 0.Connecting to a switchboardSwitchboard compatibilityThis telephone may be connected to most types ofswitchboard, however in the event of any difficulties,consult your switchboard Service Provider.Recall (R)Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those servicesavailable via your network provider. The BT Aura 1500supports time break recall but not earth loop recall.R&TTEThis product is intended for use within the UK forconnection to the public telephone network andcompatible switchboards.This equipment complies with the essentialrequirements for the Radio Equipment andTelecommunications Terminal Equipment Directive(1999/5/EC).Declaration of ConformanceHereby, Vtech declares that this BT Aura 1500 is incompliance with the essential requirements and otherrelevant provisions of Directive 1999/5/EC.If you would like a copy of the Declaration ofConformance, please visit www.bt.com/producthelpFor your recordsDate of purchase:Place of purchase:For guarantee purposes, proof of purchase is required,so please keep your receipt.Enter your base system PIN code here:[ / / / ]If you need some help, call us on 0800 218 2182* or go to www.bt.com/producthelp

Offices worldwideThe services described in this publication are subject to availabilityand may be modified from time to time. Services and equipmentare provided subject to British Telecommunications plc’s respectivestandard conditions of contract. Nothing in this publication formsany part of any contract.© British Telecommunications plc 2012.Registered Office: 81 Newgate Street, London EC1A 7AJ.Registered in England No. 1800000.Printed in China.Designed by The Art & Design PartnershipAvailable in other formats including braille, large print or audio CD.If you would like a copy, please call 0800 218 2182*BT Aura 1500 (01/12) Issue 2