Supplier Requirements Manual - AK Steel
Supplier Requirements Manual - AK Steel
Supplier Requirements Manual - AK Steel
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12Chapter 12: <strong>Supplier</strong> Performance Metrics<strong>Supplier</strong> performance is monitored and reported for quality, delivery, cost, and field disruptions.<strong>AK</strong> <strong>Steel</strong> requires its <strong>Supplier</strong>s 100% on-time, defect free material. <strong>Supplier</strong>s may request arecap of their performance by contacting the responsible Buyer or <strong>AK</strong> <strong>Steel</strong> PurchasingDepartment.PricesIn order to effectively administer cost control programs and our pricing policy, it is necessary for<strong>AK</strong> <strong>Steel</strong> to clearly understand the inflationary pressures faced by <strong>Supplier</strong>s. <strong>Supplier</strong>s areexpected to offer suggestions for ways that price increases may be avoided; these might includesubstituted products, alternative materials, and process improvements. The policy of <strong>AK</strong> <strong>Steel</strong> isto favor cost effective <strong>Supplier</strong>s by rewarding them with increased levels of business participationwhenever possible.Business Review MeetingsIn order to ensure the collective resources of <strong>AK</strong> <strong>Steel</strong> and its <strong>Supplier</strong>s are effectively andstrategically planned and utilized, <strong>AK</strong> <strong>Steel</strong> will invite selected <strong>Supplier</strong>s to participate in anAnnual Performance Review Meeting. <strong>AK</strong> <strong>Steel</strong> will share information on the state and directionof our business, discuss specific <strong>Supplier</strong> performance, and communicate all other known plansand/or factors. This will allow our <strong>Supplier</strong>s to best plan and utilize resources to supply <strong>AK</strong> <strong>Steel</strong>with the highest quality, least cost products, and services.Additionally, <strong>Supplier</strong>s needing to improve their performance at <strong>AK</strong> <strong>Steel</strong> may be notified oftheir standing recapping their performance based on past Purchased Material Corrective ActionRequests (PMCAR), Containment Level 1/ Level 2 issues, lack of quality system registration,field failures, delivery issues, etc. and requesting an increased effort to rectify the situation andimprove performance going forward.<strong>AK</strong> <strong>Steel</strong> <strong>Supplier</strong> <strong>Requirements</strong> Page 41 of 55Revised 01/13
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