The South African Tourism Planning Toolkit - Department of Tourism

InfrastructureElementTourist ServicesElectricityWater and Basicsanitary andsewerage servicesWaste RemovalSignageGoalsCreate at least 1 point for tourist information per 300 expectedtouristsEnsure adequate signage to direct touristsEnsure information regarding strategic tourist attractions and keytourism infrastructure is availableEnsure adequate web-based tourist servicesProvide continuous, adequate and cost effective electricity supply toall residents, communities and businesses within the area.Provide continuous, adequate and cost effective water related basicservices supply to all residents, communities and businesses withinthe area.Provide continuous, adequate and cost effective waste removalbasic services supply to all residents, communities and businesseswithin the area.Increase and improve signage from major tourism destinations toand from business nodes and arrival nodesSuch goals are not always all immediately achievable by local tourism authorities due tobudget, capacity and time constraints. A number of options are open to these authoritiesincluding various partnerships with private sectors, investment and tax incentives, etc.These should be taken into account when translating goals into actions.e) Tourism Infrastructure ActionsOnce you have gauged all infrastructure elements goals you can begin putting actions intoplace. Below is an example taking the first two infrastructure elements from the table above.InfrastructureElementAirInfrastructureRoadInfrastructureGoals Actions Responsibility By WhenIncrease volumes to x% of alltourists arrivals by 2012Air travel to be easy, safe andsecure coming into the areaAir travel to be cost effectiveHave a comprehensive roadnetwork by 2013Sufficient road maintenancemeasuresIncrease road capacity to dealwith 2010 trafficEnsure road network betweenarrival nodes, businesscentres, tourist attractions andaccommodation suppliersIncrease airport capacityMarket more locally andinternationally within ourtarget marketAttract low cost carriers toenter regionBuild new lost-cost airportsAssess status of currentroad qualityAssess coverage area ofroadsAssess road accessbetween arrival nodes,business centres, touristattractions andaccommodation suppliersReport emergency roadmaintenance to Dept ofTransport79