Supplier Requirements Manual - AK Steel

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7Chapter 7: Supplier Corrective ActionSupplier Corrective ActionIf a corrective action is requested of a Supplier, they will be notified by AK Steel Purchasingthrough a Purchased Material Corrective Action Request (PMCAR). The Supplier is required torespond to this request on a timely basis and in detail. The Supplier’s own corrective action formis acceptable provided it covers the following areas:• Team- who is working on the issue, with leader’s name / phone number.• Problem Description – must reference the AK Steel PMCAR number.• Containment – actions taken to prevent further defective material from being shipped to AKSteel including material in transit.• Root Cause – complete with validation – what caused error to occur, what allowed it to gothrough your system undetected.• Corrective Action(s) – list actions required.• Verification – complete with timing /validation.• Prevention – evidence of evaluation of “like and similar’ processes / products.If you do not have a corrective action form, use the AK Steel PMCAR format.Note…Timely documented corrective action to this report is required.Upon notification of the non-conforming material:• Containment action must be developed and implemented within 24 hours.• Possible root cause(s) with timely planned corrective action(s) and responsibilities must becompleted and submitted to AK Steel within two weeks, unless otherwise agreed upon withthe concurrence by the AK Steel facility representative.• Robust corrective actions should be targeted for verification/closure within 30 working daysand all process documentation (Process Flow, PFMEA, Process Control Plan, OperatingInstructions) needs to be updated.AK Steel Supplier Requirements Page 30 of 55Revised 01/13
8Chapter 8: Supplier ContainmentLevel 1 and Level 2 ContainmentIn addition to the corrective action requirements listed above (PMCAR) a Supplier may be placedon Level 1 or Level 2 Containment (Quality or Safety) by AK Steel due to quality issues causedby a Supplier’s goods or services or due to safety issues involving activities of the Supplier’semployees while on AK Steel properties. Additionally production, environmental, or sourcingproblems could also lead to Supplier Containment.Containment - Quality is a demand by AK Steel to a Supplier to put in place a redundantinspection process while implementing a root cause analysis and problem resolution. Thisredundant inspection is required to take place concurrent with any in-process monitoring /inspection in place.A Supplier on Level 1 Containment - Quality may be required to perform 100% additionaltesting/inspection/sorting/observation on the material/services being supplied to AK Steel. Thisadditional inspection is in addition to normal controls. This additional inspection/testing planmust be submitted to AK Steel for approval.A Supplier placed on Level 2 Containment - Quality may similarly be required to provide 100%additional testing/inspection/sorting/observation by a third party inspection/testing group. Theplan for this testing/inspection must be approved by AK Steel prior to shipping additionalmaterial to AK Steel.In each instance, the Supplier shall ensure for proper job instructions, quality standards, boundarylimits, tools/equipment, training, asset care, daily charting of key process variables, and all otherrequirements as necessary to perform the additional duties.The Supplier shall hold daily meetings at the sort location to review results and ensure effectivecorrective actions. Results of the meetings and the additional inspection must be sent to theBuyer/Operating areas on an established frequency.Suppliers will be responsible for all costs associated with the containment.Lack of adequate inspection/documentation may result in AK Steel contracting out or performingthe containment activity with incurred costs charged back to the Supplier.Suppliers will remain on containment for a minimum of 30 days following verification ofacceptable performance.AK Steel Supplier Requirements Page 31 of 55Revised 01/13
Page 1 and 2: Purchasing9227 Centre Pointe DriveW
Page 3 and 4: REVOCATION PROCESS9. NON CONFORMING
Page 5 and 6: It is in our best interest, and tha
Page 7 and 8: 1Chapter 1: Supplier AssessmentThe
Page 9 and 10: 2Chapter 2: Supplier CriteriaAK Ste
Page 11 and 12: FMEA (Failure Mode Effects Analysis
Page 13 and 14: any of these requirements, AK Steel
Page 15 and 16: Non-compliance with this procedure
Page 17 and 18: 10. Milestone Invoice Paymentsa. If
Page 19 and 20: LABOR KEY REMINDERS:Note 1: Labor r
Page 21 and 22: EQUIPMENT KEY REMINDERS:Note 1: Ser
Page 23 and 24: The Detailed Invoice and Supporting
Page 25 and 26: AK STEEL CORPORATIONContractor:Supe
Page 27 and 28: Drills, Elect. (Under 1/4")Liners,
Page 29: 6Chapter 6: Product/Process Changes
Page 33 and 34: Release of Containment - QualitySup
Page 35 and 36: 9Chapter 9: Non-conforming Material
Page 37 and 38: 10Chapter 10: Packaging/LabelingAll
Page 39 and 40: 11Chapter 11: DeliveryAK Steel has
Page 41 and 42: 12Chapter 12: Supplier Performance
Page 43 and 44: 14Chapter 14: Environmental, Health
Page 45 and 46: All Contractors and Sub-Contractors
Page 47 and 48: Failure to provide a sample within
Page 49 and 50: AK STEELSAFETY SENSITIVE CONCERN CO
Page 51 and 52: 16Chapter 16: Supplier Visits to AK
Page 53 and 54: 18Chapter 18: AK Steel Corporate Po
Page 55: 12. What is prohibited?As noted abo

Supplier Requirements Manual - AK Steel

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