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1 CHAPTER 1 INTRODUCTION 1.0 Overview Over ... - DSpace@UM

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Resort to hobbiesScrutinize prob.Adjust volume workii. Flight /fight (Questions : 13,16,17,20,21,23,27,32 and 33)Among the characteristics are :AvoidGet madBuy timePutoffLeaving jobBlame othersiii. Emotion-focused (Questions : 3,4,24,25,26,28,29,30,34 and 35)Among the characteristics are :Keep feeling to oneselfSwallow angerTalk to understanding friendsSeek supportSeek adviseThree types of coping techniques were questioned interchangeably. They are Problemfocused, Emotion-focus and Flight/fight focus. The control strategies consists of bothaction and cognitive reappraisal that are proactive and take-charge tone while the escapestrategies consists of action (focused on stressor situation) and cognitive reappraisal(focused on one’s cognitive of the situation) that show escapist and avoidance mode. Thesymptom-management refers to strategies that manage the symptom related to job stressin general, such as relaxation and exercise.36

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